HubSpot Sales Hub vs Zoho CRM
Five of fourteen models named HubSpot Sales Hub first on the direct prompt; zero named Zoho CRM. HubSpot Sales Hub was named by eleven of the fourteen models and Zoho CRM by fourteen and HubSpot Sales Hub carries 13 labels and Zoho CRM 65, so the shares are not directly comparable.
By HubSpot, Cambridge, United States, founded 2006. Named in twenty-two categories this edition.
Named in eleven categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the CRM page.
By framing
HubSpot Sales HubFirst choices, of fourteen modelsZoho CRM
Across every category in the November 2026 Edition, HubSpot Sales Hub and Zoho CRM were named in the same answer 124 times, of the 756 answers naming HubSpot Sales Hub and the 395 naming Zoho CRM. In those answers Zoho CRM took the first choice eleven times and HubSpot Sales Hub fifty-three.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | | | |
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | ||||
| Grok 4.20 | | | | | | |
| Mistral Small | | | | |||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | |||||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | ||
| MiniMax M2.5 | | | | | | |
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | | | | |
HubSpot Sales Hub Zoho CRM first choice named as an alternative argued againstblank: not namedEach cell is one answer, HubSpot Sales Hub on the left and Zoho CRM on the right.The direct prompt
HubSpot Sales Hub first, Zoho CRM an alternative
5 of 14 modelsZoho CRM was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
7 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
2 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
HubSpot Sales Hub6%#– of 10Zoho CRM0%#5 of 10HubSpot Sales Hub28%#2 of 9Zoho CRM12%#3 of 9HubSpot Sales Hub0%#– of 8Zoho CRM0%#7 of 8What the models said about HubSpot Sales Hub
No label in this category carried a quote.
What the models said about Zoho CRM
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.
“Affordable but often criticized for glitches, limited mobile app, poor support response times, and feature bloat” Grok 4.20 · negative prompt · soft negative
“Users commonly complain about limited and slow customer support and a complex, unintuitive user interface” Claude Haiku 4.5 · negative prompt · soft negative
“Often highlighted as the best value for small businesses, Zoho CRM offers low-cost plans and even a free forever plan.” Mistral Small · budget prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.