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Customer feedback and surveys · November 2026 Edition

Google Forms vs Survicate

Zero of fourteen models named Google Forms first on the direct prompt; zero named Survicate. Google Forms was named by fourteen of the fourteen models and Survicate by thirteen and Google Forms carries 31 labels and Survicate 25, so the shares are not directly comparable.

Google Forms

criticized challenger

By Google, Mountain View, California, United States, founded 1998. Named in four categories this edition.

Survicate

accepted challenger

Named in two categories this edition.

First-choice share19%9%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate26%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#3A position in a field of 14; printed, not drawn.
Labels3125A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Google Forms reading right to left. Rank and label count are printed, not drawn.CustomerGauge was named alongside these two in twelve of the fourteen direct answers. CustomerGauge vs Google Forms · CustomerGauge vs Survicate · Google Forms vs SurveyMonkey

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the customer feedback and surveys page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Google FormsFirst choices, of fourteen modelsSurvicate
Direct00
Paraphrase03
Comparative002 against Google Forms
Budget-constrained90
Scale-constrained012 against Google Forms
Negative114 against Google Forms
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Google Forms and Survicate were named in the same answer twenty-nine times, of the 108 answers naming Google Forms and the 71 naming Survicate. In those answers Survicate took the first choice three times and Google Forms eight.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Google Forms and Survicate stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Google Forms Survicate first choice named as an alternative argued againstblank: not namedEach cell is one answer, Google Forms on the left and Survicate on the right.

The direct prompt

The plain question, one answer per model, grouped by where Google Forms and Survicate stood in it.

Neither was the first choice, one was named

2 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Gemini 3.5 FlashCustomerGauge alternatives: Alchemer, Questback, QuestionPro CX, Survicate
DeepSeek V4 FlashCustomerGauge alternatives: Refiner, SurveyMonkey, SurveySparrow, Survicate, Typeform, Zonka Feedback

Neither was named

12 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Alchemer alternatives: CustomerGauge, Perspective AI, Retently, SurveyMonkey, Zonka Feedback
GPT-5.4 miniAlchemer alternatives: Qualtrics CustomerXM, SurveyMonkey
Perplexity SonarCustomerGauge alternatives: GetFeedback, HubSpot Service Hub
Grok 4.20CustomerGauge alternatives: AskNicely, Medallia Experience Cloud, Qualtrics CustomerXM, QuestionPro, SurveyMonkey, Zonka Feedback
Mistral SmallCustomerGauge alternatives: Qualtrics CustomerXM, SurveySparrow
Llama 4 MaverickCustomerGauge alternatives: Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Zonka Feedback
Qwen 3.7 FlashCustomerGauge alternatives: Alchemer, Canny, GetFeedback, Qualtrics CustomerXM, SurveyMonkey, Typeform, UserVoice
Kimi K2CustomerGauge alternatives: Qualtrics CustomerXM, SurveySparrow
GLM 4.7 FlashXCustomerGauge, SurveyMonkey alternatives: Qualtrics CustomerXM, Typeform, Zonka Feedback
MiniMax M2.5CustomerGauge alternatives: SurveyMonkey
GPT-6 LunaAlchemer alternatives: HubSpot Service Hub, Qualtrics CustomerXM, SurveyMonkey
Muse Glimmer 30BCustomerGauge alternatives: SurveySparrow, Typeform

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Google Forms leads by three points.
Google Forms14%#2 of 14
Survicate11%#5 of 14
The full small business standing →
Mid-marketThe figures above
Google Forms leads by eleven points.
Google Forms19%#2 of 14
Survicate9%#3 of 14
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Google Forms0%#8 of 9
Survicate0%#– of 9
The full enterprise standing →

What the models said about Google Forms

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Google Forms (for professional research): ... not for customer research. It lacks advanced logic, branding, and non-Google integrations.” MiniMax M2.5 · negative prompt · hard negative
“Avoid pure free tools like Google Forms for company-wide use due to limited analytics and security.” Grok 4.20 · scale prompt · hard negative
“simple survey tools (like basic SurveyMonkey or Google Forms) often fail due to lack of automation, permissions, and depth” Gemini 3.5 Flash · scale prompt · soft negative
“Google Forms offers unlimited surveys, unlimited responses, and real-time Google Sheets sync at zero cost, making it ideal for companies with essentially no budget.” Claude Haiku 4.5 · budget prompt · first choice
“If you need a simple, reliable feedback tool, consider: Google Forms | Free, no limits, works fine for basic needs” DeepSeek V4 Flash · negative prompt · first choice
“It is the best no-frills choice for quick customer feedback and the most used free option for small businesses.” Muse Glimmer 30B · budget prompt · first choice

What the models said about Survicate

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.

“For small to mid-market businesses, consider platforms like Survicate or SmartSurvey for a balance of features and value.” Mistral Small · negative prompt · first choice
“Excellent for targeted, in-app/web feedback with AI segmentation. Strong for product teams; integrates well with 100+ tools.” Grok 4.20 · scale prompt · first choice
“I'd usually recommend Survicate as the best overall starting point for NPS + customer experience surveys.” GPT-5.4 mini · paraphrase prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.