2 categories · Named, not rankedChatbase
Chatbase is an AI customer support platform for building and deploying agents that resolve support queries and automate customer service workflows · chatbase.co ↗
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. Chatbase has 5.
Why models recommend it
“A focused internal bot like Asyntai or Chatbase can handle repetitive queries”GLM 4.7 FlashX · Paraphrase question · alternative
“For SaaS / B2B support, Chatbase or Intercom Fin are named as the B2B pairing”Muse Glimmer 30B · Paraphrase question · alternative
“The Best "Talk to Your Docs" Solution: Chatbase or Guru”Qwen 3.7 Flash · Paraphrase question · alternative
“Best No-Code Plug-and-Play AI Chatbot: Chatbase or SiteSpeakAI”Gemini 3.5 Flash · Budget-constrained question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Chatbase, over the 11 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 4 | 2 | View → | |
| 4 | 1 | View → | |
| 3 | 1 | View → | |
| 3 | 0 | View → | |
| 3 | 0 | View → | |
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Chatbase's own site, not checked by Gane.
- For
- customer support teams
- Price stated
- Free $0 per month; Hobby $40 per month; Standard $150 per month; Pro $500 per month; Enterprise Let's Talk
- Starting price
- 0
- Free plan or trial
- Start free trial
- Integrations
- 11
- Certifications
- SOC 2 Type II, GDPR, HIPAA
- Customers named
- Opal, Thotis, Aplazo, Jumia, Chuck E Cheese, Department of Statistics Malaysia, Sage, Synergym
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 11 of the 11 answers that named Chatbase and are not a share of its labels.
Domains cited
Twenty-eight of the forty domain citations in answers naming Chatbase came from a third party's page. Four were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 271 | 61 | 2026-09-25 | ||
| Comparison | 30 | 15 | 2026-08-25 | ||
| Glossary or explainer | 2 | 0 | 2025-07-25 | ||
| Case study | 1 | 0 | 2026-03-17 | ||
| Webinar or virtual event | 1 | 0 | 2025-11-14 | ||
| Report or ebook | 1 | 0 | 2026-02-12 |
Most recent
- 2026-09-25Ada cx pricing blog
- 2026-09-24Best whatsapp chatbots ecommerce blog
- 2026-09-23Affordable customer service software blog
- 2026-09-22Ai for tour operators blog
- 2026-09-21Whatsapp automation blog
- 2026-09-19Best shopify customer service apps blog
How it is countedHide how it is counted
Every page chatbase.co exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.