Customer intelligence and data science for enterprise buyers
Asked as “customer analytics and intelligence platform”, and as “customer journey analytics tool”, on behalf of an enterprise B2B company. 41 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
29%
Contested · Amplitude 7%
29Adobe Customer Journey Analytics07Amplitude07Gainsight CS56others
29% of first choices, contested.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Show the five products at 0%, ordered by negative rate
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not enterprise.
All twenty-eight head-to-head pages: the top eight products, each against each
Google Analytics 4 vs MixpanelGoogle Analytics 4 vs HightouchGoogle Analytics 4 vs FullstoryGoogle Analytics 4 vs mParticleSegment vs AmplitudeSegment vs PostHogSegment vs MixpanelSegment vs HightouchSegment vs FullstorySegment vs mParticleAmplitude vs PostHogAmplitude vs MixpanelAmplitude vs HightouchAmplitude vs FullstoryAmplitude vs mParticlePostHog vs MixpanelPostHog vs HightouchPostHog vs FullstoryPostHog vs mParticleMixpanel vs HightouchMixpanel vs FullstoryMixpanel vs mParticleHightouch vs FullstoryHightouch vs mParticleFullstory vs mParticle
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
12
13
14Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Adobe Customer Journey Analytics29%
Adobe Customer Journey Analytics29%02Amplitude7%
Amplitude7%03Salesforce Data Cloud7%
Salesforce Data Cloud7%04Gainsight CS7%
Gainsight CS7%05Microsoft Dynamics 365 Customer Insights5%
Microsoft Dynamics 365 Customer Insights5%06Adobe Real-Time CDP5%
Adobe Real-Time CDP5%07Medallia Experience Cloud5%
Medallia Experience Cloud5%08Mixpanel2%
Mixpanel2%09Tableau2%
Tableau2%10Qualtrics CustomerXM0%
Qualtrics CustomerXM0%11Hightouch0%
Hightouch0%12Heap0%
Heap0%13Segment0%
Segment0%14Tealium0%
Tealium0%What they warned about
Zero of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.20, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Segment34%
10 of 29 labels negative · 7 of 12 models · 3 hard negative
“⚠️ Avoid platforms with per-seat or per-MTU pricing (Amplitude, Mixpanel, Segment, Tableau, Domo) at your scale” DeepSeek V4 Flash, budget prompt
Mixpanel30%
11 of 37 labels negative · 6 of 12 models · 3 hard negative
“Avoid platforms with per-seat or per-MTU pricing (Amplitude, Mixpanel, Segment, Tableau, Domo)” DeepSeek V4 Flash, budget prompt
Adobe Real-Time CDP24%
6 of 25 labels negative · 6 of 12 models · 2 hard negative
“avoid or be cautious if you are not already in the Adobe ecosystem” Perplexity Sonar, negative prompt
Amplitude26%
10 of 38 labels negative · 5 of 12 models · 3 hard negative
“Avoid platforms with per-seat or per-MTU pricing (Amplitude, Mixpanel, Segment, Tableau, Domo)” DeepSeek V4 Flash, budget prompt
What they cite
Four of the twelve models returned a source list in this edition: four return the pages they cited.
Sites the answers cite
22 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 318 links across 167 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.
vendor site · Userpilot10 answers · 10 citations · 3 models
vendor site · Cometly8 answers · 13 citations · 3 models
vendor site · Mixpanel8 answers · 9 citations · 3 models
vendor site · Zendesk6 answers · 7 citations · 3 models
vendor site · AmplifAI6 answers · 6 citations · 3 models
vendor site · Gartner6 answers · 6 citations · 3 models
vendor site · Improvado5 answers · 10 citations · 2 models
5 answers · 6 citations · 2 models
vendor site · InsiderOne5 answers · 5 citations · 3 models
vendor site · Adobe4 answers · 8 citations · 3 models
vendor site · Amplitude4 answers · 7 citations · 3 models
4 answers · 7 citations · 2 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
6 answers · 3 models
6 answers · 2 models
5 answers · 2 models
5 answers · 2 models
4 answers · 3 models
4 answers · 3 models
3 answers · 2 models
3 answers · 1 model
3 answers · 1 model
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best customer analytics and intelligence platform”, “customer analytics and intelligence platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days |
|---|---|---|---|---|---|---|---|
| Adobe parent site Adobe Customer Journey Analytics 29%, Adobe Real-Time CDP 5%, Adobe Analytics 2% | 37% | 262 | 1,220,000 | 117,563 | |||
| Amplitude amplitude.com | 7% | 418 | 74,000 | 5,691 | 373,273 | $207 | 27 |
| Salesforce parent site Salesforce Data Cloud 7% | 7% | 354 | 550,000 | 60,632 | |||
| Gainsight CS gainsight.com | 7% | 73 | 59,569 | 58 | |||
| Microsoft parent site Microsoft Dynamics 365 Customer Insights 5% | 5% | 29 | 2,240,000 | 403,136 | |||
| Medallia Experience Cloud medallia.com | 5% | 116 | 70 | 0 | 187,636 | 11 | |
| 6sense 6sense.com | 5% | 618 | 49,500 | 316 | 108,788 | $1,209 | 120 |
| Mixpanel mixpanel.com | 2% | 467 | 12,100 | 458 | 20,284 | $458 | 11 |
| Demandbase demandbase.com | 2% | 581 | 5,400 | 211 | 42,531 | 34 | |
| Basedash basedash.com | 2% | 9 |
Google's top ten for the two searches hold 16 sites; 2 of them are among the sites the models cited here (cxtoday.com, zendesk.com). The first result for “best customer analytics and intelligence platform” is kayako.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best customer analytics and intelligence platform for an enterprise B2B company?”Paraphrase“Which customer journey analytics tool would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade customer analytics platforms and how do they differ?”Budget-constrained“What is the best customer analytics and intelligence platform for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a customer analytics and intelligence platform. What should we look at?”Negative“Which customer analytics platforms should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5no first choiceAdobe Customer Journey AnalyticsChangedno first choiceMedallia Experience Cloudno first choiceagainst: Qualtrics CustomerXM
Three alternatives
Amplitude, Salesforce Analytics Cloud, Salesforce Marketing CloudGPT-5.4 miniAdobe Customer Journey Analytics, Adobe Real-Time CDPAdobe Customer Journey AnalyticsChangedAmplitudeMixpanelno first choiceagainst: Mixpanel
Two alternatives
Mixpanel, SegmentThree alternatives
Contentsquare, Glassbox, PendoFour alternatives
Adobe Analytics, Databricks, Heap, MixpanelTwo alternatives
Amplitude, SegmentGemini 3.5 FlashGainsight CSAdobe Customer Journey AnalyticsChangedAmplitudeOptimizely Warehouse-Native Analyticsagainst: Amplitude, MixpanelAmplitudeagainst: Adobe Real-Time CDP, Amplitude, GA360, Google Analytics 4, Hotjar, Microsoft Clarity, Mixpanel, Oracle, SAP, Salesforce Marketing Cloud, Segment, Tealium, mParticle
Nine alternatives
Adobe Real-Time CDP, Amplitude, Clari Copilot, Gong, HockeyStack, Mixpanel, Planhat, Salesforce Data Cloud, VitallyThree alternatives
CSG Xponent, Gainsight CS, TheyDoSix alternatives
Adobe Analytics, Google Analytics 360, Hightouch, Medallia Experience Cloud, Mixpanel, Qualtrics CustomerXMTwo alternatives
GrowthBook, KubitEight alternatives
Contentsquare, Fullstory, Gainsight CS, Glassbox, Kubit, Mixpanel, NetSpring, TotangoPerplexity SonarSalesforce Data CloudAdobe Customer Journey AnalyticsChangedno first choiceWaitWellagainst: Amperity, Medallia Experience Cloud, Qualtrics CustomerXMno first choiceagainst: Adobe Real-Time CDP, Google Analytics 4, Heap, HubSpot Marketing Hub, Klaviyo, Segment
Two alternatives
Outreach, PlanhatFive alternatives
Contentsquare, Fullstory, Medallia Experience Cloud, Qualtrics CustomerXM, Quantum MetricTwo alternatives
Microsoft Dynamics 365 Customer Insights, Salesforce Data CloudGrok 4.20Salesforce Data CloudAdobe Customer Journey AnalyticsChangedagainst: Amplitude, Dreamdata, HockeyStack, MixpanelAmplitude, Salesforce Data Cloudagainst: SnowplowTableauagainst: Adobe Customer Journey Analytics, Amplitude, Medallia Experience Cloud, Mixpanel, Qualtrics CustomerXM, Salesforce Data Cloud, Zendeskno first choiceagainst: ActionIQ, Adobe Real-Time CDP, Amperity, Amplitude, BlueConic, Blueshift, Dun & Bradstreet, Klaviyo, Leadspace, Mixpanel, Oracle, Redpoint Global, SAP, Segment, Treasure Data, Zeotap, Zeta Global, mParticle
Three alternatives
Adobe Real-Time CDP, Microsoft Dynamics 365 Customer Insights, Oracle UnityOne alternative
Salesforce Marketing Cloud IntelligenceSix alternatives
Adobe Real-Time CDP, Amperity, Mixpanel, Qualtrics CustomerXM, Segment, TealiumOne alternative
Microsoft Dynamics 365 Customer InsightsSix alternatives
Amplitude, Mixpanel, Pendo, Qualtrics CustomerXM, Salesforce Data Cloud, SegmentMistral SmallAdobe Real-Time CDPAdobe Customer Journey Analytics, Medallia Experience CloudChangedSalesforce Customer 360Microsoft Dynamics 365 Customer Insightsagainst: Amplitude, Metabase, Mixpanel, Tableauno first choicenothing named
Six alternatives
6sense, ActionIQ, Amplitude, Leadspace, Planhat, Salesforce Data CloudTwo alternatives
Gainsight CS, Qualtrics CustomerXMSeven alternatives
Adobe Real-Time CDP, Amplitude, Medallia Experience Cloud, Microsoft Dynamics 365 Customer Insights, Mixpanel, Qualtrics CustomerXM, TableauThree alternatives
Basedash, DataBrain, StrategyDeepSeek V4 FlashSalesforce Data Cloudagainst: SegmentAdobe Customer Journey AnalyticsChangedagainst: Amplitude, Contentsquare, Mixpanel, Quantum MetricAmplitudePostHogagainst: Amplitude, Domo, Mixpanel, Segment, Tableauno first choiceagainst: Adobe Analytics, Adobe Real-Time CDP, Amplitude, BlueConic, Medallia Experience Cloud, Mixpanel, Qualtrics CustomerXM, Segment, Tealium, Treasure Data
Three alternatives
Adobe Real-Time CDP, Hightouch, Oracle UnityThree alternatives
6sense, Demandbase, SalesforceNine alternatives
Adobe Analytics, Adobe Real-Time CDP, Medallia Experience Cloud, Microsoft Dynamics 365 Customer Insights, Mixpanel, Qualtrics CustomerXM, SAS Customer Intelligence 360, Salesforce Data Cloud, SegmentThree alternatives
Gainsight CS, Qlik, Qualtrics CustomerXMLlama 4 MaverickGainsight CSAdobe Customer Journey AnalyticsChangedMixpanelno first choiceno first choiceagainst: Adobe Real-Time CDP, Hightouch, Klaviyo, Segment
Three alternatives
Bloomreach, Planhat, WoopraQwen 3.7 FlashChorus by ZoomInfo, Gainsight CS, GongAdobe AnalyticsChangedno first choiceDomoagainst: Microsoft Power BI, Tableauno first choiceagainst: Adjust, Adobe Analytics, AppsFlyer, Salesforce Data Cloud
Ten alternatives
6sense, Amplitude, Clari Copilot, Mixpanel, Planhat, Real-time CDP, Segment, Snowflake, Totango, dbtFour alternatives
Amplitude, Mixpanel, Salesforce Marketing Cloud, SegmentThree alternatives
Power BI Embedded, Qrvey, Reveal BIKimi K26sense, DemandbaseAdobe Customer Journey AnalyticsChangedAmplitudeMicrosoft Dynamics 365 Customer Insightsagainst: Amplitude, Mixpanel, Salesforce, Segment, TableauAmplitudeagainst: Pendoagainst: Adobe Experience Cloud, Amperity, Oracle Customer Intelligence, Qualtrics CustomerXM, Salesforce Marketing Cloud, Segment, Tealium, Treasure Data, Zeta Global, mParticle
Five alternatives
Adobe Real-Time CDP, Gainsight CS, Microsoft Dynamics 365 Customer Insights, Salesforce Customer 360, Salesforce Data CloudTwo alternatives
Oracle Unity, Salesforce Data Cloud JourneysSix alternatives
Adobe Real-Time CDP, Heap, Mixpanel, Salesforce Data Cloud, Segment, mParticleTwo alternatives
Adobe Customer Journey Analytics, Google Analytics 360Three alternatives
Mixpanel, Segment, TealiumGLM 4.7 FlashXAmplitudeAdobe Customer Journey AnalyticsChangedAmplitudeBasedashno first choiceagainst: Adobe Real-Time CDP, Amperity, BlueConic, Lytics, Optimove, RudderStack, Salesforce Data Cloud, Segment, Tealium, Treasure Data, Uniphore, WaitWell, mParticle
Five alternatives
Adobe Real-Time CDP, Gainsight CS, Mixpanel, Salesforce Data Cloud, TealiumThree alternatives
Genesys Cloud CX, Glassbox, Qualtrics Customer Journey AnalyticsEight alternatives
Contentsquare, Domo, Fullstory, Medallia Experience Cloud, Microsoft Power BI, Mixpanel, Qualtrics CustomerXM, TableauTwo alternatives
GoodData, Microsoft Dynamics 365 Customer InsightsMiniMax M2.56senseAdobe Customer Journey AnalyticsChangedMixpanel, Qualtrics CustomerXM, SegmentQlikagainst: Domo, Tableau, ThoughtSpotno first choicenothing named
Seven alternatives
Chattermill, Gainsight CS, Microsoft Dynamics 365 Customer Insights, Outreach, Qualtrics CustomerXM, Salesforce Einstein, ZoomInfoTwo alternatives
Dreamdata, Quantum MetricSix alternatives
Adobe Real-Time CDP, Amplitude, Fullstory, Medallia Experience Cloud, Salesforce Data Cloud, TableauFour alternatives
ActionIQ, Hightouch, Tealium, Treasure DataBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 02:16 | no | 0 | 4 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:42 | yes | 3 | 7 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:48 | yes | 20 | 23 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-09-15 01:38 | yes | 20 | 5 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 03:49 | yes | 0 | 11 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 23:18 | yes | 0 | 12 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 03:01 | yes | 0 | 34 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 02:33 | yes | 0 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 04:51 | yes | 0 | 33 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 01:45 | yes | 0 | 35 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 02:00 | yes | 0 | 79 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 00:40 | yes | 0 | 19 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 01:05 | yes | 6 | 6 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:21 | yes | 4 | 5 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 02:42 | yes | 21 | 30 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-09-15 01:13 | yes | 20 | 5 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-14 23:54 | yes | 0 | 5 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 04:54 | yes | 0 | 8 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 01:56 | yes | 0 | 23 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-14 23:17 | yes | 0 | 1 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 03:35 | no | 0 | 32 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-14 22:58 | yes | 0 | 28 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 04:46 | yes | 0 | 20 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 03:47 | yes | 0 | 16 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 00:31 | yes | 24 | 12 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 00:23 | yes | 6 | 9 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 04:58 | yes | 19 | 24 s |
| Comparative | Perplexity Sonar | sonar | 2026-09-15 01:38 | yes | 20 | 10 s |
| Comparative | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 04:20 | yes | 0 | 9 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 22:58 | yes | 0 | 9 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 00:09 | yes | 0 | 65 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 02:05 | yes | 0 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 03:42 | yes | 0 | 52 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 02:35 | yes | 0 | 44 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 03:13 | yes | 0 | 138 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:27 | yes | 0 | 16 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-14 23:11 | yes | 16 | 8 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 01:48 | yes | 3 | 6 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 00:35 | yes | 18 | 25 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-09-14 23:36 | yes | 20 | 6 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 00:31 | yes | 0 | 9 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 23:39 | yes | 0 | 8 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 04:16 | yes | 0 | 47 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:09 | yes | 0 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 00:30 | yes | 0 | 79 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 02:49 | yes | 0 | 35 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 05:07 | yes | 0 | 65 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:35 | yes | 0 | 74 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 02:42 | yes | 16 | 13 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-14 23:55 | yes | 0 | 10 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 02:04 | yes | 4 | 23 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-09-15 04:06 | yes | 18 | 8 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 01:24 | yes | 0 | 14 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 02:31 | no | 0 | 9 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 03:41 | yes | 0 | 32 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 02:10 | yes | 0 | 2 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-14 23:41 | no | 0 | 38 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 03:48 | yes | 0 | 55 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 00:34 | yes | 0 | 30 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-14 22:51 | yes | 0 | 14 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 03:06 | yes | 15 | 12 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-14 23:21 | yes | 4 | 6 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 04:26 | yes | 21 | 26 s |
| Negative framing | Perplexity Sonar | sonar | 2026-09-15 01:25 | yes | 20 | 5 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 00:16 | yes | 0 | 10 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 04:32 | yes | 0 | 11 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 00:21 | yes | 0 | 61 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 03:57 | yes | 0 | 1 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 02:28 | no | 0 | 39 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 00:39 | yes | 0 | 85 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 04:00 | yes | 0 | 35 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 02:05 | yes | 0 | 40 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
ShowHide
Category-scoped readings
Adobe Customer Journey Analytics (CJA) B2B Edition read as Adobe Customer Journey Analytics
Adobe Customer Journey Analytics (CJA) – B2B Edition read as Adobe Customer Journey Analytics
Gainsight read as Gainsight CS
Gainsight (CS + PX) read as Gainsight CS
Medallia read as Medallia Experience Cloud
Oracle Unity Customer Data Platform read as Oracle Unity
Qualtrics read as Qualtrics CustomerXM
Qualtrics XM read as Qualtrics CustomerXM
Unresolved, counted raw
CSG Xponent
Clootrack
DataBrain
DigiT
InputKit
Optimizely Warehouse-Native Analytics (Formerly NetSpring)
Oracle
Oracle (Eloqua)
Oracle Customer Intelligence (CX Unity)
Pega Customer Decision Hub
Pisano
Qualtrics Customer Journey Analytics
Quivly AI
Real-time CDP (by Salesforce)
SAP
Salesforce
Salesforce (Data Cloud + Einstein)
Staircase AI
serviceMob
Discontinued, still offered
No shut-down product was recommended here.