AI IT support agents · RankedSiit
Siit is a service desk for internal operations that handles HR, IT, and ops requests in one place · siit.io ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Freshdesk is first at 20%.
Freshservice is first at 24%. 0 of 14 models made it the first choice when asked directly.
ServiceNow Now Assist is first at 49%.
Why models recommend it
“Siit appears to be the best specialized choice”Claude Haiku 4.5 · Budget-constrained question · first choice
“Rework lists Siit as "Best for a modern, Slack-first internal desk without ITIL overhead."”Muse Glimmer 30B · Direct question · alternative
“Siit is lightweight and modern for mid-market”Grok 4.20 · Direct question · alternative
“Best for "Modern" IT Desks: Siit”Qwen 3.7 Flash · Direct question · alternative
What gives them pause
“though their starting prices are higher”Mistral Small · Budget-constrained question · warning
Also on the shortlist
The products named in the same answers as Siit, over the 32 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 17 | 5 | View → | |
| 14 | 1 | View → | |
| 13 | 7 | View → | |
| 13 | 6 | View → | |
| 13 | 2 | View → | |
| 12 | 1 | View → | |
| 11 | 0 | View → | |
| 9 | 0 | View → | |
| 8 | 1 | View → | |
| 8 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Siit's own site, not checked by Gane.
- For
- IT and internal operations
- Price stated
- Simple per-admin pricing with unlimited employees at no extra cost
- Starting price
- 23
- Free plan or trial
- Start a free trial
- Integrations
- 500 · 100 (its own pages disagree)
- Certifications
- SOC 2 Type II, GDPR
- Hosting
- US, EU
- Customers named
- Monzo, Airalo, Cresta, Mirakl, Unit, AngelList, Spendesk, Gorgias
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 31 of the 32 answers that named Siit and are not a share of its labels.
Domains cited
Eighty-one of the 111 domain citations in answers naming Siit came from a third party's page. Twenty were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 1 | 0 | 2 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 370 | 10 | 2026-09-23 | ITSM, ITAM | |
| Glossary or explainer | 209 | 20 | 2026-07-05 | ITSM, ITAM | |
| Comparison | 161 | 4 | 2026-09-24 | ITSM, ITAM | |
| Template or tool | 149 | undated | UEM, MFA | ||
| Case study | 10 | undated |
Most recent
- 2026-09-24Zendesk alternatives comparison
- 2026-09-23Deprovisioning blog
- 2026-09-23Ivanti neurons alternatives comparison
- 2026-09-17It and hr service desk blog
- 2026-09-16Employee offboarding software blog
- 2026-09-16Introducing siit assist blog
How it is countedHide how it is counted
Every page siit.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name ITSM (75); 0 name the category the models place it in. Read September 29, 2026.