11 categories · RankedPendo
Pendo is a software experience platform that gives product, revenue, and IT teams product context for their apps and AI agents · pendo.io ↗
Strongest at enterprise, contested with CometChat. Ranked 113 of 117 for small business buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Intercom is first at 35%.
Intercom is first at 38%. 1 of 14 models made it the first choice when asked directly.
Ranked first, contested: CometChat has 11%.
Why models recommend it
“Pendo and Appcues tend to strike the best balance between features, ease of use, and cost-effectiveness”Claude Haiku 4.5 · Paraphrase question · first choice
“with Pendo being the only one pairing enterprise governance and security with product analytics”Claude Haiku 4.5 · Comparative question · first choice
“Start with OneSignal for your push notifications and Pendo for in-app guidance.”Qwen 3.7 Flash · Budget-constrained question · first choice
“Pendo or Userpilot for customer-facing in-app messaging (depending on budget)”GLM 4.7 FlashX · Direct question · first choice
What gives them pause
“Tools I'd Skip for Mid-Sized B2B: Pendo | Heavy enterprise focus; expensive; complex for mid-market needs”Kimi K2 · Paraphrase question · warning
“Why you should avoid the "Enterprise" Giants ... Pendo ... often overkill for a mid-sized company”GLM 4.7 FlashX · Paraphrase question · warning
“Platforms with Significant Issues ... Pendo Major red flags: - Extremely expensive”GLM 4.7 FlashX · Negative question · warning
“Avoid enterprise-heavy tools like WalkMe or Pendo unless you qualify for discounts”Grok 4.20 · Budget-constrained question · warning
Also on the shortlist
The products named in the same answers as Pendo, over the 475 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 178 | 38 | View → | |
| 178 | 32 | Compare → | |
| 172 | 38 | Compare → | |
| 166 | 40 | View → | |
| 166 | 8 | Compare → | |
| 165 | 71 | View → | |
| 126 | 23 | View → | |
| 100 | 1 | View → | |
| 79 | 23 | Compare → | |
| 62 | 18 | Compare → |
What the models named instead of Pendo →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Pendo's own site, not checked by Gane.
- For
- product, revenue, and IT teams
- Price stated
- Free; Base; Core; Ultimate; Add Pendo AI to any Pendo plan
- Free plan or trial
- Start for free
- Integrations
- 85
- Certifications
- GDPR, SOC 2 Type II, PCI DSS, HIPAA
- Customers named
- Nelnet, CallRail, Procare, ClearCo, ADP, Pushpay, Datasite, Cohley
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 409 of the 475 answers that named Pendo and are not a share of its labels.
Domains cited
886 of the 991 domain citations in answers naming Pendo came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 2 | 6 | 4 | 2 | 14 |
| GPT-5.4 mini | 1 | 9 | 1 | 0 | 11 |
| Gemini 3.5 Flash | 1 | 10 | 2 | 2 | 15 |
| Perplexity Sonar | 0 | 8 | 2 | 2 | 12 |
| Grok 4.20 | 0 | 11 | 3 | 6 | 20 |
| Mistral Small | 0 | 1 | 7 | 1 | 9 |
| DeepSeek V4 Flash | 0 | 5 | 4 | 6 | 15 |
| Llama 4 Maverick | 0 | 1 | 4 | 0 | 5 |
| Qwen 3.7 Flash | 1 | 7 | 1 | 4 | 13 |
| Kimi K2 | 0 | 4 | 3 | 6 | 13 |
| GLM 4.7 FlashX | 1 | 4 | 2 | 3 | 10 |
| MiniMax M2.5 | 1 | 5 | 2 | 1 | 9 |
| GPT-6 Luna | 2 | 10 | 0 | 1 | 13 |
| Muse Glimmer 30B | 0 | 6 | 6 | 3 | 15 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 297 | undated | |||
| Podcast or video | 212 | undated | |||
| Case study | 194 | undated | |||
| News or press | 157 | undated | |||
| Glossary or explainer | 70 | undated | |||
| Conference or event | 62 | undated | |||
| Comparison | 23 | 0 | 2026-04-15 | ||
| Webinar or virtual event | 10 | undated | |||
| Template or tool | 6 | undated | |||
| Report or ebook | 5 | undated |
Most recent
- 2026-04-15Buy vs build churn models comparison
How it is countedHide how it is counted
Every page pendo.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.