3 categories · RankedCustomerGauge
CustomerGauge is B2B account experience software for B2B companies and their leaders · customergauge.com ↗
Leads at mid-market. Ranked 11 of 105 for small business buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
SurveyMonkey is first at 15%.
Ranked first. Next is Google Forms at 19%. 11 of 14 models made it the first choice when asked directly.
Qualtrics CustomerXM is first at 42%.
Why models recommend it
“The best customer feedback and survey platform for a mid-market B2B company is CustomerGauge, as it is ranked number 1 by Gartner”Llama 4 Maverick · Direct question · first choice
“CustomerGauge is a specialized NPS software built for B2B companies with strong emphasis on account-level feedback management”Claude Haiku 4.5 · Paraphrase question · first choice
“likely to be one of the top-rated platforms listed in the search results, such as CustomerGauge, Referral Factory, or Enable3”Llama 4 Maverick · Direct question · first choice
“Best for Advanced B2B CX & Revenue Linkage: CustomerGauge ... this is often considered the industry standard for B2B.”Qwen 3.7 Flash · Direct question · first choice
What gives them pause
“Pricing starts around $24,000/year, which is significant for a mid-sized company. This is enterprise-grade and may be overkill”DeepSeek V4 Flash · Paraphrase question · warning
“For more advanced VoC/CX if your needs are complex... These are pricier but top-rated for analysis”Grok 4.20 · Scale-constrained question · warning
“lower adoption and mixed reviews, with some users criticizing their features or support”Mistral Small · Negative question · warning
Also on the shortlist
The products named in the same answers as CustomerGauge, over the 100 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 55 | 14 | View → | |
| 45 | 3 | Compare → | |
| 43 | 2 | View → | |
| 26 | 2 | View → | |
| 23 | 1 | Compare → | |
| 22 | 4 | View → | |
| 22 | 4 | Compare → | |
| 15 | 10 | View → | |
| 13 | 2 | View → | |
| 13 | 1 | Compare → |
What the models named instead of CustomerGauge →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on CustomerGauge's own site, not checked by Gane.
- For
- B2B companies and B2B leaders
- Price stated
- Starting at $24K
- Starting price
- 24K
- Integrations
- 5
- Customers named
- AB InBev, Coca-Cola HBC, Briggs Equipment, Trivium, INAP, Ausco Modular, Mycronic, Teledyne
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 99 of the 100 answers that named CustomerGauge and are not a share of its labels.
Domains cited
195 of the 282 domain citations in answers naming CustomerGauge came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 1 | 0 | 0 | 2 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 2 | 0 | 0 | 0 | 2 |
| Perplexity Sonar | 2 | 1 | 0 | 0 | 3 |
| Grok 4.20 | 2 | 1 | 0 | 1 | 4 |
| Mistral Small | 2 | 0 | 2 | 1 | 5 |
| DeepSeek V4 Flash | 2 | 1 | 0 | 1 | 4 |
| Llama 4 Maverick | 2 | 0 | 2 | 0 | 4 |
| Qwen 3.7 Flash | 2 | 0 | 0 | 0 | 2 |
| Kimi K2 | 2 | 0 | 0 | 0 | 2 |
| GLM 4.7 FlashX | 2 | 0 | 0 | 0 | 2 |
| MiniMax M2.5 | 1 | 2 | 0 | 0 | 3 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 2 | 1 | 1 | 0 | 4 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 512 | 8 | 2026-09-24 | ||
| News or press | 62 | 3 | 2026-09-01 | ||
| Report or ebook | 41 | 0 | 2025-02-18 | ||
| Comparison | 38 | 8 | 2026-09-10 | ||
| Conference or event | 23 | 0 | 2018-07-23 | ||
| Webinar or virtual event | 17 | 0 | 2016-06-16 | ||
| Case study | 10 | 0 | 2026-06-18 | ||
| Glossary or explainer | 4 | 1 | 2026-09-10 | ||
| Template or tool | 2 | 1 | 2026-07-23 |
Most recent
- 2026-09-24Nps cx benchmarks blog
- 2026-09-22Customer flight paths blog
- 2026-09-10Sprinklr vs qualtrics comparison
- 2026-09-10Medallia vs surveymonkey comparison
- 2026-09-10Medallia vs salesforce comparison
- 2026-09-10Medallia vs satmetrix comparison
How it is countedHide how it is counted
Every page customergauge.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.