Index › GTM › Products › Freshsales · November 2026 Edition
7 categories · Ranked

Freshsales

Freshsales is a sales-focused CRM from Freshworks for sales teams, with small and mid-sized businesses among those it is recommended for · freshworks.com ↗

#7Best rank (mid-market)
14/14Models named it
10First choices
12Warnings
November 2026 Edition · all company sizes counted.
Ranked inLead routing and management #7 mid-marketValue selling tools #14Sales engagement platforms #6Revenue intelligence and forecasting #17CRM #9Field sales tools #61
1 more
Territory and quota planning #70
What AI models recommend in lead routing

Read the same way at every company size.

The standing depends on who is buying. Every model is asked the same questions for each company size.

Why models recommend it

“Freshsales: Best for budget-conscious teams that want CRM and sequences together. Pricing starts at $9 per user per month.”Llama 4 Maverick · Budget-constrained question · first choice
“For the tightest budgets, Zoho Analytics or Freshsales offer the best balance of features and affordability.”MiniMax M2.5 · Budget-constrained question · first choice
“HubSpot CRM and Freshsales/Freshworks are the strongest "value for money" options for many small teams”GPT-5.4 mini · Budget-constrained question · first choice
“HubSpot Free CRM or Freshsales Free Plan provide the best value”MiniMax M2.5 · Budget-constrained question · first choice

What gives them pause

“May not have the depth for complex multi-department needs at 500+ seats”DeepSeek V4 Flash · Scale-constrained question · warning

Also on the shortlist

The products named in the same answers as Freshsales, over the 162 answers that named it, and how often each was the first choice instead.

What the models named instead of Freshsales →

A side-by-side page exists where both products are among a category's top eight.

At a glance

Stated on Freshsales's own site, not checked by Gane.

Free plan or trial
Start for free
Headquarters
San Mateo
Visit freshworks.com ↗

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named Freshsales came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 138 of the 162 answers that named Freshsales and are not a share of its labels.

Domains cited

blog.hubspot.com45
g2.com31
reply.io26
fitsmallbusiness.com25
leadangel.com25
hubspot.com24
zapier.com22
pipedrive.com21
capterra.com20
oncehub.com20

259 of the 259 domain citations in answers naming Freshsales came from a third party's page.

Pages cited

Pages are listed as the models cited them.

By model

How each model answered on Freshsales across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ModelFirst choiceAlternativeMentionWarningLabels
Claude Haiku 4.500000
GPT-5.4 mini11002
Gemini 3.5 Flash12003
Perplexity Sonar02103
Grok 4.2003306
Mistral Small03104
DeepSeek V4 Flash03014
Llama 4 Maverick10001
Qwen 3.7 Flash01102
Kimi K201102
GLM 4.7 FlashX01203
MiniMax M2.522206
GPT-6 Luna02002
Muse Glimmer 30B03508

What it publishes

Addresses on freshworks.com
5,924
subdomains included
Content
893
counted in the table below
Documentation
2,139
Product · Integration
53 · 20
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Case study258542026-09-24
Conference or event16572026-09-24
News or press162182026-09-24
Comparison10742026-09-24
Webinar or virtual event6412026-07-30
Blog6352026-09-24
Report or ebook3032026-09-24
Glossary or explainer2322026-09-24
Template or tool1802026-01-07
Podcast or video312026-09-24

Events in person

Announced as of September 28, 2026
The twelve months before September 28, 2026

As the event pages on freshworks.com state them, read September 28, 2026.

How it is countedHide how it is counted

Every page freshworks.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.