Workativ is a chatbot tool for HR help desk and employee onboarding that works within existing messaging apps · workativ.com ↗
The standing depends on who is buying. Every model is asked the same questions for each company size.
Freshdesk is first at 20%.
Freshservice is first at 24%. 1 of 14 models made it the first choice when asked directly.
ServiceNow Now Assist is first at 49%.
“The best AI agent for IT support in a mid-market B2B company ... is Workativ.”Grok 4.20 · Direct question · first choice
“If you want a quick, cheap, no-code pilot → Workativ is the most accessible.”DeepSeek V4 Flash · Comparative question · alternative
“For those wanting a fast, no-code solution, Workativ is worth considering.”Mistral Small · Direct question · alternative
“a conversational AI-powered agent aimed at HR and IT support”Claude Haiku 4.5 · Paraphrase question · alternative
“also recommended for teams that want to get started without a sales call, though their starting prices are higher”Mistral Small · Budget-constrained question · warning
“starts around $349/month, so it is less suitable for very small budgets”Perplexity Sonar · Budget-constrained question · warning
“Starts ~$349/month; ... Good for SMBs but higher entry than eesel.”Grok 4.20 · Budget-constrained question · warning
The products named in the same answers as Workativ, over the 43 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 29 | 4 | View → | |
| 21 | 6 | View → | |
| 17 | 2 | View → | |
| 15 | 1 | Compare → | |
| 13 | 4 | Compare → | |
| 13 | 0 | View → | |
| 12 | 3 | Compare → | |
| 12 | 1 | Compare → | |
| 11 | 0 | View → | |
| 10 | 1 | View → |
What the models named instead of Workativ →
A side-by-side page exists where both products are among a category's top eight.
Stated on Workativ's own site, not checked by Gane.
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 43 of the 43 answers that named Workativ and are not a share of its labels.
107 of the 162 domain citations in answers naming Workativ came from a third party's page. Twenty-two were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.
Pages are listed as the models cited them.
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 1 | 1 | 2 |
| Grok 4.20 | 1 | 0 | 1 | 1 | 3 |
| Mistral Small | 0 | 1 | 0 | 1 | 2 |
| DeepSeek V4 Flash | 0 | 2 | 0 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 98 | 15 | 2026-09-09 | ||
| Comparison | 12 | 1 | 2026-07-10 | ||
| Case study | 1 | undated | |||
| Glossary or explainer | 1 | 0 | 2026-06-22 |
Every page workativ.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.