2 categories · RankedMicrosoft Dynamics 365 Customer Insights
Microsoft Dynamics 365 Customer Insights is a customer data platform from Microsoft that brings data and engagement together to support customer experiences across sales, marketing and service teams · microsoft.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
No model named it for this buyer.
Mixpanel is first at 12%.
Adobe Customer Journey Analytics is first at 25%.
Why models recommend it
“Most affordable/scalable if in Microsoft ecosystem (Azure, Teams). Strong visualization, AI via Copilot, and governance.”Grok 4.20 · Scale-constrained question · alternative
“Best for: Businesses already using Microsoft tools seeking a unified customer view.”Mistral Small · Comparative question · alternative
“look at Salesforce Data 360 or Microsoft Dynamics 365 Customer Insights”GPT-6 Luna · Comparative question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Microsoft Dynamics 365 Customer Insights, over the 29 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 19 | 6 | View → | |
| 17 | 2 | View → | |
| 14 | 0 | View → | |
| 10 | 2 | View → | |
| 9 | 1 | View → | |
| 7 | 0 | View → | |
| 6 | 1 | View → | |
| 6 | 0 | View → | |
| 6 | 0 | View → | |
| 5 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Microsoft Dynamics 365 Customer Insights's own site, not checked by Gane.
- For
- null
- Price stated
- 1.700,00 $ Mandat/Monat, jährliche Abrechnung
- Starting price
- 1.700,00 $
- Free plan or trial
- Kostenlos testen
- Customers named
- NAGA, Kodak Alaris, Campari Group, Valencia C.F., Lynk & Co, Tivoli Gardens, AEP Energy, Grupo Campari
- Headquarters
- Vancouver, Canada
- Founded
- 1975
- Also from Microsoft
- Azure Synapse, Bing Webmaster Tools, Microsoft 365, Microsoft 365 Copilot, Microsoft Accessibility Insights, Microsoft Ads and 51 more
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 29 of the 29 answers that named Microsoft Dynamics 365 Customer Insights and are not a share of its labels.
Domains cited
Fifty-seven of the sixty-three domain citations in answers naming Microsoft Dynamics 365 Customer Insights came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |