CRM
Asked as “CRM”, and as “customer relationship management system”, on behalf of a mid-market B2B company. 43 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each.
Standing · first-choice share
53%
Clear leader
53HubSpot CRM28HubSpot Sales Hub12Zoho CRM07others
53% of first choices, clear leader.
Since October 2026▼−6Since October 2026: 59% → 53%, −6 points. Inside the 11-point floor: within noise.HubSpot CRM held the lead, −6 points on 59%, inside the 11-point floor.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small business
HubSpot CRM65%Clear leader▲+21Since October 2026: 44% → 65%, +21 points. Past the 11-point floor: movement.Standing →Mid-marketHubSpot CRM53%Clear leader▼−6Since October 2026: 59% → 53%, −6 points. Inside the 11-point floor: within noise.This pageEnterprise
Salesforce Sales Cloud59%Clear leader▼−6Since October 2026: 65% → 59%, −6 points. Inside the 11-point floor: within noise.Standing →
HubSpot CRM65%Clear leader▲+21Since October 2026: 44% → 65%, +21 points. Past the 11-point floor: movement.Standing →Mid-marketHubSpot CRM53%Clear leader▼−6Since October 2026: 59% → 53%, −6 points. Inside the 11-point floor: within noise.This pageEnterpriseSalesforce Sales Cloud59%Clear leader▼−6Since October 2026: 65% → 59%, −6 points. Inside the 11-point floor: within noise.Standing →The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince October 2026
01HubSpot CRM53%18%61endorsed leader▼−6Since October 2026: 59% → 53%, −6 points. Inside the 11-point floor: within noise.59% → 53%
HubSpot CRM53%18%61endorsed leader▼−6Since October 2026: 59% → 53%, −6 points. Inside the 11-point floor: within noise.59% → 53%02
HubSpot Sales Hub28%0%13accepted challenger▲+5Since October 2026: 23% → 28%, +5 points. Inside the 11-point floor: within noise.23% → 28%
HubSpot Sales Hub28%0%13accepted challenger▲+5Since October 2026: 23% → 28%, +5 points. Inside the 11-point floor: within noise.23% → 28%03
Zoho CRM12%9%65accepted challenger▲+7Since October 2026: 5% → 12%, +7 points. Inside the 11-point floor: within noise.5% → 12%
Zoho CRM12%9%65accepted challenger▲+7Since October 2026: 5% → 12%, +7 points. Inside the 11-point floor: within noise.5% → 12%Show the six products at 0%, ordered by negative rate
06Salesforce Sales Cloud0%25%63criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%
Salesforce Sales Cloud0%25%63criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%05
Microsoft Dynamics 365 Sales0%16%45accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%
Microsoft Dynamics 365 Sales0%16%45accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%04
Pipedrive0%10%49accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%
Pipedrive0%10%49accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%07
Freshsales0%4%25accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise.2% → 0%
Freshsales0%4%25accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise.2% → 0%09
Close0%0%11accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%
Close0%0%11accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%08
Less Annoying CRM0%0%10accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise.2% → 0%
Less Annoying CRM0%0%10accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise.2% → 0%The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one can't be told apart from repeat variation, and both are shown. Each index measures its own floor from its own repeat, over its own categories, so the floor differs from one index to the next. Both editions asked the same fourteen models. How the floor is measured
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
010203040506070809Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative70%
Key
01HubSpot CRM53%
HubSpot CRM53%02HubSpot Sales Hub28%
HubSpot Sales Hub28%03Zoho CRM12%
Zoho CRM12%04Pipedrive0%
Pipedrive0%05Microsoft Dynamics 365 Sales0%
Microsoft Dynamics 365 Sales0%06Salesforce Sales Cloud0%
Salesforce Sales Cloud0%07Freshsales0%
Freshsales0%08Less Annoying CRM0%
Less Annoying CRM0%09Close0%
Close0%What they warned about
Five of fourteen models held their first choice under the paraphrase. Perplexity Sonar, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, GLM 4.7 FlashX, MiniMax M2.5, GPT-6 Luna and Muse Glimmer 30B changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Salesforce Sales Cloud25%
16 of 63 labels negative · 13 of 14 models · 3 hard negative
“Salesforce — Avoid for small teams, tight budgets, or organizations without a dedicated administrator.” Perplexity Sonar, negative prompt
HubSpot CRM18%
11 of 61 labels negative · 11 of 14 models
“The free or low-cost entry point can become expensive as you add users, automation, reporting, marketing, and service features.” Perplexity Sonar, negative prompt
Microsoft Dynamics 365 Sales16%
7 of 45 labels negative · 6 of 14 models
“Why cautious? Heavy integration with Microsoft ecosystem ... Complaints include complexity, high costs, slow performance” Grok 4.20, negative prompt
Zoho CRM9%
6 of 65 labels negative · 6 of 14 models
“Affordable but often criticized for glitches, limited mobile app, poor support response times, and feature bloat” Grok 4.20, negative prompt
What they cite
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted.
Sites the answers cite
67 of 84 answers in this category came back with a source list, from 13 of 14 models: citations where the model returns them, or the search results it consulted. 599 links across 243 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 1 model searched through a gateway that returned no source list on this edition. 10 of the 252 answers across every segment cited this index's own page for the category; the method page measures whether that reading tilts an answer.
15 answers · 15 citations · 9 models
14 answers · 22 citations · 9 models
vendor site · HubSpot13 answers · 14 citations · 8 models
vendor site · Salesflare12 answers · 12 citations · 7 models
12 answers · 12 citations · 10 models
12 answers · 12 citations · 9 models
vendor site · Zoho11 answers · 18 citations · 6 models
vendor site · Nutshell11 answers · 11 citations · 8 models
vendor site · HubSpot8 answers · 12 citations · 6 models
vendor site · Pipedrive8 answers · 9 citations · 5 models
8 answers · 8 citations · 5 models
8 answers · 8 citations · 8 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
15 answers · 9 models
12 answers · 10 models
9 answers · 7 models
8 answers · 5 models
6 answers · 6 models
6 answers · 4 models
6 answers · 5 models
6 answers · 4 models
6 answers · 5 models
5 answers · 5 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best crm”, “crm”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| HubSpot parent site HubSpot CRM 53%, HubSpot Sales Hub 28% | 81% | 687 | 368,000 | 9,776 | ||||
| Zoho parent site Zoho CRM 12%, Zoho One 0% | 12% | 331 | 49,500 | 660 | ||||
| Zoho bigin.com Bigin by Zoho 5% | 5% | 74 | 210 | 33 | 1,980 | 0 | ||
| Nutshell nutshell.com | 2% | 31 | 22,200 | 4,189 | 25,099 | 37 | ||
| Pipedrive pipedrive.com | 0% | 360 | 49,500 | 598 | 418,149 | $55 | 97 | 8 |
| Microsoft parent site Microsoft Dynamics 365 Sales 0% | 0% | 137 | 2,240,000 | 403,136 | ||||
| Salesforce parent site Salesforce Sales Cloud 0% | 0% | 318 | 550,000 | 60,632 | ||||
| Freshsales freshworks.com Freshsales 0%, Freshworks CRM 0% | 0% | 138 | 1,600 | 38 | 111,586 | $14,486 | 113 | |
| Less Annoying CRM lessannoyingcrm.com | 0% | 39 | 6,600 | 15 | 7,648 | 6 | ||
| Close close.com | 0% | 120 | 368,000 | 1,940,083 | 168,266 | $2,188 | 18 |
Google's top ten for the two searches hold 13 sites; 4 of them are among the sites the models cited here (forbes.com, hubspot.com, pipedrive.com, zoho.com). The first result for “best crm” is salesforce.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best CRM for a mid-market B2B company?”Paraphrase“Which customer relationship management system would you recommend to a mid-sized B2B company?”Comparative“What are the top CRMs and how do they differ?”Budget-constrained“What is the best CRM for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a CRM. What should we look at?”Negative“Which CRMs should I avoid or be cautious about?”
Claude Haiku 4.5HubSpot CRMagainst: PipedriveHubSpot CRMHeldHubSpot CRMagainst: GoHighLevelNutshellno first choiceagainst: HubSpot CRM, Insightly, Pipedrive, Salesforce Sales Cloud, Zoho CRM, Zurple
Three alternatives
Attio, Salesforce Sales Cloud, Zoho CRMTwo alternatives
Salesflare, Zoho CRMFour alternatives
Close, Pipedrive, Salesforce Sales Cloud, Zoho CRMThree alternatives
Bigin by Zoho, HubSpot CRM, Zoho CRMGPT-5.4 miniHubSpot CRMHubSpot CRMHeldno first choiceBigin by Zoho, HubSpot Sales Hubno first choiceagainst: Act!, Bigin by Zoho, HubSpot CRM, Kylas Sales CRM, Nutshell, Salesforce Sales Cloud, Zoho CRM, monday CRM
One alternative
Salesforce Sales CloudFour alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMTwo alternatives
Freshsales, PipedriveGemini 3.5 FlashHubSpot Sales Hubagainst: PipedriveHubSpot Sales HubHeldno first choiceHubSpot CRMno first choiceagainst: Act!, Bitrix24, GoHighLevel, GoldMine, HubSpot CRM, Keap, Salesforce Sales Cloud
Four alternatives
Creatio, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRMThree alternatives
Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRMSix alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRM, monday CRMFour alternatives
Bitrix24, Freshsales, Pipedrive, Zoho CRMFour alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRMPerplexity SonarHubSpot Sales HubHubSpot CRMChangedno first choiceBigin by Zohono first choiceagainst: Blackbaud Raiser's Edge, HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud
Four alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMFive alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Salesflare, Salesforce Sales Cloud, Zoho CRMFour alternatives
Freshsales, HubSpot CRM, Less Annoying CRM, PipedriveGrok 4.20HubSpot CRMHubSpot CRMHeldagainst: Salesforce Sales CloudSalesforce Sales CloudHubSpot CRMno first choiceagainst: Salesforce Sales Cloudagainst: HubSpot CRM, Microsoft Dynamics 365 Sales, Oracle CX, Pipedrive, Salesforce Sales Cloud, Siebel, Zoho CRM
Four alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMThree alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRMFour alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRMFive alternatives
Agile CRM, Bigin by Zoho, EngageBay, Less Annoying CRM, NutshellFour alternatives
Freshsales, HubSpot CRM, Microsoft Dynamics 365 Sales, Zoho CRMMistral SmallHubSpot CRMno first choiceChangedagainst: Salesforce Sales CloudHubSpot CRMagainst: Oracle CXHubSpot CRM, Zoho CRMno first choiceagainst: Salesforce Sales Cloud
Six alternatives
Coevera, Freshsales, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMSix alternatives
Adobe Experience Cloud, Close, Freshworks CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRMThree alternatives
Freshsales Suite, Less Annoying CRM, NutshellDeepSeek V4 FlashHubSpot CRMagainst: Microsoft Dynamics 365 SalesHubSpot Sales HubChangedSalesforce Sales CloudHubSpot CRM, Zoho CRMno first choiceagainst: Freshsalesagainst: Creatio, HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, SugarCRM
Three alternatives
Pipedrive, Salesforce Sales Cloud, Zoho CRMTwo alternatives
Salesforce Sales Cloud, Zoho CRMFour alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRMTwo alternatives
Freshsales, Less Annoying CRMLlama 4 MaverickHubSpot CRMno first choiceChangedno first choiceno first choiceno first choiceagainst: Salesforce Sales Cloud
Three alternatives
Pipedrive, Salesforce Sales Cloud, Zoho CRMQwen 3.7 FlashHubSpot CRMHubSpot Sales HubChangedno first choiceHubSpot CRMno first choiceagainst: NetSuite, Oracle Salesagainst: HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Sierra Interactive, Top Producer
Three alternatives
Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRMFour alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMFive alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMThree alternatives
Agile CRM, Plaky, Zoho CRMFour alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho OneKimi K2HubSpot Sales HubHubSpot Sales HubHeldSalesforce Sales CloudHubSpot CRMno first choiceagainst: HubSpot CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRM
Three alternatives
Coevera, Pipedrive, Salesforce Sales CloudFour alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMThree alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Zoho CRMFive alternatives
Agile CRM, Bigin by Zoho, Less Annoying CRM, Nutshell, Zoho CRMGLM 4.7 FlashXHubSpot Sales HubZoho CRMChangedSalesforce Sales CloudHubSpot CRM, Zoho CRMno first choicenothing named
Six alternatives
Coevera, Freshsales, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMThree alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales CloudSix alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Oracle Sales, Pipedrive, Zoho CRM, monday CRMFour alternatives
Capsule CRM, Flowlu, Less Annoying CRM, NutshellMiniMax M2.5HubSpot CRMHubSpot Sales HubChangedMicrosoft Dynamics 365 Sales, Salesforce Sales CloudHubSpot CRMno first choiceagainst: HubSpot CRM, Microsoft Dynamics 365 Sales, SAP Sales Cloud, Salesforce Sales Cloud, Zoho CRM
Four alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMFour alternatives
Coevera, Pipedrive, Salesforce Sales Cloud, Zoho CRMFour alternatives
HubSpot CRM, Oracle CX, Pipedrive, Zoho CRMTwo alternatives
Freshsales, Zoho CRMGPT-6 LunaHubSpot CRMHubSpot Sales HubChangedHubSpot CRMZoho CRMno first choiceagainst: HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud
Two alternatives
Microsoft Dynamics 365 Sales, Salesforce Sales CloudThree alternatives
Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRMFive alternatives
Freshsales, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMTwo alternatives
Freshsales, HubSpot CRMMuse Glimmer 30BHubSpot Sales HubHubSpot CRMChangedSalesforce Sales CloudHubSpot CRMno first choiceagainst: Blackbaud CRM, Creatio, HubSpot CRM, Salesforce Sales Cloud, Zoho CRM
Seven alternatives
Freshsales, Microsoft Dynamics 365 Sales, Nutshell, Pipedrive, Salesforce Sales Cloud, Zoho CRM, Zoho OneThree alternatives
Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRMFour alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRMThree alternatives
Agile CRM, Bigin by Zoho, Zoho CRMBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 12:41 | yes | 9 | 8 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 09:13 | yes | 3 | 4 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 14:43 | no | 0 | 19 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-11-01 13:35 | yes | 10 | 4 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 15:44 | yes | 5 | 13 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 12:59 | yes | 5 | 4 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 16:42 | yes | 20 | 36 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 10:11 | yes | 5 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 15:24 | yes | 5 | 16 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 15:00 | yes | 10 | 33 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 11:24 | yes | 5 | 84 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 14:54 | yes | 5 | 14 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-11-01 11:08 | yes | 4 | 18 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 11:47 | yes | 15 | 19 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 12:43 | yes | 9 | 8 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 10:37 | no | 0 | 2 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 10:37 | no | 0 | 14 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-11-01 09:07 | yes | 10 | 3 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 14:11 | yes | 5 | 10 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 10:32 | no | 0 | 3 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 13:23 | yes | 14 | 23 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 08:52 | yes | 5 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 10:21 | yes | 5 | 21 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 12:56 | yes | 10 | 42 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 11:30 | yes | 10 | 34 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 09:27 | yes | 5 | 52 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-11-01 17:23 | yes | 3 | 11 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 12:19 | yes | 13 | 17 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 14:09 | yes | 9 | 9 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 09:18 | yes | 0 | 5 s |
| Comparative | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 10:39 | no | 0 | 15 s |
| Comparative | Perplexity Sonar | sonar | 2026-11-01 09:35 | yes | 10 | 5 s |
| Comparative | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 17:15 | yes | 10 | 16 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 10:35 | yes | 5 | 6 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 10:45 | yes | 20 | 24 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 13:27 | yes | 5 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 08:57 | yes | 5 | 17 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 13:36 | yes | 8 | 22 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 13:02 | yes | 10 | 41 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 10:13 | no | 0 | 14 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-11-01 13:46 | yes | 6 | 20 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 16:29 | yes | 14 | 22 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 12:05 | yes | 10 | 8 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 14:30 | yes | 3 | 4 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 17:09 | no | 0 | 13 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-11-01 12:12 | yes | 10 | 3 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 15:15 | yes | 5 | 8 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 13:39 | yes | 5 | 4 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 09:41 | yes | 15 | 16 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 15:05 | yes | 5 | 4 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 14:14 | yes | 5 | 21 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 09:07 | yes | 5 | 32 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 12:11 | yes | 10 | 11 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 12:53 | no | 0 | 18 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-11-01 12:47 | yes | 3 | 7 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 09:44 | yes | 14 | 15 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 14:11 | no | 0 | 6 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 09:58 | no | 0 | 7 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 13:53 | no | 0 | 20 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-11-01 09:59 | yes | 10 | 9 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 16:01 | yes | 5 | 17 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 12:07 | no | 0 | 6 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 13:08 | yes | 23 | 40 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 10:19 | yes | 5 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 09:30 | no | 0 | 30 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 13:21 | yes | 10 | 17 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 11:59 | yes | 15 | 180 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 10:18 | no | 0 | 15 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-11-01 15:09 | yes | 2 | 16 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 12:40 | yes | 15 | 19 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 13:36 | yes | 19 | 9 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 10:47 | yes | 3 | 6 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 10:09 | no | 0 | 14 s |
| Negative framing | Perplexity Sonar | sonar | 2026-11-01 08:51 | yes | 10 | 4 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 14:36 | yes | 5 | 9 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 14:34 | yes | 5 | 6 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 11:51 | yes | 23 | 23 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 09:28 | yes | 5 | 3 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 16:45 | yes | 13 | 62 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 13:40 | yes | 25 | 54 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 11:13 | no | 0 | 25 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 16:43 | yes | 5 | 58 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-11-01 15:58 | yes | 4 | 14 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 09:33 | yes | 15 | 27 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
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Category-scoped readings
Freshworks read as Freshsales
HubSpot read as HubSpot CRM
HubSpot (Enterprise) read as HubSpot CRM
Monday Sales CRM read as monday CRM
Oracle read as Oracle Sales
SAP read as SAP Sales Cloud
Salesforce read as Salesforce Sales Cloud
Zoho read as Zoho CRM
monday sales CRM read as monday CRM
Unresolved, counted raw
Blackbaud CRM
Blackbaud Raiser's Edge
Freshsales Suite
Insightly CRM
Kylas Sales CRM
Plaky (by CAKE.com)
Really Simple Systems
Sierra Interactive
Top Producer
Venturz CRM
Vtiger CRM
Zurple
Discontinued, still offered
No shut-down product was recommended here.