In-app messaging and customer communications
Asked as “in-app messaging platform”, and as “customer communications tool for product messaging”, on behalf of a mid-market B2B company. 44 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
20%
Contested · Userpilot 16%
20Intercom16Userpilot11OneSignal52others
20% of first choices, contested.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
All twenty-eight head-to-head pages: the top eight products, each against each
Intercom vs Customer.ioIntercom vs Product FruitsIntercom vs PushwooshIntercom vs AppcuesUserpilot vs OneSignalUserpilot vs Stream ChatUserpilot vs Customer.ioUserpilot vs Product FruitsUserpilot vs PushwooshUserpilot vs AppcuesOneSignal vs Stream ChatOneSignal vs Customer.ioOneSignal vs Product FruitsOneSignal vs PushwooshOneSignal vs AppcuesStream Chat vs Customer.ioStream Chat vs Product FruitsStream Chat vs PushwooshStream Chat vs AppcuesCustomer.io vs Product FruitsCustomer.io vs PushwooshCustomer.io vs AppcuesProduct Fruits vs PushwooshProduct Fruits vs AppcuesPushwoosh vs Appcues
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Intercom20%
Intercom20%02Userpilot16%
Userpilot16%03OneSignal11%
OneSignal11%04Stream Chat5%
Stream Chat5%05Customer.io5%
Customer.io5%06Product Fruits5%
Product Fruits5%07Pushwoosh5%
Pushwoosh5%08Appcues2%
Appcues2%09Pendo2%
Pendo2%10Braze2%
Braze2%11CometChat0%
CometChat0%12UserGuiding0%
UserGuiding0%13Chameleon0%
Chameleon0%14CleverTap0%
CleverTap0%15MoEngage0%
MoEngage0%16Sendbird0%
Sendbird0%What they warned about
Zero of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.20, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Braze38%
10 of 26 labels negative · 8 of 12 models · 4 hard negative
“Sources repeatedly flag Braze, Airship, CleverTap, Iterable, and often MoEngage as platforms to avoid initially” Perplexity Sonar, negative prompt
WhatsApp Business API88%
7 of 8 labels negative · 6 of 12 models · 3 hard negative
“Using free, consumer-grade messaging apps to interact with users inside a business context poses severe security risks.” Gemini 3.5 Flash, negative prompt
Intercom24%
9 of 38 labels negative · 5 of 12 models · 4 hard negative
“If you are a small-to-medium business on a tight or predictable budget, avoid Intercom's default AI tiers.” Gemini 3.5 Flash, negative prompt
Facebook Messenger100%
5 of 5 labels negative · 5 of 12 models · 3 hard negative
“Ranked lowest (22.22/100) in Kaspersky's 2025 privacy ratings, collecting the most data among major messaging apps” MiniMax M2.5, negative prompt
What they cite
Four of the twelve models returned a source list in this edition: four return the pages they cited.
Sites the answers cite
21 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 282 links across 145 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.
vendor site · Userpilot12 answers · 13 citations · 4 models
10 answers · 10 citations · 3 models
vendor site · Product Fruits10 answers · 10 citations · 3 models
vendor site · Knock8 answers · 10 citations · 3 models
vendor site · Helply7 answers · 10 citations · 3 models
vendor site · Pushwoosh7 answers · 10 citations · 3 models
7 answers · 7 citations · 3 models
vendor site · Gleap6 answers · 7 citations · 3 models
vendor site · GetVero6 answers · 6 citations · 3 models
vendor site · CometChat5 answers · 5 citations · 2 models
5 answers · 5 citations · 1 model
vendor site · Guideflow5 answers · 5 citations · 2 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
10 answers · 3 models
10 answers · 3 models
9 answers · 3 models
8 answers · 3 models
7 answers · 3 models
7 answers · 3 models
7 answers · 3 models
6 answers · 3 models
4 answers · 2 models
4 answers · 1 model
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best in-app messaging platform”, “in-app messaging platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Intercom intercom.com | 20% | 392 | 33,100 | 7,165 | 64,348 | $3,304 | 120 | |
| Userpilot userpilot.com | 16% | 247 | 1,600 | 10 | 62,084 | 6 | 1 | |
| OneSignal onesignal.com | 11% | 322 | 4,400 | 133 | 29,726 | 38 | 6 | |
| Tencent RTC Chat tencent.com | 7% | 10 | ||||||
| Front front.com | 7% | 32 | 90,500 | 304,676 | 63,585 | $1,626 | 68 | |
| Stream Chat getstream.io | 5% | 48 | 5,400 | 552 | 81,479 | 67 | ||
| Customer.io customer.io | 5% | 218 | 2,900 | 174 | 15,750 | $6,920 | 112 | |
| Product Fruits productfruits.com | 5% | 81 | 480 | 234 | 6,521 | 10 | ||
| Pushwoosh pushwoosh.com | 5% | 51 | 170 | 4 | 4,463 | 1 | 6 | |
| Appcues appcues.com | 2% | 198 | 1,900 | 26 | 18,506 | 2 |
Google's top ten for the two searches hold 15 sites; 3 of them are among the sites the models cited here (gleap.io, pushwoosh.com, userpilot.com). The first result for “best in-app messaging platform” is userpilot.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best in-app messaging platform for a mid-market B2B company?”Paraphrase“Which customer communications tool for product messaging would you recommend to a mid-sized B2B company?”Comparative“What are the top in-app messaging platforms and how do they differ?”Budget-constrained“What is the best in-app messaging platform for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating an in-app messaging platform. What should we look at?”Negative“Which in-app messaging platforms should I avoid or be cautious about?”
Claude Haiku 4.5IntercomDrift, HelplyChangedagainst: IntercomProduct FruitsOneSignalagainst: MoEngageno first choiceagainst: Facebook Messenger, LINE, WhatsApp Business API
Three alternatives
Customer.io, Product Fruits, UserpilotSeven alternatives
Appcues, Braze, Chameleon, CleverTap, CometChat, MoEngage, UserGuidingTwo alternatives
Firebase, Product FruitsGPT-5.4 miniAppcuesIntercomChangedBrazeCrispagainst: Appcues, Intercomno first choicenothing named
Three alternatives
Intercom, Pendo, UserpilotTwo alternatives
Appcues, PendoSix alternatives
AWS End User Messaging, Airship, Amazon Pinpoint, Customer.io, Firebase In-App Messaging, OneSignalOne alternative
UserpilotGemini 3.5 FlashCustomer.io, Gleap, Userpilotagainst: Appcues, Braze, IntercomCustomer.io, Intercom, UserpilotChangedagainst: Appcues, Braze, PendoStream ChatStream Chat, tawk.toagainst: Appcues, Intercom, Userpilotno first choiceagainst: GB WhatsApp, Intercom, Kik, Salesforce Service Cloud, Sendbird, Telegram, Twilio Programmable Chat, WhatsApp Business API, Zendesk Messaging
Two alternatives
Front, UserflowTwo alternatives
Chameleon, GleapSeven alternatives
Appcues, Braze, CometChat, Customer.io, OneSignal, Sendbird, UserpilotSeven alternatives
CometChat, Crisp.chat, Firebase, HubSpot Live Chat, OneSignal, Product Fruits, UserGuidingPerplexity SonarIntercomFrontChangedno first choiceOneSignalagainst: Intercomno first choiceagainst: Airship, Appcues, Braze, CleverTap, Customer.io, Iterable, MoEngage, Pendo, Userpilot
Two alternatives
Appcues, UserpilotTwo alternatives
HubSpot Service Hub, IntercomTen alternatives
Appcues, Braze, Chameleon, CleverTap, Firebase In-App Messaging, Intercom, MoEngage, OneSignal, Pendo, UserpilotTwo alternatives
UserGuiding, Zoho CliqGrok 4.20Stream Chatagainst: SendbirdIntercomChangedBraze, CometChatTencent RTC Chatagainst: Agora, Rocket.Chat, Sendbird, Twilio ConversationsBraze, Intercomagainst: OneSignal, Pushwooshagainst: Chat & Ask AI, Discord, Facebook Messenger, Snapchat, Telegram, WhatsApp Business API
Two alternatives
CometChat, IntercomThree alternatives
Customer.io, Front, HelplyOne alternative
IntercomFour alternatives
CometChat, Firebase, PubNub, Stream ChatTwo alternatives
Appcues, UserpilotMistral SmallUserpilotagainst: AppcuesFrontChangedno first choiceagainst: Chameleon, CleverTap, MoEngage, UserGuidingOneSignalagainst: Appcues, Brazeno first choiceagainst: Discord, Facebook Messenger, LINE, Snapchat, Telegram, WeChat, WhatsApp Business API
Two alternatives
Intercom, Product FruitsFour alternatives
Freshdesk, Help Scout, Intercom, Zendesk MessagingEight alternatives
Appcues, Braze, CometChat, Intercom, OneSignal, Pushwoosh, Twilio Conversations, UserpilotThree alternatives
Gleap, Product Fruits, Tencent RTC ChatDeepSeek V4 FlashIntercomagainst: PendoUserpilotChangedagainst: AnnounceKit, Beamer, Braze, Intercom, Pendono first choiceagainst: IntercomTencent RTC Chatagainst: Intercom, Sendbirdno first choiceagainst: CometChat, PubNub, Rocket.Chat, Sendbird, TalkJS, Twilio Conversations
Four alternatives
Appcues, Chameleon, Gleap, UserpilotTwo alternatives
Appcues, Customer.ioEleven alternatives
Appcues, Braze, Chameleon, CleverTap, CometChat, MirrorFly, MoEngage, Stream Chat, TalkJS, Twilio Conversations, UserpilotFive alternatives
CometChat, OneSignal, PubNub, Stream Chat, UserGuidingLlama 4 Maverickno first choiceFrontChangedno first choiceTencent RTC Chatno first choiceagainst: Appcues, Braze, Chameleon, CleverTap, OneSignal, UserGuiding
Four alternatives
Help Scout, Heyy.io, Intercom, Zoho DeskTwo alternatives
Customer.io, OneSignalQwen 3.7 FlashIntercom, Product Fruitsagainst: DriftIntercomChangedagainst: Airship, BrazeAppcues, UserpilotPushwooshagainst: Airship, Brazeno first choiceagainst: Bird, Sinch, TikTok
Two alternatives
Appcues, UserpilotTwo alternatives
Appcues, Customer.ioEight alternatives
Braze, Chameleon, CleverTap, CometChat, Firebase, Intercom, OneSignal, Twilio ConversationsFive alternatives
OneSignal, Stream Chat, Tencent RTC Chat, Zoho SalesIQ, tawk.toKimi K2UserpilotPendoChangedno first choiceOneSignalno first choiceagainst: Telegram, WhatsApp Business APIagainst: Airship, Braze, Firebase Cloud Messaging, JPush, Kumulos, Leanplum, Mobpush, OneSignal, Pushbot, Umeng
Two alternatives
Appcues, PendoThree alternatives
Gainsight PX, Intercom, UserpilotFour alternatives
Firebase, Knock, Novu, Tencent RTC ChatTen alternatives
Appcues, Braze, CleverTap, CometChat, OneSignal, Pendo, Product Fruits, Stream Chat, UserGuiding, UserpilotGLM 4.7 FlashXUserpilotLaunchNotesChangedIntercomOneSignalno first choiceagainst: Facebook Messenger, Keybase, Kik, Regular SMS Text Messages, Snapchat, TeleMessage, Telegram, Viber, WhatsApp Business API, Whisper
Four alternatives
Appcues, Intercom, Product Fruits, UserGuidingFive alternatives
Appcues, Beamer, Courier, Customer.io, IntercomSeven alternatives
Appcues, Braze, CometChat, Customer.io, OneSignal, Pendo, UserpilotSeven alternatives
Appcues, Firebase, LiveChat, Pushwoosh, Tidio, UserGuiding, tawk.toMiniMax M2.5Product Fruits, Userpilotno first choiceChangedno first choicePushwooshagainst: OneSignalno first choiceagainst: Braze, Chameleon, Facebook Messenger, Pendo, QuickBlox, Snapchat, Userpilot
Four alternatives
Appcues, Customer.io, Intercom, PendoThree alternatives
Intercom, Pendo, WalkMeEight alternatives
Appcues, Braze, CleverTap, CometChat, Intercom, OneSignal, Pendo, UserpilotTwo alternatives
Tencent RTC Chat, UserGuidingBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 01:37 | yes | 8 | 8 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 05:05 | yes | 5 | 5 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 00:36 | yes | 20 | 25 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-09-15 00:27 | yes | 20 | 4 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 04:34 | yes | 0 | 9 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 05:07 | yes | 0 | 7 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-14 23:11 | yes | 0 | 16 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 01:22 | yes | 0 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-14 22:53 | yes | 0 | 39 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 01:50 | yes | 0 | 29 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 01:25 | yes | 0 | 26 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:13 | yes | 0 | 18 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 03:14 | yes | 8 | 10 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 02:27 | yes | 3 | 4 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 04:51 | yes | 10 | 23 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-09-15 03:33 | yes | 20 | 4 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 02:28 | yes | 0 | 7 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 23:14 | yes | 0 | 6 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 01:37 | yes | 0 | 33 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 03:40 | yes | 0 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 03:15 | yes | 0 | 59 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 03:59 | yes | 0 | 25 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-14 23:38 | yes | 0 | 34 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 02:54 | yes | 0 | 36 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 03:19 | yes | 13 | 7 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:24 | yes | 8 | 10 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 03:25 | yes | 17 | 21 s |
| Comparative | Perplexity Sonar | sonar | 2026-09-15 02:02 | yes | 20 | 8 s |
| Comparative | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 00:47 | yes | 0 | 9 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 04:17 | yes | 0 | 7 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 02:34 | yes | 0 | 17 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:20 | yes | 0 | 1 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 01:57 | yes | 0 | 38 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 00:03 | yes | 0 | 36 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 02:26 | yes | 0 | 31 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-14 23:08 | yes | 0 | 16 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:46 | yes | 9 | 6 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 03:48 | no | 0 | 2 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 02:34 | yes | 15 | 26 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-09-15 04:42 | yes | 20 | 4 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 01:47 | yes | 0 | 10 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 02:08 | yes | 0 | 5 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 03:04 | yes | 0 | 27 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 02:14 | yes | 0 | 1 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 00:47 | yes | 0 | 35 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 02:54 | yes | 0 | 20 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-14 22:53 | yes | 0 | 31 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-14 23:15 | yes | 0 | 15 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 02:38 | no | 0 | 7 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 02:36 | no | 0 | 12 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 03:28 | yes | 10 | 25 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-09-14 23:12 | yes | 20 | 7 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 03:18 | yes | 0 | 7 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 22:53 | no | 0 | 7 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 01:10 | yes | 0 | 33 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:31 | yes | 0 | 2 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 01:17 | yes | 0 | 41 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 03:44 | yes | 0 | 45 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 04:21 | yes | 0 | 39 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 01:55 | yes | 0 | 14 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 02:13 | yes | 15 | 9 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 02:53 | yes | 2 | 6 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 03:44 | yes | 19 | 23 s |
| Negative framing | Perplexity Sonar | sonar | 2026-09-14 23:36 | yes | 20 | 7 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 04:58 | yes | 0 | 6 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 02:31 | yes | 0 | 6 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-14 23:08 | yes | 0 | 40 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 00:47 | yes | 0 | 2 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 01:34 | no | 0 | 44 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 01:34 | yes | 0 | 43 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 00:03 | yes | 0 | 123 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 02:11 | yes | 0 | 16 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
ShowHide
Category-scoped readings
GetStream read as Stream Chat
GetStream (Stream Chat) read as Stream Chat
GetStream.io read as Stream Chat
Stream read as Stream Chat
Stream (GetStream) read as Stream Chat
Stream (formerly GetStream) read as Stream Chat
Tencent RTC read as Tencent RTC Chat
Twilio read as Twilio Conversations
WhatsApp read as WhatsApp Business API
WhatsApp (Meta) read as WhatsApp Business API
Zendesk read as Zendesk Messaging
Unresolved, counted raw
Agora Chat
Chat & Ask AI
Freshworks (Freshdesk/Freshsales)
GB WhatsApp
Heyy.io
Keybase
Mesibo
Mobpush
Novu
Pushbot
QuickBlox
Regular SMS Text Messages
Self-hosted Matrix/Element
Signal Protocol-based solutions
Umeng (Alibaba)
Whisper
Discontinued, still offered
No shut-down product was recommended here.