5 categories · RankedSlack
Slack is a work platform for team messaging and collaboration, used by teams for internal communication and connected to about 2,600 integrations · slack.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Intercom is first at 35%.
Intercom is first at 38%. 1 of 14 models made it the first choice when asked directly.
Pendo is first at 24%.
Why models recommend it
“Slack - Best Overall Choice”GLM 4.7 FlashX · Direct question · first choice
“start with a lightweight pilot using Slack or Teams and a shared folder of optional, pre-approved posts”GPT-6 Luna · Budget-constrained question · alternative
“Slack's free tier allows basic community functionality with limited message history”Claude Haiku 4.5 · Budget-constrained question · alternative
“For Real-Time Engagement & Support: Discord or Slack”Qwen 3.7 Flash · Budget-constrained question · alternative
What gives them pause
“Slack / Microsoft Teams / Discord: "Chat as Documentation." ... Chat platforms are communication tools, not knowledge repositories.”Gemini 3.5 Flash · Negative question · warning
“A platform like Discord or Slack is great for chatting, but terrible for searching historical knowledge.”Qwen 3.7 Flash · Scale-constrained question · warning
“Message history limits, no SEO value, poor searchability for knowledge base, member lock-in issues”Kimi K2 · Negative question · warning
“not recommended for main communications due to its limitations in supporting UGC”Llama 4 Maverick · Negative question · warning
Also on the shortlist
The products named in the same answers as Slack, over the 101 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 55 | 1 | View → | |
| 41 | 14 | View → | |
| 39 | 0 | View → | |
| 34 | 7 | View → | |
| 30 | 2 | View → | |
| 29 | 7 | View → | |
| 22 | 0 | View → | |
| 19 | 9 | View → | |
| 19 | 0 | View → | |
| 18 | 0 | View → |
What the models named instead of Slack →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Slack's own site, not checked by Gane.
- For
- teams
- Price stated
- Free $0USD free forever; Pro $8.75$4.38USD per user / month, when paying monthly, or $7.25 USD per user / month, when paying annually; Business+ $18$9USD per user / month, when paying monthly, or $15 USD per user / month, when paying annually; Enterprise+ $45USD per user / month, when paying annually
- Starting price
- $0USD
- Free plan or trial
- free forever
- Integrations
- 2600
- Customers named
- Anthropic, Box, Notion, Rivian, Vercel, Anaplan, Rocket Companies, Snyk
- Headquarters
- San Francisco, United States
- Founded
- 2009
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 85 of the 101 answers that named Slack and are not a share of its labels.
Domains cited
146 of the 146 domain citations in answers naming Slack came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 2 | 0 | 3 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 2 | 2 |
| Perplexity Sonar | 0 | 0 | 0 | 2 | 2 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 2 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 2 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 1 | 2 |
| Kimi K2 | 0 | 0 | 2 | 1 | 3 |
| GLM 4.7 FlashX | 1 | 0 | 1 | 0 | 2 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 1 | 0 | 2 | 3 |
| Muse Glimmer 30B | 0 | 0 | 1 | 2 | 3 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 5,566 | undated | CRM | ||
| News or press | 1,271 | undated | CRM | ||
| Case study | 1,005 | undated | Ecommerce | ||
| Template or tool | 277 | undated | |||
| Conference or event | 182 | undated | |||
| Comparison | 165 | undated | |||
| Glossary or explainer | 84 | undated | Knowledge base | ||
| Webinar or virtual event | 18 | undated | |||
| Report or ebook | 8 | undated | |||
| Podcast or video | 6 | undated |
How it is countedHide how it is counted
Every page slack.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name CRM (28); 1 name its categories the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.