Index › GTM › Revenue operations › CRM › Small business · November 2026 Edition

CRM for small business buyers

Asked as “CRM”, and as “customer relationship management system”, on behalf of a small B2B company. 54 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each.
Standing · first-choice share
65%
Clear leader
65HubSpot CRM15Pipedrive06Bigin by Zoho15others

65% of first choices, clear leader.

Since October 2026▲+21Since October 2026: 44% → 65%, +21 points. Past the 11-point floor: movement.HubSpot CRM held the lead, +21 points on 44%, past the floor.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince October 2026
01HubSpot CRM65%12%76endorsed leader▲+21Since October 2026: 44% → 65%, +21 points. Past the 11-point floor: movement.44% → 65%
02Pipedrive15%5%66accepted challenger▼−5Since October 2026: 20% → 15%, −5 points. Inside the 11-point floor: within noise.20% → 15%
03Bigin by Zoho6%4%28accepted challenger▼−3Since October 2026: 9% → 6%, −3 points. Inside the 11-point floor: within noise.9% → 6%
04Nutshell6%0%11accepted challenger▲+6Since October 2026: 0% → 6%, +6 points. Inside the 11-point floor: within noise.0% → 6%
Show the six products at 0%, ordered by negative rate
10Salesforce Sales Cloud0%65%40criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%
09Salesforce CRM0%64%11criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%
05Zoho CRM0%11%61accepted challenger▼−9Since October 2026: 9% → 0%, −9 points. Inside the 11-point floor: within noise.9% → 0%
08monday CRM0%8%12accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%
06Freshsales0%3%36accepted challenger▼−4Since October 2026: 4% → 0%, −4 points. Inside the 11-point floor: within noise.4% → 0%
07Less Annoying CRM0%0%21accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one can't be told apart from repeat variation, and both are shown. Each index measures its own floor from its own repeat, over its own categories, so the floor differs from one index to the next. Both editions asked the same fourteen models. How the floor is measured

Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not small business.

One product takes 65% of first choices here, so the chart would put nine markers in one corner and one at the far edge. The two measurements it plots are columns in the standing above: share, and the negative label rate. Two products carry a negative rate above 25% in this category.

What they warned about

Five of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Perplexity Sonar, Grok 4.20, Mistral Small, Kimi K2, GLM 4.7 FlashX, MiniMax M2.5 and Muse Glimmer 30B changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Salesforce Sales Cloud
65%
26 of 40 labels negative · 12 of 14 models · 9 hard negative
“Often excessive for small teams unless sales processes are complex... Setup, customization, consulting, and ongoing administration can outweigh the benefits.” Perplexity Sonar, negative prompt
HubSpot CRM
12%
9 of 76 labels negative · 9 of 14 models · 3 hard negative
“When to avoid: If you anticipate growth without a clear budget for upgrades, or if you want a truly lean setup.” Grok 4.20, negative prompt
Salesforce CRM
64%
7 of 11 labels negative · 7 of 14 models · 1 hard negative
“This is generally too expensive and complex for very small teams (1–3 people).” Mistral Small, negative prompt
Zoho CRM
11%
7 of 61 labels negative · 7 of 14 models · 1 hard negative
“Zoho CRM has the lowest rating on this list 4.40 and the weakest support score 4.08"... "Zoho's so damn bloaty and slow” Muse Glimmer 30B, negative prompt

What they cite

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted.

Sites the answers cite

65 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 598 links across 188 sites, every framing counted. Ranked by the number of answers carrying the site or page. 10 of the 252 answers across every segment cited this index's own page for the category; the method page measures whether that reading tilts an answer.

27 answers · 30 citations · 11 models
18 answers · 18 citations · 8 models
vendor site · Salesforce16 answers · 18 citations · 7 models
vendor site · HubSpot15 answers · 17 citations · 6 models
vendor site · Capterra14 answers · 28 citations · 9 models
vendor site · Pipedrive13 answers · 17 citations · 7 models
vendor site · Nutshell13 answers · 14 citations · 9 models
13 answers · 13 citations · 7 models
vendor site · Salesflare12 answers · 19 citations · 7 models
11 answers · 11 citations · 5 models
10 answers · 10 citations · 7 models
10 answers · 10 citations · 6 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

Search against answers

Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best crm”, “crm”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
Company and productsShareOwn site citedName searches, GoogleAI search demand, est.Organic visitsPaid search a month, est.Google ads, last 30 daysBest Google position
HubSpot parent site
HubSpot CRM 65%, HubSpot Sales Hub 6%
70%687368,0009,776
Pipedrive pipedrive.com15%36049,500598418,149$55978
Zoho bigin.com
Bigin by Zoho 6%
6%74210331,9800
Nutshell nutshell.com6%3122,2004,18925,09937
Salesflare salesflare.com2%26720923,8041
Agile CRM agilecrm.com2%14
Zoho parent site
Zoho CRM 0%, Zoho CRM or Bigin 0%
0%33149,500660
Freshsales freshworks.com0%1381,60038111,586$14,486113
Less Annoying CRM lessannoyingcrm.com0%396,600157,6486
monday CRM monday.com
monday CRM 0%, Monday.com 0%
0%9874,0003,467691,961$1641195

Google's top ten for the two searches hold 13 sites; 3 of them are among the sites the models cited here (hubspot.com, pipedrive.com, salesforce.com). The first result for “best crm” is salesforce.com.

How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHide
ModelDirect“What is the best CRM for a small B2B company?”Paraphrase“Which customer relationship management system would you recommend to a small business that sells to other businesses?”Comparative“What are the top CRMs for a small team and how do they differ?”Budget-constrained“What is the best CRM for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a CRM. What should we look at?”Negative“Which CRMs should a small business avoid or be cautious about?”
Claude Haiku 4.5HubSpot CRM
Three alternativesFreshsales, Pipedrive, Zoho CRM
against: Salesforce Sales Cloud
HubSpot CRM, PipedriveChanged
Two alternativesSalesforce Sales Cloud, Zoho CRM
NetHunt
Seven alternativesBigin by Zoho, Capsule CRM, HubSpot CRM, Less Annoying CRM, Pipedrive, Zoho CRM, monday CRM
no first choiceno first choiceagainst: Act!, Bigin by Zoho, Keap, Microsoft Dynamics CRM, Salesforce Sales Cloud
GPT-5.4 miniPipedrive
Two alternativesHubSpot CRM, Salesforce CRM
HubSpot CRMChanged
One alternativePipedrive
against: Salesforce CRM
HubSpot CRM
Six alternativesBigin by Zoho, Freshsales, Pipedrive, Salesforce CRM, Zoho CRM, monday CRM
HubSpot CRM
Three alternativesBigin by Zoho, Freshsales, Pipedrive
no first choicenothing named
Gemini 3.5 FlashHubSpot CRM
Four alternativesClose, Pipedrive, Salesforce Sales Cloud, Zoho CRM
HubSpot CRMHeld
Three alternativesClose, Pipedrive, Zoho CRM
HubSpot CRM
Five alternativesBigin by Zoho, Freshsales, Pipedrive, Zoho CRM, monday CRM
against: Salesforce CRM
HubSpot CRM
Five alternativesBigin by Zoho, Bitrix24, Freshsales, Less Annoying CRM, Zoho CRM
no first choiceagainst: Act!, GoHighLevel, GoldMine, HubSpot CRM, Keap, Microsoft Dynamics 365 Sales, Oracle CX, SAP Sales Cloud, Salesforce Sales Cloud, SugarCRM
Perplexity SonarPipedrive
Four alternativesHubSpot CRM, Nutshell, Salesflare, Zoho CRM or Bigin
against: Salesforce Sales Cloud
HubSpot CRMChanged
Three alternativesFreshsales, Pipedrive, Zoho CRM
against: Salesforce CRM
HubSpot CRM
Five alternativesBigin by Zoho, Freshsales, Pipedrive, Zoho CRM, monday CRM
against: Salesforce Sales Cloud
Bigin by Zoho
Three alternativesFreshsales, HubSpot CRM, Zoho CRM
against: Pipedrive
no first choiceagainst: GoHighLevel, HubSpot CRM, Salesforce Sales Cloud, Zoho CRM
Grok 4.20HubSpot CRM
Four alternativesBigin by Zoho, Nutshell, Pipedrive, Zoho CRM
against: Salesforce Sales Cloud
HubSpot CRM, PipedriveChanged
One alternativeZoho CRM or Bigin
against: Salesforce Sales Cloud
HubSpot CRM
Five alternativesFreshsales, Less Annoying CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRM
HubSpot CRM
Two alternativesLess Annoying CRM, Zoho CRM or Bigin
no first choice
Four alternativesHubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRM
against: Salesforce Sales Cloud
against: Freshsales, HubSpot CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRM
Mistral SmallNutshell
Three alternativesHubSpot CRM, Pipedrive, Zoho CRM
no first choiceChangedHubSpot CRM, Pipedrive
Four alternativesEngageBay, Freshsales, Less Annoying CRM, Zoho CRM
against: Salesforce Sales Cloud
Agile CRM, HubSpot CRM
Two alternativesBigin by Zoho, Freshsales
no first choiceagainst: HubSpot CRM, Salesforce CRM
DeepSeek V4 FlashHubSpot CRM
Five alternativesBigin by Zoho, Copper, Pipedrive, Salesflare, Zoho CRM
against: Salesforce CRM
HubSpot CRMHeld
Three alternativesPipedrive, Salesflare, Zoho CRM
HubSpot CRM
Three alternativesFreshsales, Pipedrive, Zoho CRM
against: Salesforce Sales Cloud, monday CRM
HubSpot CRM
Three alternativesBigin by Zoho, Freshsales, Less Annoying CRM
no first choiceagainst: Salesforce Sales Cloudagainst: Insightly, Keap, Salesforce Sales Cloud, SugarCRM, Zoho CRM
Llama 4 MaverickHubSpot CRM, HubSpot Sales Hub
Five alternativesBaserow, Copper, Pipedrive, Salesflare, Zoho CRM
HubSpot CRM, HubSpot Sales HubHeld
Five alternativesBaserow, Copper, Pipedrive, Salesflare, Zoho CRM
no first choiceHubSpot CRM
Seven alternativesActiveCampaign, EngageBay, Freshsales, Nutshell, Pipedrive, Salesmate, Zoho CRM
no first choicenothing named
Qwen 3.7 FlashHubSpot CRM
Three alternativesClose, Pipedrive, Zoho CRM
HubSpot CRMHeld
Three alternativesKeap, Pipedrive, Zoho CRM
HubSpot CRM
Four alternativesFreshsales, Pipedrive, Salesforce Sales Cloud, Zoho CRM
HubSpot CRM
Three alternativesFreshsales, Pipedrive, Zoho CRM
HubSpot CRM, Pipedrive
Two alternativesFreshsales, Zoho One
against: Dynamics 365
against: Copper, Microsoft Dynamics 365 Sales, Oracle NetSuite, Salesforce Sales Cloud
Kimi K2Salesflare
Five alternativesBigin by Zoho, HubSpot CRM, Less Annoying CRM, Pipedrive, Zoho CRM
HubSpot CRMChanged
Two alternativesPipedrive, Zoho CRM
HubSpot CRM
Three alternativesFreshsales, Pipedrive, Zoho CRM
against: Salesforce Sales Cloud
HubSpot CRM
One alternativeBigin by Zoho
against: Bitrix24
HubSpot CRM, Pipedrive
Three alternativesFreshsales, Nutshell, Zoho CRM
against: Dynamics 365, Salesforce Sales Cloud
against: HubSpot CRM, Microsoft Dynamics 365 CRM, Nimble CRM, Salesforce Sales Cloud, Zoho CRM
GLM 4.7 FlashXPipedrive
Three alternativesBigin by Zoho, HubSpot CRM, Salesforce Sales Cloud
Bigin by Zoho, HubSpot CRMChanged
Three alternativesOnePageCRM, Pipedrive, Zoho CRM
HubSpot CRM
Two alternativesPipedrive, Zoho CRM
against: Salesforce Sales Cloud
HubSpot CRM
Four alternativesBigin by Zoho, Freshsales, Less Annoying CRM, Zoho CRM
no first choiceagainst: Agile CRM, Apptivo, HubSpot CRM, Monday.com, Salesforce Sales Cloud, Zoho CRM
MiniMax M2.5Nutshell
Four alternativesBigin by Zoho, HubSpot CRM, Pipedrive, Zoho CRM
HubSpot CRMChanged
Three alternativesPipedrive, Zoho CRM, monday CRM
HubSpot CRM
Five alternativesFreshsales, Less Annoying CRM, Monday.com, Pipedrive, Zoho CRM
against: Salesforce Sales Cloud
HubSpot CRM, Nutshell
Three alternativesBigin by Zoho, EngageBay, Less Annoying CRM
HubSpot CRM
Three alternativesFreshsales, Pipedrive, Zoho CRM
against: Salesforce Sales Cloud
against: Agile CRM, HubSpot CRM, Pipedrive, Salesforce Sales Cloud
GPT-6 LunaHubSpot CRM
Three alternativesPipedrive, Salesforce Sales Cloud, Zoho CRM
HubSpot CRMHeld
Two alternativesPipedrive, Zoho CRM
HubSpot CRM
Three alternativesFreshsales, Pipedrive, Zoho CRM
against: Salesforce CRM
Bigin by Zoho
Two alternativesFreshsales, HubSpot CRM
Pipedrive
Two alternativesHubSpot CRM, Zoho CRM
against: Microsoft Dynamics 365 Sales, Salesforce Sales Cloud
against: HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRM
Muse Glimmer 30BHubSpot CRM, HubSpot Sales Hub
Three alternativesPipedrive, Salesforce Sales Cloud, Zoho CRM
HubSpot CRMChanged
Two alternativesPipedrive, Zoho CRM
HubSpot CRM
Five alternativesLess Annoying CRM, Nutshell, Pipedrive, Zoho CRM, monday CRM
against: Salesforce CRM
HubSpot CRM
Five alternativesBigin by Zoho, Freshsales, Nutshell, Pipedrive, Zoho CRM
no first choiceagainst: HubSpot CRM, Salesforce Sales Cloud, Zoho CRM
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Eighty-four rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 08:48no04 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 16:27yes24 s
Direct recommendationGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 13:41no014 s
Direct recommendationPerplexity Sonarsonar2026-11-01 13:22yes104 s
Direct recommendationGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 14:07yes513 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-11-01 12:27yes55 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 10:22yes916 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 16:27yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 11:58no025 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-11-01 10:22yes518 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 10:46yes516 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 16:20yes527 s
Direct recommendationGPT-6 Lunagpt-6-luna2026-11-01 11:42yes413 s
Direct recommendationMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 13:59yes1422 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 15:04no05 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 13:00yes34 s
ParaphraseGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 16:06no012 s
ParaphrasePerplexity Sonarsonar2026-11-01 10:36yes103 s
ParaphraseGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 14:34yes58 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-11-01 08:41no01 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 10:26yes1818 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 10:58yes52 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 13:45no023 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-11-01 09:38yes526 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 16:43yes1034 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 12:42yes523 s
ParaphraseGPT-6 Lunagpt-6-luna2026-11-01 14:23yes211 s
ParaphraseMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 16:58yes1215 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 12:00yes99 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 12:38yes28 s
ComparativeGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 11:23no017 s
ComparativePerplexity Sonarsonar2026-11-01 12:59yes105 s
ComparativeGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 16:25yes515 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-11-01 11:37yes57 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 13:59yes2034 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 12:20yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 15:08yes525 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-11-01 13:12yes1023 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 11:43yes2547 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 13:05no012 s
ComparativeGPT-6 Lunagpt-6-luna2026-11-01 10:41yes519 s
ComparativeMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 13:24yes1023 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 08:44no04 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 16:41yes24 s
Budget constrainedGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 08:43no013 s
Budget constrainedPerplexity Sonarsonar2026-11-01 17:18yes103 s
Budget constrainedGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 14:25yes59 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-11-01 13:55yes54 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 16:36yes1020 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 11:18yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 15:48no027 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-11-01 13:39yes532 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 09:40yes2565 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 12:38yes517 s
Budget constrainedGPT-6 Lunagpt-6-luna2026-11-01 10:29yes37 s
Budget constrainedMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 14:44yes1418 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 13:07no06 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 09:45no04 s
Scale constrainedGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 16:14no018 s
Scale constrainedPerplexity Sonarsonar2026-11-01 16:31yes108 s
Scale constrainedGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 16:40yes511 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-11-01 12:20no07 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 10:19yes1022 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 13:32yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 17:04no026 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-11-01 11:57yes1829 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 13:04yes1032 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 13:22no017 s
Scale constrainedGPT-6 Lunagpt-6-luna2026-11-01 16:07yes419 s
Scale constrainedMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 16:40yes1421 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 09:43yes1910 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 12:49no04 s
Negative framingGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 09:34yes918 s
Negative framingPerplexity Sonarsonar2026-11-01 11:03yes104 s
Negative framingGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 17:15yes2519 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-11-01 12:54yes54 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 11:21yes2425 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 13:19yes53 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 16:18yes532 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-11-01 08:48yes2559 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 09:33yes1526 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 11:32yes929 s
Negative framingGPT-6 Lunagpt-6-luna2026-11-01 10:47yes418 s
Negative framingMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 10:08yes2330 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

ShowHide
Category-scoped readings
HubSpot read as HubSpot CRM
HubSpot (Professional Plans) read as HubSpot CRM
HubSpot (Sales Hub/CRM) read as HubSpot CRM
HubSpot Smart CRM read as HubSpot CRM
Monday Sales CRM read as monday CRM
Monday.com Sales CRM read as monday CRM
Salesforce read as Salesforce Sales Cloud
Salesforce (Sales Cloud) read as Salesforce Sales Cloud
Salesforce (Starter / Pro) read as Salesforce Sales Cloud
Salesforce (Starter Suite / Essentials) read as Salesforce Sales Cloud
Zoho read as Zoho CRM
Unresolved, counted raw
Freshsales Suite
HubSpot Sales
NetHunt
Nimble CRM
Salesmate.io
Discontinued, still offered
No shut-down product was recommended here.
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