Three of fourteen models named InvGate Service Management first on the direct prompt; two named TeamDynamix. InvGate Service Management was named by nine of the fourteen models and TeamDynamix by nine and InvGate Service Management carries 17 labels and TeamDynamix 12, so the shares are not directly comparable.
Named in two categories this edition.
Named in one category this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the IT service management page.
Across every category in the November 2026 Edition, InvGate Service Management and TeamDynamix were named in the same answer ten times, of the 49 answers naming InvGate Service Management and the 21 naming TeamDynamix. In those answers TeamDynamix took the first choice zero times and InvGate Service Management two.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | ||||||
| Perplexity Sonar | ||||||
| Grok 4.20 | ||||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | ||||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | ||||||
| MiniMax M2.5 | ||||||
| GPT-6 Luna | ||||||
| Muse Glimmer 30B |
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“For most mid-market B2B companies, InvGate Service Management or Jira Service Management offer the best balance of capability, scalability, and total cost of ownership.” Kimi K2 · direct prompt · first choice
“Freshservice or InvGate typically offer the best balance of: Full ITSM capability” Kimi K2 · scale prompt · first choice
“InvGate Service Management and Freshservice are the top starting points” GLM 4.7 FlashX · direct prompt · first choice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“TeamDynamix ITSM and JIRA Service Management stand out for their balance of ease of use, scalability, and strong mid-market support.” Mistral Small · direct prompt · first choice
“TeamDynamix is cited as the no-code option with the lowest admin overhead and built-in ITAM.” Muse Glimmer 30B · scale prompt · first choice
“I'd recommend starting with InvGate Service Management or TeamDynamix” MiniMax M2.5 · direct prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.