3 categories · RankedMicrosoft Copilot Studio
Microsoft Copilot Studio is a chatbot and conversational assistant product from Microsoft, used for customer support and HR assistance · microsoft.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Freshdesk is first at 20%.
Freshservice is first at 24%.
ServiceNow Now Assist is first at 49%.
Why models recommend it
“the best choice is usually Microsoft Copilot Studio connected to SharePoint and Teams—if the company already uses Microsoft 365”Perplexity Sonar · Budget-constrained question · first choice
“### 1. Microsoft Copilot Studio (formerly Power Virtual Agents) - Best if: You're already in the Microsoft ecosystem”MiniMax M2.5 · Paraphrase question · first choice
“For most mid-sized B2B firms already on Microsoft 365, Microsoft Copilot is the practical default”Muse Glimmer 30B · Paraphrase question · first choice
“Best "Zero Additional Cost" Option: Microsoft Copilot Studio + SharePoint”Gemini 3.5 Flash · Budget-constrained question · first choice
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Microsoft Copilot Studio, over the 51 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 30 | 5 | View → | |
| 26 | 16 | View → | |
| 14 | 0 | View → | |
| 12 | 0 | View → | |
| 10 | 1 | View → | |
| 10 | 0 | View → | |
| 8 | 1 | View → | |
| 7 | 1 | View → | |
| 7 | 0 | View → | |
| 6 | 1 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Microsoft Copilot Studio's own site, not checked by Gane.
- For
- организации
- Free plan or trial
- Free forever
- Customers named
- Imagely, Robusta, ICG, Dow, Clifford Chance, Campari Group
- Also from Microsoft
- Microsoft 365, Microsoft 365 Admin Center, Microsoft 365 Administration, Microsoft 365 Backup, Microsoft 365 Compliance Center, Microsoft 365 Copilot and 165 more
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 49 of the 51 answers that named Microsoft Copilot Studio and are not a share of its labels.
Domains cited
100 of the 122 domain citations in answers naming Microsoft Copilot Studio came from a third party's page. Twenty-two were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 1 | 0 | 0 | 0 | 1 |
| Perplexity Sonar | 1 | 1 | 0 | 0 | 2 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 1 | 1 | 1 | 0 | 3 |