Customer feedback and surveys
Asked as “customer feedback and survey platform”, and as “NPS and customer experience survey tool”, on behalf of a mid-market B2B company. 55 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
15%
Contested · CustomerGauge 13%
15Google Forms13CustomerGauge09Retently64others
15% of first choices, contested.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Google Forms is made by Google, whose model Gemini 3.5 Flash is in the set. On the four share prompts that model made it the first choice zero times of 4; the other eleven models eight times of 44. Lab treatment is defined on the method page; the row is marked, not excluded.
All twenty-eight head-to-head pages: the top eight products, each against each
Google Forms vs SurveySparrowGoogle Forms vs Qualtrics CustomerXMGoogle Forms vs AskNicelyGoogle Forms vs TallyCustomerGauge vs RetentlyCustomerGauge vs SurvicateCustomerGauge vs SurveySparrowCustomerGauge vs Qualtrics CustomerXMCustomerGauge vs AskNicelyCustomerGauge vs TallyRetently vs SurvicateRetently vs SurveySparrowRetently vs Qualtrics CustomerXMRetently vs AskNicelyRetently vs TallySurvicate vs SurveySparrowSurvicate vs Qualtrics CustomerXMSurvicate vs AskNicelySurvicate vs TallySurveySparrow vs Qualtrics CustomerXMSurveySparrow vs AskNicelySurveySparrow vs TallyQualtrics CustomerXM vs AskNicelyQualtrics CustomerXM vs TallyAskNicely vs Tally
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01
02
03
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05
06
07
08
09
10
11
12
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18
19Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative30%
Key
01Google Forms15%
Google Forms15%02CustomerGauge13%
CustomerGauge13%03Retently9%
Retently9%04Survicate7%
Survicate7%05SurveySparrow5%
SurveySparrow5%06Qualtrics CustomerXM5%
Qualtrics CustomerXM5%07AskNicely4%
AskNicely4%08Tally4%
Tally4%09SurveyMonkey4%
SurveyMonkey4%10Medallia Experience Cloud4%
Medallia Experience Cloud4%11Delighted4%
Delighted4%12Canny2%
Canny2%13Zonka Feedback2%
Zonka Feedback2%14InMoment2%
InMoment2%15Typeform0%
Typeform0%16Hotjar0%
Hotjar0%17Nicereply0%
Nicereply0%18Jotform0%
Jotform0%19Pendo0%
Pendo0%What they warned about
Two of twelve models held their first choice under the paraphrase. GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.20, Mistral Small, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
SurveyMonkey35%
17 of 49 labels negative · 10 of 12 models · 6 hard negative
“Pricing complaints: Forced annual subscriptions, unclear pricing structure... Some reviewers call it a "scam"” MiniMax M2.5, negative prompt
Qualtrics CustomerXM44%
22 of 50 labels negative · 9 of 12 models · 8 hard negative
“Major complaints: Extremely slow deployment (weeks or months), complex admin burden... Poor Trustpilot rating: ~1.2/5 with 67% one-star reviews” MiniMax M2.5, negative prompt
Delighted46%
11 of 24 labels negative · 8 of 12 models · 9 hard negative
“it is recommended to avoid or be cautious about using Delighted and GetFeedback Direct” Llama 4 Maverick, negative prompt
Medallia Experience Cloud42%
14 of 33 labels negative · 6 of 12 models · 6 hard negative
“Built for global conglomerates. Avoid unless you have a massive CX budget and dedicated platform administrators.” DeepSeek V4 Flash, negative prompt
What they cite
Four of the twelve models returned a source list in this edition: four return the pages they cited.
Sites the answers cite
22 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 288 links across 123 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.
9 answers · 17 citations · 3 models
vendor site · Zonka Feedback9 answers · 15 citations · 2 models
vendor site · Typeform8 answers · 9 citations · 4 models
vendor site · CustomerGauge7 answers · 14 citations · 3 models
vendor site · Deeto7 answers · 7 citations · 3 models
7 answers · 7 citations · 3 models
vendor site · Enterpret6 answers · 9 citations · 3 models
vendor site · Guideflow6 answers · 9 citations · 3 models
vendor site · Survicate5 answers · 7 citations · 3 models
5 answers · 5 citations · 2 models
vendor site · Retently4 answers · 7 citations · 2 models
vendor site · SurveySensum4 answers · 5 citations · 2 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
7 answers · 3 models
6 answers · 2 models
6 answers · 3 models
6 answers · 2 models
5 answers · 3 models
5 answers · 2 models
5 answers · 2 models
4 answers · 2 models
4 answers · 2 models
3 answers · 2 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best customer feedback and survey platform”, “customer feedback and survey platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Google parent site Google Forms 15% | 15% | 91 | 1,830,000 | 15,495 | ||||
| CustomerGauge customergauge.com | 13% | 99 | 210 | 0 | 22,116 | $254 | 17 | |
| Retently retently.com | 9% | 11 | 320 | 24,333 | 5,524 | 1 | ||
| Delighted qualtrics.com Qualtrics CustomerXM 5%, Delighted 4% | 9% | 176 | 40,500 | 23,375 | 1,028,410 | $21 | 66 | |
| Survicate survicate.com | 7% | 59 | 720 | 8 | 23,066 | 0 | 6 | |
| SurveySparrow surveysparrow.com | 5% | 74 | 1,900 | 17 | 246,819 | 43 | 1 | |
| AskNicely asknicely.com | 4% | 27 | 1,300 | 4 | 3,070 | 5 | ||
| Tally tally.so | 4% | 14 | 40,500 | 10,358 | 32,871 | 0 | ||
| SurveyMonkey surveymonkey.com | 4% | 214 | 165,000 | 2,023 | 1,683,535 | $500 | 106 | 2 |
| Medallia Experience Cloud medallia.com | 4% | 116 | 70 | 0 | 187,636 | 11 |
Google's top ten for the two searches hold 15 sites; 3 of them are among the sites the models cited here (surveysensum.com, survicate.com, zonkafeedback.com). The first result for “best customer feedback and survey platform” is surveysparrow.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best customer feedback and survey platform for a mid-market B2B company?”Paraphrase“Which NPS and customer experience survey tool would you recommend to a mid-sized B2B company?”Comparative“What are the top customer feedback and survey platforms and how do they differ?”Budget-constrained“What is the best customer feedback and survey platform for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a customer feedback and survey platform. What should we look at?”Negative“Which customer feedback and survey platforms should I avoid or be cautious about?”
Claude Haiku 4.5Retentlyagainst: Qualtrics CustomerXMRetentlyHeldQualtrics CustomerXM, Zonka FeedbackGoogle Forms, SurveyPlanetno first choiceagainst: Delighted, GetFeedback, InMoment
Six alternatives
Medallia Concierge, Nicereply, Simplesat, SurveyMonkey, SurveySparrow, Zonka FeedbackThree alternatives
CustomerGauge, Survicate, Zonka FeedbackFour alternatives
AskNicely, Medallia Concierge, Refiner, TypeformOne alternative
SurveySparrowGPT-5.4 miniQualtrics CustomerXMAskNicelyChangedagainst: SurveySparrowMedallia Experience Cloud, Qualtrics CustomerXMZoho Surveyagainst: SurveyMonkeyno first choiceagainst: SurveyMonkey
One alternative
Medallia Experience CloudTwo alternatives
Nicereply, Qualtrics CustomerXMFour alternatives
GetFeedback, SurveyMonkey, Survicate, TypeformTwo alternatives
Google Forms, Microsoft FormsGemini 3.5 FlashCustomerGaugeagainst: Medallia Experience Cloud, Qualtrics CustomerXMRetentlyChangedagainst: Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Typeformno first choiceTallyagainst: Jotform, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Typeformno first choiceagainst: Google Forms, Medallia Experience Cloud, Qualtrics CustomerXM, Typeformagainst: Google Forms, Hotjar, Microsoft Forms, Qualaroo, Qualtrics CustomerXM, SurveyMonkey, Typeform
Four alternatives
Canny, Retently, Survicate, UserVoiceThree alternatives
AskNicely, CustomerGauge, SurvicateTen alternatives
Enterpret, Hotjar, Jotform, Medallia Experience Cloud, Perspective AI, Qualtrics CustomerXM, SurveyMonkey, SurveySparrow, Survicate, TypeformFive alternatives
Featurebase, Google Forms, Nicereply, Refiner, SurvicateEight alternatives
AskNicely, Canny, Delighted, Perspective AI, Sprig, SurveyMonkey, Survicate, UserVoicePerplexity SonarCustomerGauge, Enterpretagainst: Medallia Experience Cloud, Qualtrics CustomerXMCustomerGaugeChangedMedallia Experience Cloud, Qualtrics CustomerXMFrill, Google Formsagainst: SurveyMonkey, Typeformno first choiceagainst: Angi, BBB, Delighted, Ripoff Report, Sitejabber, SurveyMonkey, Trustpilot, Typeform
Two alternatives
Lumoa, Perspective AIThree alternatives
Alchemer, AskNicely, SurvicateSix alternatives
Pendo, Perspective AI, Sprig, SurveyMonkey, Typeform, Zonka FeedbackThree alternatives
Canny, Hotjar, SurvicateGrok 4.20CustomerGaugeSurvicateChangedagainst: Qualtrics CustomerXMSurveyMonkey, Typeformagainst: Medallia Experience CloudGoogle Formsno first choiceagainst: InMoment, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey
Three alternatives
AskNicely, Retently, SurvicateFour alternatives
AskNicely, CustomerGauge, SurveySparrow, Zonka FeedbackOne alternative
Qualtrics CustomerXMTwo alternatives
Hotjar, JotformMistral SmallHelplyagainst: Delighted, Qualtrics CustomerXMZonka FeedbackChangedQualtrics CustomerXMGoogle FormsCulture Amp, Qualtrics EmployeeXMagainst: Qualtrics CustomerXM, SurveyMonkey
Two alternatives
CustomerGauge, SurveySparrowFour alternatives
Delighted, HubSpot Service Hub, Retently, SurveySensumEight alternatives
Chattermill, InMoment, Medallia Experience Cloud, Nicereply, SurveyMonkey, SurveySparrow, Survicate, TypeformSeven alternatives
Canny, Hotjar, Microsoft Forms, Productboard, Qualaroo, SurveyMonkey, SurveySparrowFour alternatives
15Five, Lattice, SurveyMonkey, Workday Peakon Employee VoiceDeepSeek V4 FlashRetentlyagainst: Delighted, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, TypeformRetentlyHeldagainst: Delighted, Qualtrics CustomerXM, SurveyMonkey, TypeformQualtrics CustomerXM, SurveyMonkeyGoogle Forms, SurveySparrowagainst: AskNicely, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkeyAlchemer, SurveyMonkeyagainst: Medallia Experience Cloud, Qualtrics CustomerXMagainst: InMoment, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Survicate, Typeform
Four alternatives
CustomerGauge, QuestionPro, SurveySparrow, SurvicateOne alternative
SurvicateThirteen alternatives
AskNicely, Canny, Delighted, Hotjar, InMoment, Medallia Experience Cloud, Perspective AI, Productboard, QuestionPro, Sprig, TheySaid, Typeform, UserVoiceThree alternatives
Jotform, Tally, TypeformFive alternatives
Chattermill, Enterpret, SurveySparrow, Survicate, Zonka FeedbackLlama 4 MaverickQuestionPro, SurveySparrow, SurvicateCustomerGauge, GetFeedback, Medallia Experience Cloud, Qualtrics CustomerXM, SAS Customer ExperienceChangedno first choiceno first choiceno first choiceagainst: Delighted, GetFeedback Direct
Three alternatives
Medallia Experience Cloud, Perspective AI, Qualtrics CustomerXMSeven alternatives
Canny, FormGrid, Google Forms, Hotjar, ProProfs Survey Maker, Survicate, TypeformQwen 3.7 FlashCustomerGaugeagainst: SurveyMonkeyDelighted, PulseebleChangedno first choiceSurveySparrowagainst: Delightedno first choiceagainst: Alchemer, Jotform, LifePoints, PrizeRebel, SurveyPlanet, SurveySparrow, Zoho Survey
Three alternatives
Perspective AI, SurveySparrow, SurvicateFive alternatives
Gainsight, Pendo, Qualtrics CustomerXM, SurveyMonkey, TypeformThree alternatives
Google Forms, Qualaroo, SurveyMonkeyKimi K2Survicateagainst: Delighted, Qualtrics CustomerXMCustomerGaugeChangedagainst: Delighted, Medallia Experience Cloud, Qualtrics CustomerXMno first choiceGoogle Forms, TallyInMoment, Medallia Experience Cloud, Qualtrics CustomerXMagainst: Google Forms, InMoment, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, SurveyWorld / Ipsos i-Say, Trustpilot, Typeform, Zoho Forms
Four alternatives
AskNicely, Nicereply, Retently, SurveySparrowTwo alternatives
Retently, SurveySparrowEleven alternatives
AskNicely, Canny, Chattermill, Delighted, Hotjar, Medallia Experience Cloud, Qualtrics CustomerXM, Sprig, SurveyMonkey, Thematic, TypeformThree alternatives
Hotjar, SurveyMonkey, TypeformFive alternatives
Alchemer, Pendo, Sprig, SurveySparrow, SurvicateGLM 4.7 FlashXCannySurvicateChangedagainst: DelightedMedallia Experience Cloud, Qualtrics CustomerXMGoogle Formsagainst: Qualtrics Market Researchno first choiceagainst: Apptentive, Delighted, GetFeedback, Medallia Experience Cloud, Microsoft Forms, Qualtrics CustomerXM, SurveyLegend, SurveyMonkey, UserVoice
Two alternatives
Productboard, UserVoiceTwo alternatives
Retently, SurveySparrowSix alternatives
AskNicely, Nicereply, SurveyMonkey, SurveySparrow, Survicate, TypeformSeven alternatives
Formbricks, Jotform, Survicate, Tally, Typeform, Youform, Zoho SurveyMiniMax M2.5SurveyMonkeyAskNicely, DelightedChangedagainst: Qualtrics CustomerXMMedallia Experience Cloud, Qualtrics CustomerXMGoogle Formsno first choiceagainst: Qualtrics CustomerXM, Respondent, Survey Junkie, SurveyMonkey
Four alternatives
Medallia Experience Cloud, Pendo, Qualtrics CustomerXM, SurvicateOne alternative
SurveyMonkeyThree alternatives
Hotjar, SpaceForms, SurvicateBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-14 23:39 | yes | 8 | 8 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:04 | yes | 2 | 6 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 04:32 | yes | 12 | 27 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-09-15 03:43 | yes | 20 | 6 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 03:07 | yes | 0 | 9 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 03:43 | yes | 0 | 8 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 00:40 | yes | 0 | 24 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 00:33 | yes | 0 | 1 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 02:53 | yes | 0 | 57 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 00:48 | yes | 0 | 33 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 00:33 | yes | 0 | 47 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:57 | yes | 0 | 13 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 01:14 | yes | 14 | 11 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 02:00 | yes | 4 | 4 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 04:58 | yes | 10 | 22 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-09-15 02:32 | yes | 20 | 5 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 01:22 | yes | 0 | 7 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 00:22 | yes | 0 | 6 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 00:07 | yes | 0 | 77 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 02:40 | yes | 0 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 04:52 | no | 0 | 38 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 03:32 | yes | 0 | 32 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-14 23:39 | yes | 0 | 22 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 02:29 | no | 0 | 9 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-14 23:58 | yes | 14 | 11 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 03:08 | yes | 8 | 7 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:28 | yes | 11 | 22 s |
| Comparative | Perplexity Sonar | sonar | 2026-09-15 01:52 | yes | 20 | 8 s |
| Comparative | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 00:31 | yes | 0 | 6 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 01:48 | yes | 0 | 9 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 02:49 | yes | 0 | 23 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-14 23:49 | yes | 0 | 1 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 01:55 | yes | 0 | 40 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 00:03 | yes | 0 | 75 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-14 23:45 | yes | 0 | 88 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 02:58 | yes | 0 | 18 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:34 | yes | 9 | 7 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-14 23:43 | yes | 4 | 5 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 03:59 | yes | 16 | 23 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-09-15 02:19 | yes | 20 | 5 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 04:35 | yes | 0 | 15 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 00:34 | yes | 0 | 7 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 04:27 | yes | 0 | 23 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 01:54 | yes | 0 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 04:08 | yes | 0 | 21 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 03:29 | yes | 0 | 24 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 01:00 | yes | 0 | 43 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 00:18 | yes | 0 | 13 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 01:44 | no | 0 | 7 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:38 | no | 0 | 12 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:55 | yes | 10 | 27 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-09-15 00:33 | yes | 20 | 8 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-14 23:25 | yes | 0 | 6 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 03:24 | yes | 0 | 15 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 03:54 | yes | 0 | 35 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 02:06 | yes | 0 | 2 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 01:30 | no | 0 | 39 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 04:45 | yes | 0 | 30 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 02:21 | yes | 0 | 39 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-14 23:39 | no | 0 | 10 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:30 | yes | 31 | 16 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 00:32 | yes | 4 | 6 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 04:38 | yes | 11 | 25 s |
| Negative framing | Perplexity Sonar | sonar | 2026-09-15 03:50 | yes | 20 | 6 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 00:33 | yes | 0 | 8 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 04:16 | yes | 0 | 9 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 03:58 | yes | 0 | 46 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:28 | yes | 0 | 2 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 02:26 | yes | 0 | 41 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 03:53 | yes | 0 | 54 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 03:25 | yes | 0 | 53 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 03:02 | yes | 0 | 18 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
ShowHide
Category-scoped readings
HubSpot read as HubSpot Service Hub
Medallia read as Medallia Experience Cloud
Qualtrics read as Qualtrics CustomerXM
Qualtrics (XM) read as Qualtrics CustomerXM
Qualtrics XM read as Qualtrics CustomerXM
Zonka read as Zonka Feedback
Unresolved, counted raw
BBB
Branded Surveys
FormGrid
HubSpot Form Builder
LifePoints
Lumoa
PrizeRebel
Pulseeble
Qualtrics EmployeeXM
Respondent
SAS Customer Experience
Satmetrix
SurveyWorld / Ipsos i-Say
TheySaid
Workday Peakon Employee Voice
YSense
Youform
Zendesk Surveys
Discontinued, still offered
No shut-down product was recommended here.