Userpilot vs Pendo
Six of fourteen models named Userpilot first on the direct prompt; one named Pendo. Both were named by all fourteen models and Userpilot carries 46 labels and Pendo 66, so the shares are not directly comparable.
Named in eight categories this edition.
Named in eleven categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the digital adoption and onboarding page.
By framing
UserpilotFirst choices, of fourteen modelsPendo
Across every category in the November 2026 Edition, Userpilot and Pendo were named in the same answer 178 times, of the 265 answers naming Userpilot and the 475 naming Pendo. In those answers Pendo took the first choice seventeen times and Userpilot thirty-two.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | | | |
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | | | |
| Grok 4.20 | | | | | | |
| Mistral Small | | |||||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | | | | ||
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | |||
| MiniMax M2.5 | | | | | | |
| GPT-6 Luna | | | | | | |
| Muse Glimmer 30B | | | | | |
Userpilot Pendo first choice named as an alternative argued againstblank: not namedEach cell is one answer, Userpilot on the left and Pendo on the right.The direct prompt
Userpilot first, Pendo an alternative
6 of 14 modelsPendo was named in the answer but not as the choice, or not at all.Pendo first, Userpilot not the choice
1 of 14 modelsUserpilot was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
5 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
2 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Userpilot11%#3 of 12Pendo2%#10 of 12Userpilot39%#1 of 11Pendo7%#4 of 11Pendo12%#3 of 11Userpilot2%#7 of 11What the models said about Userpilot
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of five in this category shown.
“criticized in Reddit/UX discussions for overemphasizing metrics/tracking ... Can feel analytics-heavy rather than guidance-focused” Grok 4.20 · negative prompt · soft negative
“though Userpilot starts at $299/mo, which might be too high for "limited"” DeepSeek V4 Flash · budget prompt · soft negative
“Userpilot is the top recommendation due to its balance of ease of use, customization, and scalability” Mistral Small · paraphrase prompt · first choice
“For most mid-market B2B SaaS companies, Userpilot is the strongest all-around pick” DeepSeek V4 Flash · direct prompt · first choice
“Userpilot is arguably the strongest recommendation for a mid-sized B2B company today.” Qwen 3.7 Flash · paraphrase prompt · first choice
What the models said about Pendo
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Tools I'd Skip for Mid-Sized B2B: Pendo | Heavy enterprise focus; expensive; complex for mid-market needs” Kimi K2 · paraphrase prompt · hard negative
“Why you should avoid the "Enterprise" Giants ... Pendo ... often overkill for a mid-sized company” GLM 4.7 FlashX · paraphrase prompt · hard negative
“Platforms with Significant Issues ... Pendo Major red flags: - Extremely expensive” GLM 4.7 FlashX · negative prompt · hard negative
“with Pendo being the only one pairing enterprise governance and security with product analytics” Claude Haiku 4.5 · comparative prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.