Gane Index
All indexesEvery index and its categoriesGTMMarketing, sales, customer and revenue operations softwareITSecurity, IT operations, cloud, developer and data softwareHRHR, payroll, recruiting, performance and learning softwareFinanceAccounting, planning, spend, billing and treasury software
Claim your listing
Index › IT › Products › InvGate Service Management › Alternatives · November 2026 Edition
One category · what the models named instead

Alternatives to InvGate Service Management, as AI models named them

In the November 2026 Edition, 223 of the 252 answers collected in the one category where InvGate Service Management holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
Freshservice71
ServiceNow ITSM51
Jira Service Management31
ManageEngine ServiceDesk Plus13
Freshdesk7
BMC Helix ITSM3
First choices in the 223 answers that did not name InvGate Service Management, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

IT service management

IT operations and endpoint. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when InvGate Service Management is not its first choice or an alternative in it.
Small businessInvGate Service Management is #10 of 17 here at 0% of first choices, 15 labels.

Seventy-seven of the eighty-four answers did not name InvGate Service Management; it was the first choice in zero. The first choices in those seventy-seven answers, thirteen products in all, the eight most named:

Freshservice41 of 77Head to head →
Jira Service Management14 of 77Head to head →
ManageEngine ServiceDesk Plus7 of 77Head to head →
Freshdesk6 of 77
NinjaOne2 of 77
Spiceworks Cloud Help Desk2 of 77
Supportbench2 of 77
Desk3651 of 77
5 more in the record.The full small business standing →
Mid-marketInvGate Service Management is #4 of 12 here at 7% of first choices, 17 labels.

Seventy-two of the eighty-four answers did not name InvGate Service Management; it was the first choice in four. The first choices in those seventy-two answers, eight products in all:

Freshservice25 of 72Head to head →
Jira Service Management12 of 72Head to head →
ServiceNow ITSM10 of 72
ManageEngine ServiceDesk Plus5 of 72Head to head →
TeamDynamix2 of 72Head to head →
BMC Helix ITSM1 of 72
Freshdesk1 of 72
GLPI1 of 72
The full mid-market standing →
EnterpriseInvGate Service Management is #5 of 8 here at 4% of first choices, 12 labels.

Seventy-four of the eighty-four answers did not name InvGate Service Management; it was the first choice in two. The first choices in those seventy-four answers, seven products in all:

ServiceNow ITSM41 of 74
Freshservice5 of 74Head to head →
Jira Service Management5 of 74Head to head →
BMC Helix ITSM2 of 74
HaloITSM2 of 74
Jira Service Management Cloud Enterprise1 of 74
ManageEngine ServiceDesk Plus1 of 74Head to head →
The full enterprise standing →

How to read this

A category is asked six ways of each of fourteen models on behalf of each buyer segment, so a segment is eighty-four answers. An answer belongs on this page when the judge labeled InvGate Service Management neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named InvGate Service Management only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from InvGate Service Management's side.

The output is the models' output; nothing here is a recommendation by the index, and a product named instead of InvGate Service Management was named by a model, not endorsed by anyone.

InvGate Service Management's pageAll products