Customer feedback and surveys for enterprise buyers
Asked as “customer feedback and survey platform”, and as “NPS and customer experience survey tool”, on behalf of an enterprise B2B company. 47 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
34%
Contested · CustomerGauge 26%
34Qualtrics CustomerXM26CustomerGauge15Medallia Experience Cloud26others
34% of first choices, contested.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Show the six products at 0%, ordered by negative rate
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not enterprise.
All twenty-eight head-to-head pages: the top eight products, each against each
Google Forms vs SurveySparrowGoogle Forms vs Qualtrics CustomerXMGoogle Forms vs AskNicelyGoogle Forms vs TallyCustomerGauge vs RetentlyCustomerGauge vs SurvicateCustomerGauge vs SurveySparrowCustomerGauge vs Qualtrics CustomerXMCustomerGauge vs AskNicelyCustomerGauge vs TallyRetently vs SurvicateRetently vs SurveySparrowRetently vs Qualtrics CustomerXMRetently vs AskNicelyRetently vs TallySurvicate vs SurveySparrowSurvicate vs Qualtrics CustomerXMSurvicate vs AskNicelySurvicate vs TallySurveySparrow vs Qualtrics CustomerXMSurveySparrow vs AskNicelySurveySparrow vs TallyQualtrics CustomerXM vs AskNicelyQualtrics CustomerXM vs TallyAskNicely vs Tally
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative50%
Key
01Qualtrics CustomerXM34%
Qualtrics CustomerXM34%02CustomerGauge26%
CustomerGauge26%03Medallia Experience Cloud15%
Medallia Experience Cloud15%04SurveyMonkey6%
SurveyMonkey6%05InMoment0%
InMoment0%06Alchemer0%
Alchemer0%07Perspective AI0%
Perspective AI0%08Chattermill0%
Chattermill0%09Zonka Feedback0%
Zonka Feedback0%10Typeform0%
Typeform0%What they warned about
Four of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Perplexity Sonar, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
SurveyMonkey34%
14 of 41 labels negative · 10 of 12 models · 5 hard negative
“The main platforms to avoid or use only with caution are: - SurveyMonkey — ... not specializing in CX or UX research and as lacking analysis and recruitment” Perplexity Sonar, negative prompt
Medallia Experience Cloud21%
12 of 58 labels negative · 7 of 12 models · 3 hard negative
“Why Avoid: Financial instability and potential ownership changes could disrupt enterprise deployments” GLM 4.7 FlashX, negative prompt
Typeform53%
8 of 15 labels negative · 6 of 12 models · 6 hard negative
“e.g., Google Forms, basic Jotform, standard Typeform ... represent a major risk if deployed as enterprise customer feedback solutions” Gemini 3.5 Flash, negative prompt
Qualtrics CustomerXM13%
8 of 61 labels negative · 6 of 12 models · 1 hard negative
“Why NOT the Big Enterprise Players (Qualtrics, Medallia)?” MiniMax M2.5, budget prompt
What they cite
Four of the twelve models returned a source list in this edition: four return the pages they cited.
Sites the answers cite
23 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 326 links across 142 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.
vendor site · Zonka Feedback11 answers · 18 citations · 3 models
vendor site · CustomerGauge7 answers · 15 citations · 3 models
7 answers · 13 citations · 3 models
vendor site · Enterpret7 answers · 12 citations · 3 models
vendor site · SurveyMonkey6 answers · 8 citations · 3 models
vendor site · Alchemer5 answers · 6 citations · 2 models
vendor site · Guideflow5 answers · 6 citations · 3 models
4 answers · 5 citations · 3 models
vendor site · Chattermill4 answers · 4 citations · 3 models
vendor site · Great Question4 answers · 4 citations · 1 model
vendor site · Helply4 answers · 4 citations · 2 models
vendor site · Medallia4 answers · 4 citations · 1 model
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
5 answers · 2 models
4 answers · 3 models
4 answers · 2 models
4 answers · 2 models
4 answers · 2 models
4 answers · 2 models
4 answers · 1 model
4 answers · 2 models
3 answers · 2 models
3 answers · 3 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best customer feedback and survey platform”, “customer feedback and survey platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Qualtrics CustomerXM qualtrics.com | 34% | 176 | 20 | 0 | 1,028,410 | $21 | 66 | |
| CustomerGauge customergauge.com | 26% | 99 | 210 | 0 | 22,116 | $254 | 17 | |
| Medallia Experience Cloud medallia.com | 15% | 116 | 70 | 0 | 187,636 | 11 | ||
| SurveyMonkey surveymonkey.com | 6% | 214 | 165,000 | 2,023 | 1,683,535 | $500 | 106 | 2 |
| Pollfish pollfish.com | 4% | 20 | ||||||
| ProductLift productlift.dev | 4% | 20 | ||||||
| AskNicely asknicely.com | 2% | 27 | 1,300 | 4 | 3,070 | 5 | ||
| ProProfs Survey Maker proprofssurvey.com | 2% | 6 | ||||||
| QuestionPro questionpro.com | 2% | 24 | 4,400 | 80 | 936,799 | 3 | ||
| ProductBridge | 2% |
Google's top ten for the two searches hold 15 sites; 2 of them are among the sites the models cited here (surveymonkey.com, zonkafeedback.com). The first result for “best customer feedback and survey platform” is surveysparrow.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best customer feedback and survey platform for an enterprise B2B company?”Paraphrase“Which NPS and customer experience survey tool would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade customer feedback and survey platforms and how do they differ?”Budget-constrained“What is the best customer feedback and survey platform for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a customer feedback and survey platform. What should we look at?”Negative“Which customer feedback and survey platforms should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5CustomerGaugeMedallia Experience Cloud, Qualtrics CustomerXMChangedMedallia Experience Cloud, Qualtrics CustomerXMPollfishno first choiceagainst: SurveyMonkey
One alternative
Perspective AITwo alternatives
CustomerGauge, InMomentTwo alternatives
Alchemer, InMomentOne alternative
SurveyMonkeyGPT-5.4 miniQualtrics CustomerXMMedallia Experience CloudChangedQualtrics CustomerXMSurveyMonkeyagainst: Qualtrics CustomerXMno first choiceagainst: Trustpilot
Three alternatives
Alchemer, Medallia Experience Cloud, SurveyMonkeyOne alternative
Qualtrics CustomerXMTwo alternatives
Medallia Experience Cloud, SurveyMonkeyOne alternative
Medallia Experience CloudGemini 3.5 FlashCustomerGaugeagainst: Delighted, SurveyMonkey, TypeformCustomerGaugeHeldagainst: SurveyMonkey, TypeformMedallia Experience Cloud, Qualtrics CustomerXMQuestionProagainst: Medallia Experience Cloud, Qualtrics CustomerXMQualtrics CustomerXMagainst: Alchemer, Google Forms, HubSpot Service Hub, Jotform, Mailchimp Surveys, Medallia Experience Cloud, Qualtrics CustomerXM, Salesforce Surveys, SurveyMonkey, Typeform
Four alternatives
Enterpret, Perspective AI, Qualtrics CustomerXM, UserVoiceFour alternatives
Gainsight, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyVistaFour alternatives
Alchemer, Sprinklr, SurveyMonkey, VerintThree alternatives
Jotform, Sogolytics, SurvicateFour alternatives
Alchemer, Medallia Experience Cloud, Sogolytics, SurveyMonkeyPerplexity SonarQualtrics CustomerXMCustomerGauge, Qualtrics CustomerXMChangedQualtrics CustomerXMProductLiftno first choiceagainst: Delighted, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Typeform
Five alternatives
Chattermill, CustomerGauge, Enterpret, Medallia Experience Cloud, Perspective AIOne alternative
Medallia Experience CloudSeven alternatives
AskNicely, Chattermill, Great Question, InMoment, Medallia Experience Cloud, UserVoice, Zonka FeedbackOne alternative
Qualtrics CustomerXMGrok 4.20Qualtrics CustomerXMQualtrics CustomerXMHeldMedallia Experience Cloud, Qualtrics CustomerXMMedallia Experience Cloudagainst: Alchemer, QuestionPro, SurveyMonkeyQualtrics CustomerXMagainst: BlockSurvey, Google Forms, Jotform, Microsoft Forms, SurveyMonkey, SurveySparrow, Typeform
Two alternatives
CustomerGauge, Medallia Experience CloudTwo alternatives
CustomerGauge, Medallia Experience CloudSix alternatives
Alchemer, Forsta, InMoment, Sogolytics, SurveyMonkey, Zonka FeedbackOne alternative
Qualtrics CustomerXMFour alternatives
Alchemer, Enterpret, Medallia Experience Cloud, SogolyticsMistral SmallCustomerGaugeCustomerGaugeHeldMedallia Experience Cloud, Qualtrics CustomerXMWellness Pulseagainst: Medallia Experience Cloud, SurveyMonkey CXno first choiceagainst: SurveyMonkey, Typeform
Five alternatives
GetFeedback, Medallia Experience Cloud, Pendo, Productboard, Qualtrics CustomerXMThree alternatives
Medallia Experience Cloud, Qualtrics CustomerXM, Zonka FeedbackFive alternatives
Alchemer, CustomerGauge, InMoment, NICE Satmetrix, Verint Experience ManagementThree alternatives
Nolt, ProProfs Survey Maker, Qualtrics CustomerXMDeepSeek V4 FlashQualtrics CustomerXMCustomerGaugeChangedagainst: Medallia Experience CloudQualtrics CustomerXMagainst: Medallia Experience CloudAskNicely, Pollfishagainst: Medallia Experience Cloud, QuestionProno first choiceagainst: Canny, Delighted, GetFeedback Direct, Google Forms, Medallia Experience Cloud, Pendo, SurveyMonkey, Typeform
Three alternatives
CustomerGauge, Medallia Experience Cloud, SurveyMonkeyOne alternative
Qualtrics CustomerXMFour alternatives
Forsta, QuestionPro, SurveyMonkey, Zonka FeedbackTwo alternatives
Alchemer, Qualtrics CustomerXMLlama 4 MaverickQualtrics CustomerXMCustomerGaugeChangedno first choiceSurveyMonkeyQualtrics CustomerXMnothing named
Three alternatives
Medallia Experience Cloud, Pendo, UserVoiceFour alternatives
Google Forms, Pollfish, Qualtrics CustomerXM, TypeformThree alternatives
Alchemer, SurveyLab, UserbackQwen 3.7 FlashMedallia Experience Cloud, Qualtrics CustomerXMQualtrics CustomerXMChangedno first choiceagainst: Zonka FeedbackProductBridge, ProductLiftagainst: Cannyno first choiceagainst: SurveyMonkey
Four alternatives
Pendo, Perspective AI, Sprig, UserVoiceTwo alternatives
InMoment, Medallia Experience CloudSeven alternatives
Alchemer, Chattermill, Enterpret, Medallia Experience Cloud, Qualtrics CustomerXM, Sprig, SurveyMonkeySix alternatives
Medallia Experience Cloud, Nolt, Qualtrics CustomerXM, SurveyMonkey Team Advantage, Typeform, UpvotyKimi K2CustomerGaugeCustomerGaugeHeldQualtrics CustomerXMagainst: Delighted, GetFeedback DirectMedallia Experience CloudMedallia Experience Cloud, Qualtrics CustomerXMagainst: Alchemer, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey
Three alternatives
Gainsight, Medallia Experience Cloud, Qualtrics CustomerXMThree alternatives
InMoment, Medallia Experience Cloud, Qualtrics CustomerXMSix alternatives
AskNicely, InMoment, Medallia Experience Cloud, Sprig, SurveyMonkey, Zonka FeedbackFour alternatives
Alchemer, Checkbox Survey, People Element, Qualtrics CustomerXMTwo alternatives
Alchemer, SurveyMonkeyGLM 4.7 FlashXCustomerGaugeQualtrics CustomerXMChangedagainst: SurveyMonkeyMedallia Experience Cloud, Qualtrics CustomerXMSurveyMonkeyagainst: Medallia Experience Cloud, Qualtrics CustomerXMno first choiceagainst: Canny, Chattermill, Delighted, Jotform, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Typeform
Three alternatives
Chattermill, Medallia Experience Cloud, Qualtrics CustomerXMOne alternative
Medallia Experience CloudFour alternatives
Alchemer, Forsta, Sprig, SurveyMonkeyOne alternative
Zoho SurveyMiniMax M2.5Medallia Experience Cloud, Qualtrics CustomerXMCustomerGaugeChangedQualtrics CustomerXMProProfs Survey Makeragainst: Alchemer, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkeyno first choiceagainst: Drift, NGSurvey Enterprise 3.6.4, Salesloft, TinyPulse
Three alternatives
Chattermill, Pendo, Perspective AITwo alternatives
Medallia Experience Cloud, Qualtrics CustomerXMFive alternatives
Alchemer, Medallia Experience Cloud, QuestionPro, Rival Technologies, SurveyMonkeyBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:14 | yes | 10 | 10 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:34 | yes | 4 | 5 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 02:29 | yes | 19 | 29 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-09-15 01:21 | yes | 20 | 6 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 00:42 | yes | 0 | 11 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 00:39 | yes | 0 | 10 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 02:04 | yes | 0 | 10 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 01:12 | yes | 0 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 04:29 | yes | 0 | 38 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-14 22:54 | yes | 0 | 36 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-14 23:46 | yes | 0 | 39 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 02:53 | yes | 0 | 9 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 05:01 | yes | 7 | 13 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 01:55 | yes | 2 | 5 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 01:47 | yes | 12 | 28 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-09-15 01:35 | yes | 20 | 8 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 05:03 | yes | 0 | 7 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 22:59 | yes | 0 | 6 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 00:20 | yes | 0 | 41 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-14 23:48 | yes | 0 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 03:56 | yes | 0 | 29 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 04:50 | yes | 0 | 39 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 04:59 | yes | 0 | 35 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 00:40 | yes | 0 | 18 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 01:44 | yes | 16 | 10 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 00:06 | yes | 3 | 9 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 02:48 | yes | 23 | 26 s |
| Comparative | Perplexity Sonar | sonar | 2026-09-15 00:19 | yes | 20 | 12 s |
| Comparative | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 02:45 | yes | 0 | 6 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 23:53 | yes | 0 | 11 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-14 22:58 | yes | 0 | 48 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-14 23:07 | yes | 0 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 01:46 | yes | 0 | 35 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 04:08 | yes | 0 | 39 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 05:00 | yes | 0 | 28 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:24 | yes | 0 | 22 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 02:32 | yes | 17 | 10 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-14 23:33 | yes | 3 | 4 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 04:31 | yes | 23 | 27 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-09-15 04:12 | yes | 20 | 7 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 03:02 | yes | 0 | 10 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 02:43 | yes | 0 | 9 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-14 23:54 | yes | 0 | 50 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 03:08 | yes | 0 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 03:05 | yes | 0 | 43 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 02:40 | yes | 0 | 78 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 00:08 | yes | 0 | 24 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 02:45 | yes | 0 | 76 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 03:54 | no | 0 | 6 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 02:50 | yes | 3 | 8 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:19 | yes | 13 | 23 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-09-15 01:21 | yes | 20 | 6 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 01:57 | yes | 0 | 11 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 01:48 | no | 0 | 9 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 00:07 | yes | 0 | 56 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:46 | yes | 0 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 03:21 | no | 0 | 40 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 00:43 | yes | 0 | 45 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 04:22 | yes | 0 | 51 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:40 | yes | 0 | 17 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:28 | yes | 25 | 12 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 00:13 | yes | 3 | 7 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:52 | yes | 23 | 37 s |
| Negative framing | Perplexity Sonar | sonar | 2026-09-15 04:38 | yes | 20 | 7 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 04:37 | yes | 0 | 8 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 23:04 | yes | 0 | 12 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 02:24 | yes | 0 | 59 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 03:44 | yes | 0 | 1 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 02:35 | yes | 0 | 65 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 03:57 | yes | 0 | 50 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 03:09 | yes | 0 | 163 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:42 | yes | 0 | 40 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
ShowHide
Category-scoped readings
HubSpot Service Hub feedback read as HubSpot Service Hub
Medallia read as Medallia Experience Cloud
Medallia (Experience Cloud) read as Medallia Experience Cloud
Qualtrics read as Qualtrics CustomerXM
Qualtrics (CustomerXM) read as Qualtrics CustomerXM
Qualtrics (XM Platform) read as Qualtrics CustomerXM
Qualtrics XM read as Qualtrics CustomerXM
Qualtrics XM Platform read as Qualtrics CustomerXM
Qualtrics XM Suite read as Qualtrics CustomerXM
Unresolved, counted raw
Checkbox Survey
Confirmit
Koji
Mailchimp Surveys
NGSurvey Enterprise 3.6.4
People Element
ProductBridge
QuestionPro Team Edition
Rival Technologies
Salesforce Surveys
SurveyLab
SurveyMonkey CX
SurveyMonkey Team Advantage
SurveyVista
TinyPulse
Verint Experience Management
Wellness Pulse
Discontinued, still offered
No shut-down product was recommended here.