AI IT support agents · Named, not rankedAtomicwork
Atomicwork is an AI-native IT service management product that handles employee support requests through agentic AI inside Slack and Microsoft Teams · atomicwork.com ↗
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. Atomicwork has 9.
Why models recommend it
“AI agents like Atomicwork sit inside corporate chat tools to auto-resolve access, provisioning, and policy questions”Gemini 3.5 Flash · Paraphrase question · alternative
“Moveworks, ServiceNow AI Agents, and Atomicwork lead on maturity and integration depth”Claude Haiku 4.5 · Comparative question · alternative
“If you want a modern, Slack/Teams-native setup for mid-market IT: Look at Atomicwork”Gemini 3.5 Flash · Comparative question · alternative
“Choose Atomicwork if the goal is to replace an older ITSM platform”Perplexity Sonar · Direct question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Atomicwork, over the 23 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 18 | 6 | View → | |
| 17 | 3 | View → | |
| 11 | 1 | View → | |
| 11 | 0 | View → | |
| 8 | 1 | View → | |
| 8 | 0 | View → | |
| 7 | 0 | View → | |
| 5 | 4 | View → | |
| 5 | 0 | View → | |
| 5 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Atomicwork's own site, not checked by Gane.
- For
- modern IT teams
- Price stated
- Flexible pricing with both usage and outcome-based plans to support your business scale and growth needs.
- Starting price
- 25,000/year
- Free plan or trial
- Request a free trial
- Integrations
- 100
- Certifications
- SOC 2, GDPR, HIPAA, CSA STAR, ISO 42001, CASA, ISO 27001
- Hosting
- US, EU, APAC, custom data residency, United States, Ireland, Germany, Canada
- Customers named
- Zuora, Pepper Money, Ammex, Catalyst
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 22 of the 23 answers that named Atomicwork and are not a share of its labels.
Domains cited
Seventy-five of the eighty-two domain citations in answers naming Atomicwork came from a third party's page. Seven were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 0 | 0 | 2 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 3 | 0 | 0 | 3 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 240 | undated | ITSM, ITAM | ||
| Report or ebook | 24 | undated | ITSM | ||
| Comparison | 21 | undated | ITSM | ||
| Podcast or video | 17 | 1 | 2026-07-01 | ||
| Conference or event | 11 | 1 | 2026-09-29 | ITSM | |
| Case study | 4 | undated | |||
| Template or tool | 3 | undated | ITSM | ||
| News or press | 2 | undated | |||
| Webinar or virtual event | 1 | undated | |||
| Glossary or explainer | 1 | undated |
Most recent
- 2026-09-29FUSION ‘26 by Atomicwork: A global summit for visionary CIOs conference or event
- 2026-07-01Venky rangachari podcast or video
- 2026-04-08Jeegar shah podcast or video
- 2025-11-27Aysha khan podcast or video
- 2025-11-27Gary j ahwah podcast or video
- 2025-11-27Henrique teixeira podcast or video
How it is countedHide how it is counted
Every page atomicwork.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name ITSM (19); 0 name the category the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.