Conversational intelligence and call recording
Asked as “conversation intelligence and call recording platform”, and as “call recording and conversation intelligence tool”, on behalf of a mid-market B2B company. 46 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
52%
Clear leader
52Avoma15Fathom13Gong20others
59% of first choices, the strongest single position in the edition, and it holds at a 16% negative rate. Otter.ai is the edition's most warned-against product at 85%.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Show the seven products at 0%, ordered by negative rate
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
All fifteen head-to-head pages: the top six products, each against each
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
12
13Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative70%
Key
01Avoma52%
Avoma52%02Fathom15%
Fathom15%03Gong13%
Gong13%04Fireflies.ai9%
Fireflies.ai9%05Jiminny7%
Jiminny7%06Chorus by ZoomInfo2%
Chorus by ZoomInfo2%07Clari Copilot0%
Clari Copilot0%08Salesloft Conversations0%
Salesloft Conversations0%09Dialpad0%
Dialpad0%10HubSpot Sales Hub0%
HubSpot Sales Hub0%11CloudTalk0%
CloudTalk0%12Outreach Kaia0%
Outreach Kaia0%13Otter.ai0%
Otter.ai0%What they warned about
Six of twelve models held their first choice under the paraphrase. GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.20, DeepSeek V4 Flash and Llama 4 Maverick changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Otter.ai36%
9 of 25 labels negative · 9 of 12 models · 6 hard negative
“High-Risk Platforms ... Otter.ai – Hit with a federal class action lawsuit in August 2025 alleging it records private conversations to train its AI models without proper consent” GLM 4.7 FlashX, negative prompt
Gong40%
22 of 55 labels negative · 9 of 12 models · 3 hard negative
“you should generally steer clear of enterprise conversation intelligence (CI) giants like Gong or Chorus (ZoomInfo)” Gemini 3.5 Flash, budget prompt
Fireflies.ai20%
9 of 44 labels negative · 8 of 12 models · 4 hard negative
“Class action lawsuit (December 2025): Alleged biometric voiceprint collection without consent under Illinois BIPA... Cornell, Oxford, and Cambridge have blocked Fireflies bots” MiniMax M2.5, negative prompt
Chorus by ZoomInfo24%
8 of 34 labels negative · 7 of 12 models · 3 hard negative
“you should generally steer clear of enterprise conversation intelligence (CI) giants like Gong or Chorus (ZoomInfo)” Gemini 3.5 Flash, budget prompt
What they cite
Four of the twelve models returned a source list in this edition: four return the pages they cited.
Sites the answers cite
22 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 320 links across 150 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.
vendor site · Avoma11 answers · 17 citations · 4 models
vendor site · CloudTalk9 answers · 17 citations · 3 models
9 answers · 11 citations · 3 models
vendor site · AssemblyAI9 answers · 9 citations · 3 models
vendor site · Guideflow8 answers · 9 citations · 2 models
8 answers · 9 citations · 3 models
8 answers · 8 citations · 3 models
vendor site · Cresta7 answers · 9 citations · 3 models
vendor site · Cirrus Insight7 answers · 8 citations · 3 models
vendor site · ZoomInfo7 answers · 8 citations · 2 models
5 answers · 6 citations · 3 models
vendor site · Enthu.AI5 answers · 5 citations · 2 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
9 answers · 3 models
9 answers · 3 models
8 answers · 4 models
7 answers · 3 models
7 answers · 3 models
5 answers · 2 models
5 answers · 3 models
5 answers · 2 models
4 answers · 2 models
4 answers · 2 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best conversation intelligence and call recording platform”, “conversation intelligence and call recording platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Avoma avoma.com | 52% | 266 | 3,600 | 31 | 19,141 | 27 | 1 | |
| Fathom fathom.ai | 15% | 169 | 90,500 | 6,657 | 44,771 | 24 | ||
| Gong gong.io | 13% | 361 | 74,000 | 13,361 | 52,787 | $1,556 | 120 | 3 |
| Fireflies.ai fireflies.ai | 9% | 150 | 22,200 | 193 | 69,005 | 120 | ||
| Jiminny jiminny.com | 7% | 60 | 390 | 5 | 1,008 | 9 | ||
| ZoomInfo zoominfo.com Chorus by ZoomInfo 2% | 2% | 228 | 135,000 | 1,810 | 6,376,738 company | $1,140 | 120 | |
| Coldread coldread.ai | 2% | |||||||
| Clari clari.com Clari Copilot 0% | 0% | 260 | 1,000 | 6 | 444,225 company | |||
| Salesloft salesloft.com Salesloft Conversations 0% | 0% | 83 | 18,100 | 445 | 52,058 company | $4,229 | 74 | 1 |
| Dialpad dialpad.com | 0% | 80 | 40,500 | 905 | 6,588,510 | $1,842 | 120 | 8 |
Google's top ten for the two searches hold 13 sites; 4 of them are among the sites the models cited here (avoma.com, cresta.com, getmaxiq.com, learn.g2.com). The first result for “best conversation intelligence and call recording platform” is avoma.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best conversation intelligence and call recording platform for a mid-market B2B company?”Paraphrase“Which call recording and conversation intelligence tool would you recommend to a mid-sized B2B company?”Comparative“What are the top conversation intelligence and call recording platforms and how do they differ?”Budget-constrained“What is the best conversation intelligence and call recording platform for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a conversation intelligence and call recording platform. What should we look at?”Negative“Which conversation intelligence and call recording platforms should I avoid or be cautious about?”
Claude Haiku 4.5AvomaAvomaHeldno first choiceFireflies.aino first choicenothing named
Three alternatives
Airspeed, Clari Copilot, HubSpot CIThree alternatives
Aircall, CloudTalk, Fireflies.aiTwo alternatives
Avoma, FathomGPT-5.4 miniGongAvomaChangedGongFathomagainst: Chorus by ZoomInfo, Gongno first choiceagainst: Conquer
Two alternatives
Chorus by ZoomInfo, Salesloft ConversationsThree alternatives
Clari Copilot, Gong, Salesloft ConversationsEight alternatives
Avoma, CallMiner Eureka, Dialpad, Fireflies.ai, HubSpot Sales Hub, Otter.ai, Salesloft Conversations, Zoom Revenue AcceleratorThree alternatives
HubSpot Sales Hub, KrispCall, TeleCMIGemini 3.5 FlashAvoma, Jiminnyagainst: GongAvomaChangedagainst: GongGongFathomagainst: Chorus by ZoomInfo, GongChorus by ZoomInfo, Gongagainst: Chorus by ZoomInfo, Fireflies.ai, Gong, Granola, Otter.ai, Read AI, Sembly
Three alternatives
Airspeed, Chorus by ZoomInfo, Clari CopilotFour alternatives
Chorus by ZoomInfo, Fathom, HubSpot Sales Hub, Salesloft ConversationsEleven alternatives
Avoma, Chorus by ZoomInfo, Clari Copilot, Cresta, Dialpad, Fathom, Fireflies.ai, HubSpot Sales Hub, Jiminny, Observe.AI, Salesloft ConversationsFour alternatives
Avoma, Dialpad, Fireflies.ai, tl;dvEight alternatives
Avoma, Clari Copilot, Fireflies.ai, Grain, Otter.ai, Outreach Kaia, Revenue.io, Salesloft ConversationsPerplexity SonarAvomaGongChangedno first choiceAvomano first choiceagainst: Allego, CallRail, Fathom, Grain, MeetGeek, MindTickle, Observe.AI, Otter.ai, Salesforce HVS / Einstein Conversation Insights, Tidio
Four alternatives
Airspeed, Clari Copilot, Gong, JiminnyThree alternatives
Aircall, CallHippo, NextivaThree alternatives
Fathom, Fireflies.ai, tl;dvGrok 4.20GongAvomaChangedagainst: Fireflies.ai, GongFathom, GongFireflies.aiagainst: GongGongagainst: Chorus by ZoomInfo, Clari Copilot, ExecVision, Otter.ai
Four alternatives
Avoma, Chorus by ZoomInfo, Clari Copilot, FathomTwo alternatives
Chorus by ZoomInfo, JiminnyFour alternatives
Avoma, Chorus by ZoomInfo, Clari Copilot, Fireflies.aiFour alternatives
Dialpad, Fathom, OpenPhone, Otter.aiThree alternatives
Avoma, CallHippo, NICE CXoneMistral SmallAvomaagainst: GongAvomaHeldagainst: GongGongFathomno first choiceagainst: Chorus by ZoomInfo, ConverseNow Technologies, DeepScribe, Fireflies.ai, Gong, Invoca, Otter.ai, RingCentral Events
Two alternatives
Coffee, JiminnyOne alternative
JiminnySix alternatives
Avoma, Chorus by ZoomInfo, Clari Copilot, Fathom, Fireflies.ai, Otter.aiTwo alternatives
Fireflies.ai, Otter.aiDeepSeek V4 FlashAvomaagainst: GongAvoma, JiminnyChangedagainst: GongGongFathomagainst: Avoma, GongAvoma, Jiminnyagainst: Gongagainst: Call Recorder by Arun Nair, Chorus by ZoomInfo, Fireflies.ai, Gong, Neon Mobile, TapeACall, Tidio
Three alternatives
Chorus by ZoomInfo, Fireflies.ai, JiminnyTwelve alternatives
Aircall, Avoma, Chorus by ZoomInfo, Clari Copilot, Dialpad, Fathom, Fireflies.ai, Genesys Cloud CX, NICE CXone, Revenue.io, RingCentral Events, VerintFour alternatives
CloudTalk, Fireflies.ai, JustCall, tl;dvTwo alternatives
Chorus by ZoomInfo, HubSpot Sales HubLlama 4 MaverickAvomaAvoma, GongChangedGongAvomano first choiceagainst: Fireflies.ai, Gong, Otter.ai
One alternative
FathomFour alternatives
Coldread, Fireflies.ai, Notta, tl;dvQwen 3.7 FlashAvomaAvomaHeldagainst: GongClari Copilot, GongFathom, Fireflies.aiagainst: Chorus by ZoomInfo, Gongno first choiceagainst: Microsoft Dynamics 365 Sales, Otter.ai, Slack, Zoom Revenue Accelerator
Two alternatives
Gong, ZIGFour alternatives
Dialpad, Fireflies.ai, Krikey, Zoom PhoneThree alternatives
Calliper, Observe.AI, XANTOne alternative
Otter.aiKimi K2Avomaagainst: Chorus by ZoomInfo, Fireflies.ai, GongAvomaHeldagainst: GongGongFireflies.aiagainst: Gongno first choiceagainst: Avoma, Fathom, Fireflies.ai, Grain, Microsoft Teams AI Transcription, Neon Mobile, Otter.ai, Read AI, Rewind AI / Limitless, tl;dv
Three alternatives
Clari Copilot, Fathom, JiminnyFour alternatives
Chorus by ZoomInfo, Convo, Fireflies.ai, JiminnyFive alternatives
Avoma, Chorus by ZoomInfo, Clari Copilot, Fathom, Revenue.ioThree alternatives
Avoma, Coldread, ConvoGLM 4.7 FlashXAvomaagainst: Clari Copilot, GongAvomaHeldGongFathomno first choiceagainst: Fireflies.ai, Google Cloud Contact Center AI, Granola, Invoca, Otter.ai
Two alternatives
Fathom, JiminnyThree alternatives
Fathom, Gong, JiminnyEight alternatives
Avoma, Chorus by ZoomInfo, Clari Copilot, CloudTalk, Fathom, Fireflies.ai, HubSpot Sales Hub, JiminnyFour alternatives
Avoma, Fireflies.ai, Grain, Otter.aiMiniMax M2.5AvomaAvomaHeldGongColdread, Fathomno first choiceagainst: Fireflies.ai, Otter.ai
One alternative
GongThree alternatives
Chorus by ZoomInfo, Fireflies.ai, GongEleven alternatives
Avoma, Chorus by ZoomInfo, Clari Copilot, CloudTalk, Fathom, Fireflies.ai, Jiminny, MaxIQ, Observe.AI, Otter.ai, Salesloft ConversationsFour alternatives
Fireflies.ai, Notta, Otter.ai, tl;dvBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:59 | yes | 14 | 9 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 03:55 | yes | 2 | 9 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 00:15 | yes | 16 | 25 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-09-15 01:24 | yes | 20 | 6 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-14 23:34 | yes | 0 | 8 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 00:25 | yes | 0 | 8 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 02:37 | yes | 0 | 64 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 01:11 | yes | 0 | 1 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 02:43 | yes | 0 | 43 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 01:49 | yes | 0 | 34 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-14 23:24 | yes | 0 | 61 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-14 23:06 | yes | 0 | 21 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 00:01 | yes | 18 | 14 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:17 | yes | 6 | 6 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 03:17 | yes | 25 | 24 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-09-15 00:29 | yes | 20 | 7 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 02:55 | yes | 0 | 9 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 04:05 | yes | 0 | 8 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 04:57 | yes | 0 | 30 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-14 23:58 | yes | 0 | 1 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 03:19 | no | 0 | 39 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 04:17 | yes | 0 | 31 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 01:04 | yes | 0 | 62 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:49 | yes | 0 | 14 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 01:55 | yes | 9 | 10 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 01:01 | yes | 10 | 10 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 01:56 | yes | 18 | 28 s |
| Comparative | Perplexity Sonar | sonar | 2026-09-14 23:10 | yes | 20 | 8 s |
| Comparative | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 01:32 | yes | 0 | 11 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 02:21 | yes | 0 | 12 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-14 23:52 | yes | 0 | 22 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 03:57 | yes | 0 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 00:37 | no | 0 | 36 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 02:35 | yes | 0 | 133 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 04:33 | yes | 0 | 67 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 02:19 | yes | 0 | 58 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 02:00 | yes | 9 | 7 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:32 | yes | 3 | 7 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 02:39 | yes | 13 | 18 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-09-14 23:24 | yes | 20 | 6 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 00:29 | yes | 0 | 9 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 22:58 | yes | 0 | 7 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 03:45 | yes | 0 | 19 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 00:17 | yes | 0 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 02:06 | yes | 0 | 37 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 03:06 | yes | 0 | 35 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-14 23:49 | yes | 0 | 36 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-14 23:28 | yes | 0 | 11 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 03:19 | no | 0 | 9 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-14 23:02 | yes | 1 | 6 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 02:27 | no | 0 | 15 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-09-15 03:22 | yes | 20 | 9 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 04:42 | yes | 0 | 7 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 01:55 | yes | 0 | 15 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 02:15 | yes | 0 | 41 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:16 | yes | 0 | 2 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 03:26 | no | 0 | 46 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 01:17 | yes | 0 | 45 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 01:55 | yes | 0 | 37 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 02:19 | yes | 0 | 23 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 00:54 | yes | 29 | 11 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 01:42 | yes | 6 | 6 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 02:41 | yes | 21 | 25 s |
| Negative framing | Perplexity Sonar | sonar | 2026-09-15 00:55 | yes | 20 | 7 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 02:29 | yes | 0 | 9 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 05:05 | yes | 0 | 18 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-14 22:59 | yes | 0 | 58 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:48 | yes | 0 | 2 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 02:16 | yes | 0 | 60 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 04:15 | yes | 0 | 57 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 03:50 | yes | 0 | 37 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-14 22:58 | yes | 0 | 15 s |
Noise floor in this category
Flips between the edition run and its calibration repeat. Six prompts per model is a small sample; the index-wide floor is the number to trust.
ShowHide
Claude Haiku 4.5
3 of 4 flipped
GPT-5.4 mini
1 of 4 flipped
Gemini 3.5 Flash
4 of 5 flipped
Perplexity Sonar
1 of 4 flipped
Grok 4.20
4 of 6 flipped
Mistral Small
3 of 5 flipped
DeepSeek V4 Flash
3 of 5 flipped
Llama 4 Maverick
3 of 4 flipped
Qwen 3.7 Flash
3 of 4 flipped
Kimi K2
2 of 5 flipped
GLM 4.7 FlashX
2 of 4 flipped
MiniMax M2.5
1 of 4 flipped
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
ShowHide
Category-scoped readings
CallMiner read as CallMiner Eureka
Clari read as Clari Copilot
Clari (formerly Chorus.ai) read as Clari Copilot
HubSpot read as HubSpot Sales Hub
HubSpot's CI read as HubSpot CI
Microsoft (M365 Copilot) read as Microsoft Dynamics 365 Sales
Neon read as Neon Mobile
Outreach read as Outreach Kaia
Outreach (Kaia) read as Outreach Kaia
Salesloft read as Salesloft Conversations
Zoom read as Zoom Revenue Accelerator
Unresolved, counted raw
Agentforce Sales
Call Recorder by Arun Nair
Calliper
Colibri
DeepScribe
Krikey
Meet Record
Microsoft Teams AI Transcription
Numi
Plaud Note
Rev
Rewind AI / Limitless
Salesforce HVS / Einstein Conversation Insights
Semafone
TapeACall
Voibe
VoiceInk
Discontinued, still offered
No shut-down product was recommended here.