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Index › IT › Products › Moveworks › Alternatives · November 2026 Edition
Two categories · what the models named instead

Alternatives to Moveworks, as AI models named them

In the November 2026 Edition, 432 of the 504 answers collected in the two categories where Moveworks holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
Microsoft 365 Copilot73
ChatGPT50
Freshdesk19
Freshservice17
Freshservice with Freddy AI11
Claude for Work10
First choices in the 432 answers that did not name Moveworks, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

AI IT support agents

IT operations and endpoint. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when Moveworks is not its first choice or an alternative in it.
Small businessMoveworks is #13 of 14 here at 0% of first choices, 18 labels.

Eighty-three of the eighty-four answers did not name Moveworks; it was the first choice in zero. The first choices in those eighty-three answers, thirty-two products in all, the eight most named:

Freshdesk12 of 83
Intercom Fin10 of 83
Freshservice with Freddy AI5 of 83
Workativ5 of 83
Freshservice4 of 83
Siit3 of 83
eesel AI3 of 83
Freshdesk with Freddy AI Agent2 of 83
24 more in the record.The full small business standing →
Mid-marketMoveworks is #9 of 10 here at 0% of first choices, 33 labels.

Sixty-eight of the eighty-four answers did not name Moveworks; it was the first choice in four. The first choices in those sixty-eight answers, twenty-four products in all, the eight most named:

Freshservice11 of 68
Freshdesk7 of 68
Freshservice with Freddy AI6 of 68
Zendesk AI Agents3 of 68
Freddy AI2 of 68
Freshservice with Freddy AI Agent2 of 68
Jira Service Management2 of 68
Microsoft Copilot Studio2 of 68
16 more in the record.The full mid-market standing →
EnterpriseMoveworks is #2 of 6 here at 15% of first choices, 52 labels.

Forty-two of the eighty-four answers did not name Moveworks; it was the first choice in twelve. The first choices in those forty-two answers, eleven products in all, the eight most named:

ServiceNow Now Assist6 of 42
Fini2 of 42
Freshservice2 of 42
Rezolve.ai1 of 42
ServiceNow ITSM with AI1 of 42
ServiceNow ITSM with Moveworks1 of 42
ServiceNow with Moveworks1 of 42
ServiceNow's L1 IT Service Desk AI Specialist1 of 42
3 more in the record.The full enterprise standing →

Enterprise AI assistants

Data platform. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when Moveworks is not its first choice or an alternative in it.
Small businessMoveworks holds 5 labels here, under the 10-label cutoff, so it is unranked.

Eighty-two of the eighty-four answers did not name Moveworks; it was the first choice in zero. The first choices in those eighty-two answers, eighteen products in all, the eight most named:

ChatGPT32 of 82
Microsoft 365 Copilot16 of 82
Claude for Work9 of 82
Google Gemini2 of 82
Wonderchat Internal AI Agent2 of 82
Amazon Q1 of 82
ChatGPT for Business / Enterprise1 of 82
Chatbase1 of 82
10 more in the record.The full small business standing →
Mid-marketMoveworks is #9 of 9 here at 0% of first choices, 12 labels.

Eighty-one of the eighty-four answers did not name Moveworks; it was the first choice in zero. The first choices in those eighty-one answers, eighteen products in all, the eight most named:

Microsoft 365 Copilot26 of 81
ChatGPT13 of 81
Amazon Q3 of 81
Glean3 of 81
Microsoft Copilot Chat3 of 81
Google Gemini for Workspace2 of 81
Microsoft Copilot Studio2 of 81
Claude for Enterprise1 of 81
10 more in the record.The full mid-market standing →
EnterpriseMoveworks is #7 of 9 here at 0% of first choices, 17 labels.

Seventy-six of the eighty-four answers did not name Moveworks; it was the first choice in zero. The first choices in those seventy-six answers, thirteen products in all, the eight most named:

Microsoft 365 Copilot31 of 76
ChatGPT5 of 76
Glean5 of 76
Amazon Q3 of 76
Microsoft Copilot Studio3 of 76
Claude for Work1 of 76
Google Gemini1 of 76
Google Workspace Enterprise with Gemini1 of 76
5 more in the record.The full enterprise standing →

How to read this

A category is asked six ways of each of fourteen models on behalf of each buyer segment, so a segment is eighty-four answers. An answer belongs on this page when the judge labeled Moveworks neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Moveworks only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Moveworks's side.

The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Moveworks was named by a model, not endorsed by anyone.

Moveworks's pageAll products