9 categories · RankedCloudTalk
CloudTalk is business calling software for growing small and midsize businesses, aimed at sales and support teams who work mostly by phone · cloudtalk.io ↗
Strongest at small business, contested with JustCall. Ranked 14 of 77 for enterprise buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Ranked first, contested: JustCall has 18%.
Ranked first, contested: Orum has 13%. 2 of 14 models made it the first choice when asked directly.
Five9 is first at 28%.
Why models recommend it
“CloudTalk is best for mid-market sales teams, combining four dialing modes, 160+ country coverage, and built-in AI at a transparent price”Claude Haiku 4.5 · Paraphrase question · first choice
“Start with CloudTalk if your mid-market B2B focus is on integrated sales/support without deep coding—it's the most "plug-and-play"”Grok 4.20 · Direct question · first choice
“CloudTalk is positioned as best overall contact center software for mid-market sales & support teams needing AI and CRM depth”Muse Glimmer 30B · Direct question · first choice
“Start by evaluating Aircall or CloudTalk if you want a modern, affordable platform with strong CRM ties.”Kimi K2 · Direct question · first choice
What gives them pause
“often cited as "overpriced legacy tech" with outdated interfaces and glitchy calling experiences”Mistral Small · Negative question · warning
“Some comparison data flags call-quality and dropped-call complaints, so test call reliability in your target regions before committing.”Perplexity Sonar · Negative question · warning
“Software like Dialpad or CloudTalk advertises low entry prices ... but their power dialers are locked behind higher-tier plans”Gemini 3.5 Flash · Budget-constrained question · warning
“They avoid the complexity/cost of full phone systems like Aircall, RingCentral, or CloudTalk”Grok 4.20 · Budget-constrained question · warning
Also on the shortlist
The products named in the same answers as CloudTalk, over the 366 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 140 | 15 | Compare → | |
| 123 | 10 | Compare → | |
| 61 | 6 | Compare → | |
| 55 | 3 | Compare → | |
| 47 | 13 | Compare → | |
| 47 | 3 | Compare → | |
| 45 | 2 | View → | |
| 44 | 5 | View → | |
| 43 | 23 | View → | |
| 42 | 5 | Compare → |
What the models named instead of CloudTalk →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on CloudTalk's own site, not checked by Gane.
- For
- sales and support teams who live on the phone
- Price stated
- Plans run from €19 to €49 per user per month on annual billing
- Starting price
- 19
- Free plan or trial
- 14 days for the phone system, and 50 free minutes for the voice agents
- Integrations
- 100
- Certifications
- SOC 2, GDPR, HIPAA, ISO 27001, CCPA, PCI DSS, EU-US DPF
- Customers named
- Revolut, Glovo, Nokia, PlanRadar, Swile, Bit2me, CoachHub, Pipedrive
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 364 of the 366 answers that named CloudTalk and are not a share of its labels.
Domains cited
718 of the 999 domain citations in answers naming CloudTalk came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 4 | 5 | 3 | 0 | 12 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 1 | 1 | 1 | 1 | 4 |
| Perplexity Sonar | 3 | 5 | 2 | 1 | 11 |
| Grok 4.20 | 3 | 4 | 2 | 1 | 10 |
| Mistral Small | 2 | 5 | 3 | 1 | 11 |
| DeepSeek V4 Flash | 4 | 7 | 4 | 0 | 15 |
| Llama 4 Maverick | 4 | 3 | 3 | 0 | 10 |
| Qwen 3.7 Flash | 4 | 2 | 2 | 0 | 8 |
| Kimi K2 | 3 | 3 | 2 | 0 | 8 |
| GLM 4.7 FlashX | 1 | 11 | 2 | 0 | 14 |
| MiniMax M2.5 | 3 | 4 | 2 | 0 | 9 |
| GPT-6 Luna | 1 | 1 | 0 | 0 | 2 |
| Muse Glimmer 30B | 5 | 6 | 2 | 0 | 13 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 2,159 | undated | CRM, Dialers | ||
| Comparison | 324 | undated | |||
| Case study | 99 | undated | |||
| Glossary or explainer | 66 | undated | Dialers | ||
| Podcast or video | 30 | undated | |||
| Report or ebook | 29 | undated | |||
| Webinar or virtual event | 21 | undated | |||
| Conference or event | 12 | 1 | 2026-07-16 | ||
| Template or tool | 11 | 0 | 2026-04-08 |
Most recent
- 2026-07-168264147 conference calling conference or event
- 2026-04-0811873443 onboarding checklist template or tool
How it is countedHide how it is counted
Every page cloudtalk.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name CRM (24); 3 name its categories the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.