4 categories · RankedSurveyMonkey
SurveyMonkey is a survey platform that organizations use to create and send surveys and collect feedback, including customer feedback and employee engagement surveys · surveymonkey.com ↗
Strongest at small business, contested with Google Forms. Ranked 5 of 80 for enterprise buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Ranked first, contested: Google Forms has 14%.
CustomerGauge is first at 45%. 1 of 14 models made it the first choice when asked directly.
Qualtrics CustomerXM is first at 42%.
Why models recommend it
“I'd recommend starting with SurveyMonkey for its balance of affordability, ease of use, and comprehensive features”MiniMax M2.5 · Paraphrase question · first choice
“Best all-around general survey platform for teams that want strong survey features without going fully enterprise.”GPT-5.4 mini · Comparative question · first choice
“The best customer feedback and survey platform for a company with a limited budget is SurveyMonkey.”Llama 4 Maverick · Budget-constrained question · first choice
“Start with SurveyMonkey Enterprise if you need: Quick implementation, Proven reliability”GLM 4.7 FlashX · Direct question · first choice
What gives them pause
“Platforms to Generally Avoid ... SurveyMonkey (Free Tier): While a market leader, their free tier is extremely limited”MiniMax M2.5 · Negative question · warning
“Avoid using it for a must-have thematic-analysis workflow in the Canadian data center due to documented restrictions.”Llama 4 Maverick · Negative question · warning
“SurveyMonkey and Typeform are the most commonly flagged for poor value-to-cost and support issues.”DeepSeek V4 Flash · Negative question · warning
“Avoid pure survey tools like SurveyMonkey if you want more than basic measurement.”Grok 4.20 · Paraphrase question · warning
Also on the shortlist
The products named in the same answers as SurveyMonkey, over the 240 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 129 | 6 | View → | |
| 125 | 25 | View → | |
| 87 | 8 | View → | |
| 83 | 19 | Compare → | |
| 51 | 4 | View → | |
| 48 | 5 | Compare → | |
| 45 | 20 | Compare → | |
| 39 | 1 | View → | |
| 37 | 2 | Compare → | |
| 37 | 0 | View → |
What the models named instead of SurveyMonkey →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on SurveyMonkey's own site, not checked by Gane.
- For
- organizations worldwide
- Price stated
- $30/ user / month; $92/ user / month; $0.15 per additional response
- Starting price
- 30
- Free plan or trial
- Get started free
- Integrations
- 200
- Certifications
- SOC 2, ISO 27001, HIPAA, PCI DSS, GDPR
- Hosting
- US, Canada, EU
- Customers named
- Greyhound, Noom, Hornblower, Woom, The Golden State Warriors, Gen Con, Carrot, Ryanair
- Headquarters
- San Mateo, Canada
- Founded
- 1999
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 214 of the 240 answers that named SurveyMonkey and are not a share of its labels.
Domains cited
361 of the 420 domain citations in answers naming SurveyMonkey came from a third party's page. Thirty were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 1 | 1 | 4 |
| GPT-5.4 mini | 1 | 1 | 0 | 1 | 3 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 3 | 4 |
| Perplexity Sonar | 1 | 1 | 0 | 2 | 4 |
| Grok 4.20 | 1 | 5 | 2 | 2 | 10 |
| Mistral Small | 0 | 1 | 2 | 3 | 6 |
| DeepSeek V4 Flash | 0 | 3 | 1 | 3 | 7 |
| Llama 4 Maverick | 1 | 1 | 3 | 1 | 6 |
| Qwen 3.7 Flash | 0 | 2 | 1 | 2 | 5 |
| Kimi K2 | 0 | 2 | 2 | 2 | 6 |
| GLM 4.7 FlashX | 1 | 4 | 2 | 0 | 7 |
| MiniMax M2.5 | 1 | 2 | 1 | 2 | 6 |
| GPT-6 Luna | 0 | 4 | 0 | 1 | 5 |
| Muse Glimmer 30B | 0 | 3 | 2 | 1 | 6 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Template or tool | 829 | 0 | 2019-12-06 | CRM | |
| Glossary or explainer | 642 | 10 | 2026-09-25 | ||
| News or press | 318 | undated | |||
| Blog | 191 | undated | |||
| Comparison | 43 | 2 | 2026-09-25 | ||
| Case study | 33 | undated | |||
| Webinar or virtual event | 26 | 0 | 2021-07-26 | ||
| Report or ebook | 25 | 0 | 2019-11-08 | Direct mail | |
| Conference or event | 24 | 0 | 2025-11-25 |
Most recent
- 2026-09-25Hybrid onboarding glossary or explainer
- 2026-09-25Exit survey completion rate glossary or explainer
- 2026-09-25Employee survey governance glossary or explainer
- 2026-09-25Employee offboarding glossary or explainer
- 2026-09-25Onboarding success metrics glossary or explainer
- 2026-09-25New manager onboarding glossary or explainer
How it is countedHide how it is counted
Every page surveymonkey.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.