Community platforms for small business buyers
Asked as “customer community platform”, and as “online community software for customers”, on behalf of a small B2B company. 55 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
31%
Contested · Bettermode 29%
31Circle29Bettermode18Discourse22others
31% of first choices, contested.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Show the five products at 0%, ordered by negative rate
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not small business.
All twenty-eight head-to-head pages: the top eight products, each against each
Higher Logic Vanilla vs DiscordHigher Logic Vanilla vs Gainsight Customer CommunitiesHigher Logic Vanilla vs Facebook GroupsHigher Logic Vanilla vs SkoolBettermode vs CircleBettermode vs DiscourseBettermode vs DiscordBettermode vs Gainsight Customer CommunitiesBettermode vs Facebook GroupsBettermode vs SkoolCircle vs DiscourseCircle vs DiscordCircle vs Gainsight Customer CommunitiesCircle vs Facebook GroupsCircle vs SkoolDiscourse vs DiscordDiscourse vs Gainsight Customer CommunitiesDiscourse vs Facebook GroupsDiscourse vs SkoolDiscord vs Gainsight Customer CommunitiesDiscord vs Facebook GroupsDiscord vs SkoolGainsight Customer Communities vs Facebook GroupsGainsight Customer Communities vs SkoolFacebook Groups vs Skool
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
12
13Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative50%
Key
01Circle31%
Circle31%02Bettermode29%
Bettermode29%03Discourse18%
Discourse18%04Discord9%
Discord9%05Facebook Groups4%
Facebook Groups4%06Zendesk Community2%
Zendesk Community2%07Slack2%
Slack2%08Higher Logic Vanilla2%
Higher Logic Vanilla2%09Mighty Networks0%
Mighty Networks0%10Skool0%
Skool0%11Salesforce Experience Cloud0%
Salesforce Experience Cloud0%12Gainsight Customer Communities0%
Gainsight Customer Communities0%13Khoros Communities0%
Khoros Communities0%What they warned about
Three of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, Grok 4.20, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Discord41%
12 of 29 labels negative · 9 of 12 models · 1 hard negative
“Slack or Discord... they are poor choices for customer communities” Gemini 3.5 Flash, paraphrase prompt
Gainsight Customer Communities68%
15 of 22 labels negative · 8 of 12 models · 11 hard negative
“Platforms like Gainsight Communities are designed for mid-market and enterprise businesses and are not well suited to small businesses” Claude Haiku 4.5, negative prompt
Higher Logic Vanilla50%
11 of 22 labels negative · 8 of 12 models · 3 hard negative
“Verdict: Avoid for small businesses - too complex and expensive for SMB needs” Mistral Small, negative prompt
Khoros Communities80%
16 of 20 labels negative · 7 of 12 models · 10 hard negative
“Platforms to Avoid ... Enterprise platforms like Khoros ... Khoros averages $165K/year per Vendr data” Grok 4.20, negative prompt
What they cite
Four of the twelve models returned a source list in this edition: four return the pages they cited.
Sites the answers cite
20 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 287 links across 111 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.
vendor site · Circle13 answers · 14 citations · 4 models
vendor site · Higher Logic13 answers · 14 citations · 4 models
vendor site · Bettermode12 answers · 18 citations · 3 models
vendor site · Guideflow9 answers · 12 citations · 3 models
9 answers · 10 citations · 3 models
8 answers · 11 citations · 3 models
vendor site · Gartner8 answers · 8 citations · 4 models
vendor site · Reddit7 answers · 10 citations · 2 models
6 answers · 8 citations · 2 models
6 answers · 6 citations · 3 models
5 answers · 5 citations · 2 models
vendor site · YouTube4 answers · 10 citations · 1 model
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
9 answers · 3 models
9 answers · 3 models
9 answers · 3 models
8 answers · 4 models
8 answers · 3 models
7 answers · 3 models
6 answers · 2 models
6 answers · 2 models
6 answers · 3 models
5 answers · 2 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best customer community platform”, “customer community platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Circle circle.so | 31% | 138 | 301,000 | 242,528 | 215,494 | $1,570 | 55 | 8 |
| Bettermode bettermode.com | 29% | 130 | 880 | 16 | 13,780 | 7 | ||
| Discourse discourse.org | 18% | 122 | 49,500 | 3,505 | 134,346 | 3 | ||
| Discord discord.com | 9% | 74 | 6,120,000 | 159,421 | 8,388,839 | 9 | ||
| Facebook Groups facebook.com | 4% | 30 | 12,100 | 7,620 | 3,412,145,496 | $39,318 | 30 | |
| Slack slack.com Slack Communities 2%, Slack 2% | 4% | 85 | 1,000,000 | 30,850 | 1,672,555 | $27 | 120 | |
| Zendesk Community zendesk.com | 2% | 14 | 140 | 2 | 5,365,445 | $16,181 | 63 | |
| Disciple disciple.community | 2% | 4 | ||||||
| Higher Logic Vanilla higherlogic.com | 2% | 119 | 110 | 0 | 12,921 | $10,173 | 23 | 4 |
| Mighty Networks mightynetworks.com | 0% | 68 | 12,100 | 255 | 53,793 | 2 |
Google's top ten for the two searches hold 16 sites; 5 of them are among the sites the models cited here (circle.so, gartner.com, higherlogic.com, reddit.com, youtube.com). The first result for “best customer community platform” is uscreen.tv.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best customer community platform for a small B2B company?”Paraphrase“Which online community software for customers would you recommend to a small business that sells to other businesses?”Comparative“What are the top customer community platforms for a small team and how do they differ?”Budget-constrained“What is the best customer community platform for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a customer community platform. What should we look at?”Negative“Which customer community platforms should a small business avoid or be cautious about?”
Claude Haiku 4.5Discord, Slack Communitiesagainst: LinkedIn Groups, ZappiSlackChangedBettermodeagainst: Salesforce Experience CloudBettermodeagainst: Discipleno first choiceagainst: Disciple, Discord, Facebook Groups, Gainsight Customer Communities, Hivebrite, Reddit, Slack, Telegram
One alternative
Tribe.soTwo alternatives
Discord, Mighty NetworksNine alternatives
Circle, Disco, Gainsight Customer Communities, Higher Logic Vanilla, Influitive, Kajabi Communities, Skool, Swarm, Zendesk CommunityTwo alternatives
Circle, Facebook GroupsGPT-5.4 miniCircleagainst: Gainsight Customer CommunitiesCircleHeldagainst: Higher Logic Vanilla, Khoros CommunitiesCircleagainst: Khoros CommunitiesDiscourseagainst: Bettermodeno first choiceagainst: BuddyBoss, Higher Logic Vanilla, Khoros Communities, Salesforce Experience Cloud, Sitejabber Business Suite
One alternative
Higher Logic VanillaTwo alternatives
Bettermode, DiscourseOne alternative
ZendeskTwo alternatives
Circle, Website ToolboxGemini 3.5 FlashBettermodeagainst: Gainsight Customer Communities, Higher Logic, Skool, SlackBettermodeHeldagainst: Discord, Gainsight Customer Communities, Higher Logic, Khoros Communities, Salesforce Experience Cloud, SlackBettermodeDiscourseagainst: Circle, SlackCircle, Discourseagainst: Gainsight Customer Communities, Higher Logic, Khoros Communities, Salesforce Experience Cloud, Slack or Discordagainst: BuddyBoss, Discord, Facebook Groups, Gainsight Customer Communities, Khoros Communities, Mighty Networks, Salesforce Experience Cloud, Self-Hosted Discourse, Skool, Slack
Two alternatives
Circle, DiscourseThree alternatives
Canny.io, Circle, DiscourseFive alternatives
Circle, Discourse, Heartbeat, Mighty Networks, SwarmFour alternatives
Discord, Flarum, Heartbeat.chat, SkoolTwo alternatives
Bettermode, Mighty NetworksPerplexity SonarBettermodeagainst: Higher Logic VanillaBettermodeHeldBettermodeCircle, Discourseagainst: Bettermode, Discord, Facebook Groupsno first choiceagainst: Gainsight Customer Communities, Higher Logic, Hivebrite, Khoros Communities, Salesforce Experience Cloud, Sprinklr
Two alternatives
Circle, DiscourseThree alternatives
Discourse, Higher Logic Vanilla, LoftOSFour alternatives
Circle, Discourse, Gainsight Customer Communities, Zendesk CommunityGrok 4.20Circle, Discourseagainst: Discord, Gainsight Customer Communities, Hivebrite, Khoros Communities, SlackDiscourseChangedagainst: Bettermode, Higher Logic VanillaCircle, Discourseagainst: Gainsight Customer Communities, Khoros CommunitiesDiscord, Discourseagainst: Bettermode, Circle, Mighty NetworksDiscourseagainst: Gainsight Customer Communities, Khoros Communitiesagainst: Angi, Bevy, Circle, Disco, Discord, Discourse, Facebook Groups, Gainsight Customer Communities, Higher Logic, Hivebrite, Kajabi, Khoros Communities, Mighty Networks, Nextdoor, Reddit, Slack, Thumbtack, Yelp, phpBB
One alternative
BettermodeOne alternative
CircleFour alternatives
Bettermode, Mighty Networks, Skool, Zendesk CommunityTwo alternatives
Facebook Groups, FlarumThree alternatives
Bettermode, Circle, Zendesk CommunityMistral SmallBettermodeagainst: DiscordCircleChangedagainst: Higher Logic VanillaCircleDiscord, Facebook GroupsCircleagainst: Axero, Discord, Higher Logic Vanilla, Lounjee, Zapnito, vBulletin Cloud
Two alternatives
Circle, JatraFour alternatives
Bettermode, Discourse, Mighty Networks, TribeFour alternatives
Bettermode, Disciple, Discourse, Mighty NetworksFive alternatives
Circle, Discourse, GroupApp, Mighty Networks, TelegramFour alternatives
Bettermode, Discourse, Mighty Networks, SkoolDeepSeek V4 FlashDiscourseagainst: BettermodeCircleChangedCircle, Discourseagainst: Bettermode, Discord, SlackBettermodeagainst: Circle, Gainsight Customer Communities, Higher Logic Vanilla, Mighty NetworksBettermode, Circle, Discipleagainst: Bettermode, Higher Logic Thrive, Higher Logic Vanilla, Khoros Communities, Mighty Networks
Three alternatives
Circle, Featurebase, JatraThree alternatives
Bettermode, Discourse, Mighty NetworksOne alternative
Mighty NetworksFive alternatives
Discord, Discourse, Facebook Groups, GroupApp, SkoolOne alternative
Zendesk CommunityLlama 4 MaverickHigher Logic VanillaBettermodeChangedGainsight Customer CommunitiesCircleno first choicenothing named
One alternative
CircleThree alternatives
Circle, Mighty Networks, SkoolFour alternatives
Bettermode, Influitive, Salesforce Experience Cloud, Zendesk CommunityThree alternatives
Bettermode, Discourse Basic hosted, Zoho DeskQwen 3.7 FlashBettermodeagainst: Microsoft TeamsCircleChangedagainst: SlackCircleagainst: DiscordBettermodeagainst: CircleBettermode, Circleagainst: Aurora, Circle, Cisco Community, Discourse, Facebook Groups, Highrise, Hivebrite, Kajabi Communities, LinkedIn Groups, Mendix, SMF, Shopify Forums, Slack, WooBoard/WooCommerce plugins, phpBB
Three alternatives
Circle, Mighty Networks, SlackTwo alternatives
Discourse, HubSpot CommunityThree alternatives
Bettermode, Discourse, Mighty NetworksThree alternatives
Discord, Facebook Groups, Mighty NetworksFour alternatives
Discourse, Mighty Networks, Salesforce Experience Cloud, Zendesk CommunityKimi K2Circle, Discourseagainst: Gainsight Customer Communities, Khoros CommunitiesCircleChangedCircle, DiscordBettermodeagainst: CircleBettermode, Circleagainst: Khoros Communities, Salesforce Experience Cloudagainst: Circle, Discord, Facebook Groups, Gainsight Customer Communities, Gather, Higher Logic Vanilla, Hivebrite, Influitive, Khoros Communities, Mighty Networks, Salesforce Experience Cloud, Zendesk Community
One alternative
BettermodeThree alternatives
Bettermode, Discourse, Mighty NetworksThree alternatives
Bettermode, Discourse, SlackThree alternatives
Discord, Discourse, Facebook GroupsThree alternatives
Discourse, HubSpot Service Hub, Zendesk CommunityGLM 4.7 FlashXZendesk Communityagainst: Discord, Higher Logic Vanilla, Khoros CommunitiesBettermodeChangedagainst: Influitive, ZapnitoCircle, Mighty Networksagainst: BettermodeDiscord, Facebook Groupsno first choiceagainst: Facebook Groups, Gainsight Customer Communities, LinkedIn Groups, Reddit Communities, Salesforce Experience Cloud, Twitter Spaces
Three alternatives
Gainsight Customer Communities, Influitive, Salesforce Experience CloudTwo alternatives
Circle, Mighty NetworksThree alternatives
Discord, Discourse, SlackTwo alternatives
Skool, SlackMiniMax M2.5CircleBettermodeChangedagainst: Higher Logic VanillaDiscord, SkoolCircle, Discordno first choicenothing named
Three alternatives
Bettermode, Discourse, SkoolThree alternatives
Circle, Heartbeat, Mighty NetworksThree alternatives
Discourse, Mighty Networks, SlackBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 02:57 | no | 0 | 5 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:16 | yes | 3 | 6 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 03:37 | yes | 17 | 23 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-09-14 23:05 | yes | 20 | 5 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 02:28 | yes | 0 | 9 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 00:34 | yes | 0 | 7 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 02:04 | yes | 0 | 15 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:27 | yes | 0 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 01:13 | yes | 0 | 43 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 04:32 | yes | 0 | 25 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 01:26 | yes | 0 | 27 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 00:14 | yes | 0 | 17 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:24 | no | 0 | 4 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-14 23:10 | yes | 4 | 5 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 02:03 | yes | 9 | 21 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-09-15 02:20 | yes | 20 | 5 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 01:07 | yes | 0 | 7 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 00:17 | yes | 0 | 6 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 00:35 | yes | 0 | 40 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-14 23:14 | yes | 0 | 1 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 01:56 | no | 0 | 38 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 00:36 | yes | 0 | 27 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 00:07 | yes | 0 | 87 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 01:44 | yes | 0 | 13 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-14 23:10 | yes | 8 | 8 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 03:23 | yes | 3 | 5 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 02:51 | yes | 21 | 29 s |
| Comparative | Perplexity Sonar | sonar | 2026-09-15 01:49 | yes | 20 | 10 s |
| Comparative | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-14 23:18 | yes | 0 | 8 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 00:23 | yes | 0 | 8 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-14 23:15 | yes | 0 | 31 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-14 22:53 | yes | 0 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 00:34 | yes | 0 | 38 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 01:01 | yes | 0 | 43 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 05:01 | yes | 0 | 38 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 01:43 | yes | 0 | 18 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 02:39 | yes | 9 | 7 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 02:04 | yes | 4 | 4 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 01:04 | yes | 32 | 33 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-09-15 00:20 | yes | 20 | 17 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 02:06 | yes | 0 | 7 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 22:55 | yes | 0 | 8 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 04:44 | yes | 0 | 17 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 00:52 | yes | 0 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 04:15 | yes | 0 | 47 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 04:05 | yes | 0 | 31 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 03:20 | yes | 0 | 34 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:46 | no | 0 | 8 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:40 | no | 0 | 7 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 00:44 | no | 0 | 6 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:45 | yes | 12 | 22 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-09-14 23:58 | yes | 17 | 8 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 03:53 | yes | 0 | 8 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 02:16 | yes | 0 | 10 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 02:56 | yes | 0 | 16 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-14 23:18 | yes | 0 | 2 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 01:40 | yes | 0 | 28 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-14 23:01 | yes | 0 | 43 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 03:07 | yes | 0 | 105 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-14 22:52 | no | 0 | 8 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 01:39 | yes | 27 | 12 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 01:07 | yes | 5 | 5 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:26 | yes | 16 | 23 s |
| Negative framing | Perplexity Sonar | sonar | 2026-09-15 00:22 | yes | 20 | 5 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 02:53 | yes | 0 | 9 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 23:57 | yes | 0 | 10 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 03:02 | yes | 0 | 21 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:20 | yes | 0 | 1 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 00:44 | yes | 0 | 73 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-14 23:06 | yes | 0 | 50 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 00:02 | yes | 0 | 40 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-14 23:16 | yes | 0 | 15 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
ShowHide
Category-scoped readings
Gainsight read as Gainsight Customer Communities
Gainsight CC read as Gainsight Customer Communities
Gainsight Communities read as Gainsight Customer Communities
Gainsight Community read as Gainsight Customer Communities
Khoros read as Khoros Communities
Salesforce read as Salesforce Experience Cloud
Salesforce Community Cloud read as Salesforce Experience Cloud
Unresolved, counted raw
Aurora (IgniteTech)
Canny.io
Cisco Community
Discourse Basic hosted
Discourse Cloud
Drry
Forumbee
HubSpot Community
Lounjee
MS Teams
Mendix
SMF
Shopify Forums
Sitejabber Business Suite
Slack or Discord
Tribe.so
Tribes
Twitter Spaces
Website Toolbox
WooBoard/WooCommerce plugins
Discontinued, still offered
No shut-down product was recommended here.