ServiceNow's L1 IT Service Desk AI Specialist
By buyer segment
| Category | Small business | Mid-market | Enterprise |
|---|---|---|---|
| AI IT support agents | not named | not named | 2% · 15 of 121 1 label |
Where it was not named
| Category | Function | Named in | Named instead, first-choice share |
|---|---|---|---|
| AI IT support agents | IT operations and endpoint | 0 of 84 | Freshservice 24% · Freshdesk 13% · Freshservice with Freddy AI 13% |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Conference or event | 25 | 4 | 2026-09-02 | ||
| Webinar or virtual event | 8 | 0 | 2025-03-26 |
Most recent
- 2026-09-02Security risk digital summit day 2 managing cyber risk in the ai enterprise indiaasia session conference or event
- 2026-09-02Security risk digital summit day 2 managing cyber risk in the ai enterprise anz session conference or event
- 2026-09-01Security risk digital summit day 1 from exposure to action anz session conference or event
- 2026-09-01Security risk digital summit day 1 from exposure to action indiaasia session conference or event
- 2025-10-30Put ai to work for retail hospitality virtual summit conference or event
- 2025-07-03Put ai to work for manufacturing virtual summit conference or event
How it is countedHide how it is counted
Every page servicenow.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Claim this listing
The measured results on this page stay as measured. The part from ServiceNow's L1 IT Service Desk AI Specialist's own site, its card links and what it states, is the vendor's to correct. Claiming is free on every plan, with a sign-in at servicenow.com.