Community platforms
Asked as “customer community platform”, and as “online community software for customers”, on behalf of a mid-market B2B company. 47 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
23%
Contested · Higher Logic Vanilla 23%
23Bettermode23Higher Logic Vanilla15Circle38others
23% of first choices, contested.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Show the four products at 0%, ordered by negative rate
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to head
All twenty-eight head-to-head pages: the top eight products, each against each
Higher Logic Vanilla vs DiscordHigher Logic Vanilla vs Gainsight Customer CommunitiesHigher Logic Vanilla vs Facebook GroupsHigher Logic Vanilla vs SkoolBettermode vs CircleBettermode vs DiscourseBettermode vs DiscordBettermode vs Gainsight Customer CommunitiesBettermode vs Facebook GroupsBettermode vs SkoolCircle vs DiscourseCircle vs DiscordCircle vs Gainsight Customer CommunitiesCircle vs Facebook GroupsCircle vs SkoolDiscourse vs DiscordDiscourse vs Gainsight Customer CommunitiesDiscourse vs Facebook GroupsDiscourse vs SkoolDiscord vs Gainsight Customer CommunitiesDiscord vs Facebook GroupsDiscord vs SkoolGainsight Customer Communities vs Facebook GroupsGainsight Customer Communities vs SkoolFacebook Groups vs Skool
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
12
13Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Higher Logic Vanilla23%
Higher Logic Vanilla23%02Bettermode23%
Bettermode23%03Circle15%
Circle15%04Discourse13%
Discourse13%05Discord11%
Discord11%06Gainsight Customer Communities6%
Gainsight Customer Communities6%07Facebook Groups2%
Facebook Groups2%08Skool2%
Skool2%09Mighty Networks2%
Mighty Networks2%10Zendesk Community0%
Zendesk Community0%11Influitive0%
Influitive0%12Khoros Communities0%
Khoros Communities0%13Salesforce Experience Cloud0%
Salesforce Experience Cloud0%What they warned about
Four of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2 and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Higher Logic Vanilla21%
10 of 48 labels negative · 8 of 12 models · 2 hard negative
“The open-source Vanilla Forums is effectively abandoned, so avoid that specific variant.” DeepSeek V4 Flash, negative prompt
Salesforce Experience Cloud32%
11 of 34 labels negative · 7 of 12 models · 5 hard negative
“reviews specifically flag Salesforce Community Platform as widely considered outdated and difficult to customize” Perplexity Sonar, negative prompt
Bettermode20%
8 of 40 labels negative · 7 of 12 models · 3 hard negative
“eliminated its free plan and raised prices to $399+/month. No longer budget-friendly.” DeepSeek V4 Flash, budget prompt
Circle23%
10 of 43 labels negative · 7 of 12 models · 2 hard negative
“Avoid Creator-First Platforms (e.g., Circle, Mighty Networks, Skool)” Gemini 3.5 Flash, direct prompt
What they cite
Four of the twelve models returned a source list in this edition: four return the pages they cited.
Sites the answers cite
20 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 264 links across 91 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.
vendor site · Higher Logic14 answers · 19 citations · 4 models
vendor site · Bettermode13 answers · 23 citations · 3 models
10 answers · 12 citations · 3 models
vendor site · Guideflow9 answers · 13 citations · 3 models
vendor site · Gartner8 answers · 8 citations · 2 models
vendor site · Reddit6 answers · 10 citations · 2 models
6 answers · 6 citations · 3 models
6 answers · 6 citations · 3 models
6 answers · 6 citations · 3 models
vendor site · YouTube5 answers · 12 citations · 1 model
5 answers · 5 citations · 2 models
4 answers · 7 citations · 3 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
10 answers · 3 models
9 answers · 3 models
8 answers · 3 models
8 answers · 2 models
7 answers · 2 models
6 answers · 3 models
6 answers · 3 models
6 answers · 3 models
4 answers · 2 models
4 answers · 2 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best customer community platform”, “customer community platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Higher Logic Vanilla higherlogic.com | 23% | 119 | 110 | 0 | 12,921 | $10,173 | 23 | 4 |
| Bettermode bettermode.com | 23% | 130 | 880 | 16 | 13,780 | 7 | ||
| Circle circle.so | 15% | 138 | 301,000 | 242,528 | 215,494 | $1,570 | 55 | 8 |
| Discourse discourse.org | 13% | 122 | 49,500 | 3,505 | 134,346 | 3 | ||
| Discord discord.com | 11% | 74 | 6,120,000 | 159,421 | 8,388,839 | 9 | ||
| Gainsight Customer Communities gainsight.com | 6% | 102 | 50 | 0 | 59,569 | 58 | 2 | |
| Facebook Groups facebook.com | 2% | 30 | 12,100 | 7,620 | 3,412,145,496 | $39,318 | 30 | |
| Skool skool.com | 2% | 23 | 165,000 | 3,951 | 304,127 | 22 | ||
| GroupApp group.app | 2% | 1 | ||||||
| Mighty Networks mightynetworks.com | 2% | 68 | 12,100 | 255 | 53,793 | 2 |
Google's top ten for the two searches hold 16 sites; 4 of them are among the sites the models cited here (gartner.com, higherlogic.com, reddit.com, youtube.com). The first result for “best customer community platform” is uscreen.tv.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best customer community platform for a mid-market B2B company?”Paraphrase“Which online community software for customers would you recommend to a mid-sized B2B company?”Comparative“What are the top customer community platforms and how do they differ?”Budget-constrained“What is the best customer community platform for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a customer community platform. What should we look at?”Negative“Which customer community platforms should I avoid or be cautious about?”
Claude Haiku 4.5BettermodeHigher Logic VanillaChangedno first choiceDiscordno first choicenothing named
Four alternatives
Gainsight Customer Communities, Higher Logic Vanilla, Influitive, Zendesk CommunityThree alternatives
Bettermode, Circle, Khoros CommunitiesFive alternatives
Circle, Discourse, Facebook Groups, Mighty Networks, SlackGPT-5.4 miniHigher Logic VanillaGainsight Customer CommunitiesChangedno first choiceCircleagainst: Bettermodeno first choiceagainst: Salesforce Experience Cloud
Two alternatives
Gainsight Customer Communities, Khoros CommunitiesThree alternatives
Discourse, Influitive, Khoros CommunitiesTwo alternatives
Discord, Facebook GroupsGemini 3.5 FlashBettermodeagainst: Circle, Khoros Communities, Mighty Networks, Salesforce Experience Cloud, SkoolGainsight Customer CommunitiesChangedBettermode, Circle, Discourse, HivebriteDiscourseagainst: Bettermode, Khoros CommunitiesBettermodeagainst: Higher Logic Vanilla, Salesforce Experience Cloudagainst: Bettermode, Custom-Built React/HTML Portals, Khoros Communities, Salesforce Experience Cloud
Three alternatives
Discourse, Gainsight Customer Communities, Higher Logic VanillaThree alternatives
Bettermode, Discourse, Higher Logic VanillaFive alternatives
Gainsight Customer Communities, Higher Logic Vanilla, Khoros Communities, Mighty Networks, Salesforce Experience CloudFive alternatives
BuddyBoss, Circle, Discord, Flarum, SkoolThree alternatives
Circle, Discourse, Gainsight Customer CommunitiesPerplexity SonarBettermodeagainst: Higher Logic VanillaBettermodeHeldno first choiceDiscord, Discourseagainst: Circle, Mighty Networksno first choiceagainst: Bettermode, Circle, Discord, Facebook Groups, Khoros Communities, LinkedIn Groups, Mighty Networks, Reddit Communities, Salesforce Experience Cloud, Slack, Telegram
Two alternatives
Circle, Gainsight Customer CommunitiesThree alternatives
Circle, Discourse, Higher Logic VanillaGrok 4.20Higher Logic Vanillaagainst: DiscourseHigher Logic VanillaHeldagainst: Khoros CommunitiesGainsight Customer CommunitiesDiscourseagainst: Circle, Mighty Networks, Vanillano first choiceagainst: Discourse, Flarum, Higher Logic Vanilla, Khoros Communities, MyBB, Salesforce Experience Cloud, phpBB
Two alternatives
Bettermode, Gainsight Customer CommunitiesThree alternatives
Bettermode, Gainsight Customer Communities, Zendesk CommunityFour alternatives
Higher Logic Vanilla, Khoros Communities, Salesforce Experience Cloud, Zendesk CommunityTwo alternatives
Discord, Facebook GroupsThree alternatives
Gainsight Customer Communities, Higher Logic Vanilla, Khoros CommunitiesMistral SmallBettermodeagainst: Circle, Gainsight Customer Communities, Higher Logic VanillaBettermodeHeldGainsight Customer CommunitiesDiscord, Mighty Networksno first choiceagainst: Bettermode, Circle, Discord, Higher Logic Vanilla, Mighty Networks, Skool
Two alternatives
Discourse, JatraFive alternatives
Circle, Gainsight Customer Communities, Higher Logic Vanilla, Salesforce Experience Cloud, Zendesk CommunityEight alternatives
Circle, Discourse, Higher Logic Vanilla, Influitive, Khoros Communities, Mighty Networks, Salesforce Experience Cloud, Zendesk CommunityThree alternatives
Circle, Facebook Groups, Self-Hosted DiscourseDeepSeek V4 FlashHigher Logic Vanillaagainst: Circle, Mighty NetworksBettermodeChangedagainst: Discourse, Gainsight Customer Communities, Salesforce Experience CloudGainsight Customer Communitiesagainst: Khoros Communities, Salesforce Experience CloudCircleagainst: Bettermode, Disciple, Higher Logic Vanillano first choiceagainst: Circle, Higher Logic Vanilla, Influitive, Khoros Communities, Mighty Networks, Salesforce Experience Cloud
Four alternatives
Bettermode, Gainsight Customer Communities, Salesforce Experience Cloud, Zendesk CommunityTwo alternatives
Circle, Higher Logic VanillaSeven alternatives
Bettermode, Circle, Discourse, Higher Logic Vanilla, Influitive, Mighty Networks, Zendesk CommunityFive alternatives
Discord, Discourse, Facebook Groups, GroupApp, SkoolSix alternatives
Gainsight Customer Communities, Higher Logic Vanilla, Influitive, Khoros Communities, Salesforce Experience Cloud, Zendesk CommunityLlama 4 Maverickno first choiceBettermode, Higher Logic VanillaChangedno first choiceDiscordno first choicenothing named
Two alternatives
Facebook Groups, SlackQwen 3.7 FlashCircleCircle, DiscourseChangedagainst: Khoros CommunitiesGainsight Customer CommunitiesGroupApp, Skoolagainst: Facebook Groupsno first choiceagainst: Axero, Disco, Higher Logic Vanilla, Zapnito
Four alternatives
Discourse, Guru, Microsoft Viva Topics & Teams, Salesforce Experience CloudTwo alternatives
Hive, InvisionPlusFive alternatives
Higher Logic Vanilla, Influitive, Khoros Communities, Salesforce Experience Cloud, Zendesk CommunityOne alternative
DiscordKimi K2Higher Logic Vanillaagainst: Gainsight Customer CommunitiesBettermode, CircleChangedno first choiceCircle, DiscourseGainsight Customer Communities, Higher Logic Vanillaagainst: Bettermode, Circle, Facebook Groups, Higher Logic Vanilla, Khoros Communities, Salesforce Experience Cloud, Slack
Three alternatives
Bettermode, Circle, Salesforce Experience CloudThree alternatives
Discourse, Gainsight Customer Communities, Higher Logic VanillaSix alternatives
Chatwoot, Discord, Facebook Groups, FreeScout, Rocket.Chat, SkoolTwo alternatives
Circle, Zendesk CommunityGLM 4.7 FlashXHigher Logic VanillaHigher Logic VanillaHeldDiscourseDiscord, Facebook Groupsno first choiceagainst: Bettermode, Circle, Discourse, Flarum, Gainsight Customer Communities, HubSpot Communities, Mighty Networks, NodeBB, Salesforce Experience Cloud, Zendesk Community
Four alternatives
Bettermode, Gainsight Customer Communities, Salesforce Experience Cloud, Zendesk CommunityFour alternatives
Gainsight Customer Communities, Hivebrite, Salesforce Experience Cloud, Zendesk CommunitySeven alternatives
Bettermode, Circle, Gainsight Customer Communities, Higher Logic Vanilla, Influitive, Mighty Networks, Zendesk CommunityFour alternatives
Bettermode, Discourse, Skool, SlackMiniMax M2.5Circle, Higher Logic VanillaBettermodeChangedGainsight Customer CommunitiesDiscourseno first choiceagainst: Axero, Higher Logic Vanilla, Zapnito
Two alternatives
Bettermode, Salesforce Experience CloudThree alternatives
Circle, Gainsight Customer Communities, Higher Logic VanillaEight alternatives
Bettermode, Circle, Discourse, Higher Logic Vanilla, Influitive, Khoros Communities, Salesforce Experience Cloud, Zendesk CommunityTwo alternatives
Bettermode, CircleFive alternatives
Gainsight Customer Communities, Higher Logic Vanilla, Khoros Communities, Salesforce Experience Cloud, Zendesk CommunityBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 00:03 | yes | 8 | 9 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 00:22 | yes | 4 | 9 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:44 | yes | 17 | 27 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-09-15 01:34 | yes | 20 | 5 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 01:00 | yes | 0 | 10 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 04:17 | yes | 0 | 11 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 05:07 | yes | 0 | 25 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 03:32 | yes | 0 | 1 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 00:14 | no | 0 | 41 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-14 23:52 | yes | 0 | 33 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 03:36 | yes | 0 | 64 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 02:55 | yes | 0 | 18 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:30 | yes | 15 | 9 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 03:27 | yes | 3 | 4 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:03 | yes | 11 | 23 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-09-15 00:31 | yes | 20 | 6 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-14 23:56 | yes | 0 | 8 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 04:16 | yes | 0 | 8 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 04:06 | yes | 0 | 20 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 05:05 | yes | 0 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 01:19 | no | 0 | 38 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 02:59 | yes | 0 | 36 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 02:27 | yes | 0 | 191 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:23 | yes | 0 | 20 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 02:40 | yes | 7 | 7 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:18 | yes | 4 | 10 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 00:07 | yes | 21 | 22 s |
| Comparative | Perplexity Sonar | sonar | 2026-09-15 03:55 | yes | 20 | 7 s |
| Comparative | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 03:13 | yes | 0 | 9 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 02:19 | yes | 0 | 8 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 04:56 | yes | 0 | 20 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 02:04 | yes | 0 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 03:53 | yes | 0 | 30 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 01:20 | yes | 0 | 63 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 00:56 | yes | 0 | 28 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 03:07 | yes | 0 | 31 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 00:16 | no | 0 | 5 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 02:16 | yes | 3 | 5 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 00:58 | yes | 16 | 22 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-09-15 05:04 | yes | 20 | 5 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-14 22:58 | yes | 0 | 8 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 01:06 | yes | 0 | 9 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 01:13 | yes | 0 | 15 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 00:07 | yes | 0 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 02:46 | yes | 0 | 35 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 03:55 | yes | 0 | 41 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 04:13 | yes | 0 | 30 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-14 23:15 | yes | 0 | 9 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:53 | no | 0 | 7 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 03:43 | no | 0 | 6 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:10 | yes | 10 | 26 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-09-15 01:52 | yes | 20 | 7 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 04:19 | yes | 0 | 8 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 00:07 | no | 0 | 6 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 00:55 | yes | 0 | 45 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-14 23:02 | yes | 0 | 2 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 01:59 | no | 0 | 44 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 05:01 | yes | 0 | 48 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 03:59 | yes | 0 | 42 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:35 | yes | 0 | 14 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 00:59 | no | 0 | 2 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 05:01 | yes | 4 | 7 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 04:28 | yes | 21 | 21 s |
| Negative framing | Perplexity Sonar | sonar | 2026-09-15 04:42 | yes | 20 | 7 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 03:55 | yes | 0 | 8 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 02:00 | yes | 0 | 15 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 03:17 | yes | 0 | 28 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-14 23:33 | yes | 0 | 2 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 04:09 | yes | 0 | 59 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 01:12 | yes | 0 | 99 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-14 23:11 | yes | 0 | 43 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:11 | yes | 0 | 20 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
ShowHide
Category-scoped readings
Gainsight read as Gainsight Customer Communities
Gainsight inSided read as Gainsight Customer Communities
Khoros read as Khoros Communities
Khoros (Lithium) read as Khoros Communities
Salesforce Communities read as Salesforce Experience Cloud
Salesforce Communities (Experience Cloud) read as Salesforce Experience Cloud
Salesforce Community Platform read as Salesforce Experience Cloud
Zendesk Communities read as Zendesk Community
Unresolved, counted raw
Custom-Built React/HTML Portals
Freshworks Fan Community
Gradual
HubSpot Communities
InvisionPlus
Kustomer Community
NING
Tiltify
Discontinued, still offered
No shut-down product was recommended here.