2 categories · RankedMoveworks
Moveworks is an AI assistant platform that helps employees get work done, with uses in IT service management and HR support · moveworks.com ↗
Strongest at enterprise. Ranked 122 of 123 for small business buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Freshdesk is first at 20%.
Freshservice is first at 24%. 0 of 14 models made it the first choice when asked directly.
ServiceNow Now Assist is first at 49%.
Why models recommend it
“Enterprise-grade AI assistant and reasoning engine that handles IT, HR, and finance queries... Best For: Large enterprises already in or moving to the ServiceNow ecosystem.”Grok 4.20 · Comparative question · first choice
“Leading agentic platforms like Moveworks report auto-resolution rates of 70–88% for common queries”Qwen 3.7 Flash · Comparative question · first choice
“If you're a large enterprise on ServiceNow → Moveworks (now native) is the natural choice.”DeepSeek V4 Flash · Comparative question · first choice
“### 1. Moveworks - Best for: Large enterprises wanting fully automated IT actions”Kimi K2 · Comparative question · first choice
What gives them pause
“Avoid bespoke AI solutions (like Moveworks or ServiceNow Intelligence) which often require 6+ figures in licensing and implementation”Qwen 3.7 Flash · Budget-constrained question · warning
“Avoid enterprise tools like Moveworks — these are typically $50K–$200K+/year”DeepSeek V4 Flash · Budget-constrained question · warning
“Avoid Enterprise Tools: Skip Moveworks, Aisera, or full ServiceNow AI”Grok 4.20 · Budget-constrained question · warning
“Avoid enterprise tools like ServiceNow, Moveworks, or Aisera”Kimi K2 · Budget-constrained question · warning
Also on the shortlist
The products named in the same answers as Moveworks, over the 141 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 76 | 27 | View → | |
| 46 | 0 | View → | |
| 33 | 3 | View → | |
| 33 | 0 | View → | |
| 32 | 21 | View → | |
| 31 | 5 | View → | |
| 30 | 3 | View → | |
| 29 | 3 | View → | |
| 24 | 2 | View → | |
| 23 | 3 | View → |
What the models named instead of Moveworks →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Moveworks's own site, not checked by Gane.
- For
- your entire workforce
- Price stated
- Get a Custom Quote For Your Enterprise
- Certifications
- FedRAMP, ISO 27001, SOC 2, HIPAA, GDPR, ISO 42001, ISO 27017
- Hosting
- globally, US Commercial, EU Commercial, US GovCloud, Canada, Australia, UK, Japan
- Customers named
- CVS Health, Toyota North America, BambooHR, Instacart, Coca-Cola Consolidated, AkzoNobel, Procore, Micron
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 135 of the 141 answers that named Moveworks and are not a share of its labels.
Domains cited
237 of the 336 domain citations in answers naming Moveworks came from a third party's page. Forty-eight were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 0 | 0 | 2 |
| GPT-5.4 mini | 0 | 1 | 1 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 2 | 0 | 1 | 3 |
| Perplexity Sonar | 0 | 1 | 0 | 2 | 3 |
| Grok 4.20 | 1 | 2 | 3 | 2 | 8 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 1 | 1 | 1 | 3 | 6 |
| Llama 4 Maverick | 0 | 0 | 3 | 0 | 3 |
| Qwen 3.7 Flash | 1 | 1 | 0 | 1 | 3 |
| Kimi K2 | 1 | 0 | 0 | 2 | 3 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 0 | 0 | 1 | 1 | 2 |
| GPT-6 Luna | 0 | 1 | 0 | 1 | 2 |
| Muse Glimmer 30B | 0 | 2 | 2 | 1 | 5 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 592 | 15 | 2026-09-25 | ITSM, ITAM | |
| News or press | 329 | 0 | 2023-07-21 | ITSM | |
| Report or ebook | 125 | undated | ITSM | ||
| Podcast or video | 104 | undated | |||
| Glossary or explainer | 67 | 2 | 2026-08-14 | ||
| Webinar or virtual event | 63 | undated | ITSM | ||
| Case study | 49 | undated | |||
| Comparison | 40 | 2 | 2026-09-25 | ||
| Conference or event | 18 | 1 | 2026-08-19 | ||
| Template or tool | 7 | 0 | 2026-06-26 |
Most recent
- 2026-09-25How ai is changing it operations analytics blog
- 2026-09-25Ai productivity tools for business blog
- 2026-09-25Differences between ai vs automation comparison
- 2026-09-25Enterprise virtual assistant evaluation guide it hr leaders blog
- 2026-09-25Ai for government hr service delivery agentic ai0 blog
- 2026-09-25Agentic ai government service delivery cases0 blog
How it is countedHide how it is counted
Every page moveworks.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name ITSM (12); 0 name its categories the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.