2 categories · RankedZonka Feedback
Zonka Feedback is a customer feedback and intelligence platform that combines survey collection with AI-driven analysis · zonkafeedback.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
SurveyMonkey is first at 15%.
CustomerGauge is first at 45%. 0 of 14 models made it the first choice when asked directly.
Qualtrics CustomerXM is first at 42%.
Why models recommend it
“Zonka Feedback or CustomerGauge (if B2B) are strong mid-market picks”DeepSeek V4 Flash · Scale-constrained question · first choice
“Zonka Feedback is a strong fit for mid-market teams that want survey collection and AI feedback analysis in one platform.”Claude Haiku 4.5 · Direct question · alternative
“Best dedicated B2B program: CustomerGauge or Zonka Feedback if you need Salesforce/HubSpot-native triggers”Muse Glimmer 30B · Paraphrase question · alternative
“Other top-rated options include Medallia, Qualtrics, SurveyMonkey, and Zonka Feedback.”Llama 4 Maverick · Direct question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Zonka Feedback, over the 46 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 37 | 5 | Compare → | |
| 33 | 4 | View → | |
| 30 | 4 | View → | |
| 23 | 13 | Compare → | |
| 22 | 2 | View → | |
| 21 | 0 | View → | |
| 19 | 0 | Compare → | |
| 12 | 3 | Compare → | |
| 11 | 0 | Compare → | |
| 11 | 0 | View → |
What the models named instead of Zonka Feedback →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Zonka Feedback's own site, not checked by Gane.
- For
- CX & Insights leaders, Customer Support Leaders, Product Leaders, and Location & Frontline Leaders
- Price stated
- Pricing
- Free plan or trial
- Start your 14-day Free Trial
- Integrations
- 20
- Certifications
- ISO 27001, GDPR, HIPAA
- Hosting
- US, EU, Australia, India, Europe
- Customers named
- SmartBuyGlasses, Simpl, Purplle, Damas, Arancia, RIPE NCC, FutureHome, Select CITYWALK Mall
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 46 of the 46 answers that named Zonka Feedback and are not a share of its labels.
Domains cited
121 of the 121 domain citations in answers naming Zonka Feedback came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 3 | 0 | 0 | 3 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 2 | 1 | 0 | 3 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 1 | 3 | 0 | 0 | 4 |
| Llama 4 Maverick | 0 | 1 | 3 | 0 | 4 |
| Qwen 3.7 Flash | 0 | 1 | 1 | 0 | 2 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 1 | 0 | 2 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 2 | 2 | 0 | 4 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 743 | 23 | 2026-09-28 | ||
| Template or tool | 186 | undated | |||
| Comparison | 67 | 2 | 2026-09-17 | ||
| Glossary or explainer | 25 | 0 | 2025-10-06 | ||
| Case study | 14 | 1 | 2026-09-16 | ||
| Report or ebook | 11 | undated | |||
| Webinar or virtual event | 6 | 0 | 2026-03-25 | ||
| Conference or event | 4 | 0 | 2024-07-25 |
Most recent
- 2026-09-28Best closed loop feedback software platform blog
- 2026-09-25Support ticket analysis tools ranked blog
- 2026-09-25Introducing zonka feedback mcp server blog
- 2026-09-25Best tools to analyze google reviews across multiple locations blog
- 2026-09-24When ai answers customer questions without your data blog
- 2026-09-24Feedback categorization tools blog
How it is countedHide how it is counted
Every page zonkafeedback.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.