8 categories · RankedMicrosoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales is an agent-based CRM solution for sales teams that helps close deals faster and improve team productivity · microsoft.com ↗
Gane, the publisher, sells software in Email marketing, where this product is measured. It is measured there by the same method as every other product. How the conflict is handled.
Strongest at enterprise. Thin evidence at small business: six labels.
The standing depends on who is buying. Every model is asked the same questions for each company size.
HubSpot CRM is first at 65%.
HubSpot CRM is first at 53%. 0 of 14 models made it the first choice when asked directly.
Salesforce Sales Cloud is first at 59%.
Why models recommend it
“Enterprise with complex needs → Salesforce or Microsoft Dynamics”MiniMax M2.5 · Comparative question · first choice
“Companies already heavily embedded in the Microsoft enterprise ecosystem... Native integration with Microsoft products, strong enterprise governance”Gemini 3.5 Flash · Scale-constrained question · alternative
“this allows Microsoft-centric businesses to build custom partner experiences directly into their existing business logic”Qwen 3.7 Flash · Comparative question · alternative
“Choose Microsoft Dynamics 365 if your organization runs entirely on Microsoft tools and needs ERP integration.”Gemini 3.5 Flash · Comparative question · alternative
What gives them pause
“Why Avoid: If you cannot afford a full-time admin to keep the system clean, it often becomes a "garbage dump"”Qwen 3.7 Flash · Negative question · warning
“Microsoft Dynamics 365 stands out as the most frustrating system I've encountered”Muse Glimmer 30B · Negative question · warning
“Why cautious? Heavy integration with Microsoft ecosystem ... Complaints include complexity, high costs, slow performance”Grok 4.20 · Negative question · warning
“Works best only within the Microsoft ecosystem ... Reporting described as "a complete nightmare"”Kimi K2 · Negative question · warning
Also on the shortlist
The products named in the same answers as Microsoft Dynamics 365 Sales, over the 174 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 135 | 40 | View → | |
| 94 | 12 | View → | |
| 94 | 2 | View → | |
| 62 | 2 | View → | |
| 35 | 0 | View → | |
| 29 | 0 | View → | |
| 28 | 0 | View → | |
| 25 | 9 | View → | |
| 13 | 3 | View → | |
| 12 | 0 | View → |
What the models named instead of Microsoft Dynamics 365 Sales →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Microsoft Dynamics 365 Sales's own site, not checked by Gane.
- For
- Vertriebsteams
- Price stated
- Dynamics 365 Sales Professional 56,30 € Benutzer/Monat, jährliche Abrechnung; Dynamics 365 Sales Enterprise Edition 91,00 € Benutzer/Monat, jährliche Abrechnung; Dynamics 365 Sales Premium 130,00 € Benutzer/Monat, jährliche Abrechnung
- Starting price
- 56,30
- Free plan or trial
- Kostenlos testen
- Customers named
- EY, Lenovo, Sandvik Coromant, First West Credit Union, EPAM, ARCHIVM
- Headquarters
- Vancouver, Canada
- Founded
- 1975
- Also from Microsoft
- Azure Synapse, Bing Webmaster Tools, Microsoft 365, Microsoft 365 Copilot, Microsoft Accessibility Insights, Microsoft Ads and 51 more
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 137 of the 174 answers that named Microsoft Dynamics 365 Sales and are not a share of its labels.
Domains cited
243 of the 243 domain citations in answers naming Microsoft Dynamics 365 Sales came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 1 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 5 | 0 | 0 | 5 |
| Perplexity Sonar | 0 | 2 | 1 | 1 | 4 |
| Grok 4.20 | 0 | 4 | 0 | 1 | 5 |
| Mistral Small | 0 | 2 | 3 | 0 | 5 |
| DeepSeek V4 Flash | 0 | 1 | 1 | 3 | 5 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 6 | 0 | 2 | 8 |
| Kimi K2 | 0 | 3 | 1 | 1 | 5 |
| GLM 4.7 FlashX | 0 | 3 | 1 | 0 | 4 |
| MiniMax M2.5 | 1 | 1 | 1 | 2 | 5 |
| GPT-6 Luna | 0 | 3 | 0 | 1 | 4 |
| Muse Glimmer 30B | 0 | 3 | 0 | 1 | 4 |