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Customer feedback and surveys · November 2026 Edition

Survicate vs Zonka Feedback

Zero of fourteen models named Survicate first on the direct prompt; zero named Zonka Feedback. Survicate was named by thirteen of the fourteen models and Zonka Feedback by ten and Survicate carries 25 labels and Zonka Feedback 24, so the shares are not directly comparable.

Survicate

accepted challenger

Named in two categories this edition.

Zonka Feedback

accepted challenger

Named in two categories this edition.

First-choice share9%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate0%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#5A position in a field of 14; printed, not drawn.
Labels2524A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Survicate reading right to left. Rank and label count are printed, not drawn.CustomerGauge was named alongside these two in twelve of the fourteen direct answers. CustomerGauge vs Survicate · CustomerGauge vs Zonka Feedback · Google Forms vs Survicate

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the customer feedback and surveys page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
SurvicateFirst choices, of fourteen modelsZonka Feedback
Direct00
Paraphrase30
Comparative00
Budget-constrained00
Scale-constrained11
Negative10
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Survicate and Zonka Feedback were named in the same answer nineteen times, of the 71 answers naming Survicate and the 46 naming Zonka Feedback. In those answers Zonka Feedback took the first choice two times and Survicate zero.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Survicate and Zonka Feedback stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Survicate Zonka Feedback first choice named as an alternative argued againstblank: not namedEach cell is one answer, Survicate on the left and Zonka Feedback on the right.

The direct prompt

The plain question, one answer per model, grouped by where Survicate and Zonka Feedback stood in it.

Neither was the first choice, one was named

6 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Alchemer alternatives: CustomerGauge, Perspective AI, Retently, SurveyMonkey, Zonka Feedback
Gemini 3.5 FlashCustomerGauge alternatives: Alchemer, Questback, QuestionPro CX, Survicate
Grok 4.20CustomerGauge alternatives: AskNicely, Medallia Experience Cloud, Qualtrics CustomerXM, QuestionPro, SurveyMonkey, Zonka Feedback
DeepSeek V4 FlashCustomerGauge alternatives: Refiner, SurveyMonkey, SurveySparrow, Survicate, Typeform, Zonka Feedback
Llama 4 MaverickCustomerGauge alternatives: Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Zonka Feedback
GLM 4.7 FlashXCustomerGauge, SurveyMonkey alternatives: Qualtrics CustomerXM, Typeform, Zonka Feedback

Neither was named

8 of 14 modelsThe answer made no first choice from these two in this category.
GPT-5.4 miniAlchemer alternatives: Qualtrics CustomerXM, SurveyMonkey
Perplexity SonarCustomerGauge alternatives: GetFeedback, HubSpot Service Hub
Mistral SmallCustomerGauge alternatives: Qualtrics CustomerXM, SurveySparrow
Qwen 3.7 FlashCustomerGauge alternatives: Alchemer, Canny, GetFeedback, Qualtrics CustomerXM, SurveyMonkey, Typeform, UserVoice
Kimi K2CustomerGauge alternatives: Qualtrics CustomerXM, SurveySparrow
MiniMax M2.5CustomerGauge alternatives: SurveyMonkey
GPT-6 LunaAlchemer alternatives: HubSpot Service Hub, Qualtrics CustomerXM, SurveyMonkey
Muse Glimmer 30BCustomerGauge alternatives: SurveySparrow, Typeform

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Survicate leads by eight points.
Survicate11%#5 of 14
Zonka Feedback3%#7 of 14
The full small business standing →
Mid-marketThe figures above
Survicate leads by six points.
Survicate9%#3 of 14
Zonka Feedback2%#5 of 14
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Survicate0%#– of 9
Zonka Feedback0%#– of 9
The full enterprise standing →

What the models said about Survicate

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.

“For small to mid-market businesses, consider platforms like Survicate or SmartSurvey for a balance of features and value.” Mistral Small · negative prompt · first choice
“Excellent for targeted, in-app/web feedback with AI segmentation. Strong for product teams; integrates well with 100+ tools.” Grok 4.20 · scale prompt · first choice
“I'd usually recommend Survicate as the best overall starting point for NPS + customer experience surveys.” GPT-5.4 mini · paraphrase prompt · first choice

What the models said about Zonka Feedback

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.

“Zonka Feedback or CustomerGauge (if B2B) are strong mid-market picks” DeepSeek V4 Flash · scale prompt · first choice
“Zonka Feedback is a strong fit for mid-market teams that want survey collection and AI feedback analysis in one platform.” Claude Haiku 4.5 · direct prompt · alternative
“Best dedicated B2B program: CustomerGauge or Zonka Feedback if you need Salesforce/HubSpot-native triggers” Muse Glimmer 30B · paraphrase prompt · alternative
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.