CRM for enterprise buyers
Asked as “CRM”, and as “customer relationship management system”, on behalf of an enterprise B2B company. 43 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
60%
Clear leader
60Salesforce Sales Cloud19Microsoft Dynamics 365 Sales05Creatio16others
60% of first choices, clear leader.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Show the six products at 0%, ordered by negative rate
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not enterprise.
All twenty-eight head-to-head pages: the top eight products, each against each
HubSpot CRM vs PipedriveHubSpot CRM vs FreshsalesHubSpot CRM vs Less Annoying CRMHubSpot CRM vs NutshellHubSpot Sales Hub vs Zoho CRMHubSpot Sales Hub vs Salesforce Sales CloudHubSpot Sales Hub vs PipedriveHubSpot Sales Hub vs FreshsalesHubSpot Sales Hub vs Less Annoying CRMHubSpot Sales Hub vs NutshellZoho CRM vs Salesforce Sales CloudZoho CRM vs PipedriveZoho CRM vs FreshsalesZoho CRM vs Less Annoying CRMZoho CRM vs NutshellSalesforce Sales Cloud vs PipedriveSalesforce Sales Cloud vs FreshsalesSalesforce Sales Cloud vs Less Annoying CRMSalesforce Sales Cloud vs NutshellPipedrive vs FreshsalesPipedrive vs Less Annoying CRMPipedrive vs NutshellFreshsales vs Less Annoying CRMFreshsales vs NutshellLess Annoying CRM vs Nutshell
One product takes 60% of first choices here, so the chart would put ten markers in one corner and one at the far edge. The two measurements it plots are columns in the standing above: share, and the negative label rate. Four products carry a negative rate above 25% in this category.
What they warned about
Nine of twelve models held their first choice under the paraphrase. Mistral Small, DeepSeek V4 Flash and Llama 4 Maverick changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Pipedrive75%
12 of 16 labels negative · 9 of 12 models · 7 hard negative
“Better suited for SMB and mid-market \u2014 generally not recommended for complex enterprise deployments.” DeepSeek V4 Flash, direct prompt
Salesforce Sales Cloud19%
12 of 63 labels negative · 9 of 12 models · 3 hard negative
“Avoid Salesforce unless you need enterprise-grade customization that justifies unpredictable scaling costs” Qwen 3.7 Flash, budget prompt
HubSpot CRM36%
14 of 39 labels negative · 9 of 12 models · 2 hard negative
“Avoid or be cautious with SMB/mid-market-focused CRMs... Lacks depth in advanced sales ops, territory management, and compliance for 100+ users” Grok 4.20, negative prompt
Zoho CRM50%
16 of 32 labels negative · 8 of 12 models · 1 hard negative
“performance degrades at 50+ users or millions of records... thinner compliance... create risks” Grok 4.20, negative prompt
What they cite
Four of the twelve models returned a source list in this edition: four return the pages they cited.
Sites the answers cite
18 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 255 links across 157 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.
vendor site · Salesforce6 answers · 8 citations · 3 models
6 answers · 7 citations · 3 models
vendor site · Creatio5 answers · 9 citations · 2 models
5 answers · 7 citations · 1 model
vendor site · Nutshell5 answers · 5 citations · 2 models
4 answers · 4 citations · 3 models
4 answers · 4 citations · 3 models
4 answers · 4 citations · 2 models
vendor site · EngageBay3 answers · 4 citations · 2 models
3 answers · 4 citations · 3 models
vendor site · YouTube3 answers · 4 citations · 1 model
3 answers · 3 citations · 2 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
5 answers · 1 model
4 answers · 3 models
3 answers · 2 models
3 answers · 2 models
3 answers · 2 models
3 answers · 2 models
2 answers · 2 models
2 answers · 2 models
2 answers · 2 models
2 answers · 2 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best crm”, “crm”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Salesforce parent site Salesforce Sales Cloud 60%, Salesforce CRM 0% | 60% | 318 | 550,000 | 60,632 | ||||
| Microsoft parent site Microsoft Dynamics 365 Sales 19% | 19% | 137 | 2,240,000 | 403,136 | ||||
| Creatio creatio.com | 5% | 24 | 4,400 | 147 | 146,708 | $12,005 | 18 | 7 |
| HubSpot parent site HubSpot Sales Hub 5%, HubSpot CRM 0% | 5% | 687 | 368,000 | 9,776 | ||||
| Zoho parent site Zoho CRM 5% | 5% | 331 | 49,500 | 660 | ||||
| GoHighLevel gohighlevel.com | 2% | 18 | ||||||
| Microsoft Dynamics 365 Customer Engagement | 2% | |||||||
| Conduyt conduyt.com | 2% | 1 | ||||||
| SAP Sales Cloud | 0% | 135,000 | 74,309 | |||||
| Oracle parent site Oracle Sales 0%, Oracle CX 0%, Oracle NetSuite CRM 0% | 0% | 26 | 450,000 | 66,611 |
Google's top ten for the two searches hold 13 sites; 3 of them are among the sites the models cited here (creatio.com, salesforce.com, solutionsreview.com). The first result for “best crm” is salesforce.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best CRM for an enterprise B2B company?”Paraphrase“Which customer relationship management system would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade CRMs and how do they differ?”Budget-constrained“What is the best CRM for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a CRM. What should we look at?”Negative“Which CRMs should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5Salesforce Sales CloudSalesforce Sales CloudHeldno first choiceno first choiceno first choiceagainst: Oracle's on Demand CRM, Salesforce Sales Cloud, SugarCRM
Four alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Oracle NetSuite CRM, SAP C/4HANAThree alternatives
Microsoft Dynamics 365 Sales, Oracle CX, SAP C/4HANAThree alternatives
Microsoft Dynamics 365 Sales, SAP Sales Cloud, Salesforce Sales CloudThree alternatives
Creatio, Microsoft Dynamics 365 Sales, Salesforce CRMGPT-5.4 miniSalesforce Sales Cloudagainst: HubSpot CRMSalesforce Sales CloudHeldSalesforce Sales/Service CloudMicrosoft Dynamics 365 Salesagainst: HubSpot CRMno first choicenothing named
Two alternatives
Microsoft Dynamics 365 Sales, SAP Sales CloudTwo alternatives
Microsoft Dynamics 365 Sales, SAP Sales CloudSeven alternatives
Creatio, HubSpot CRM, Microsoft Dynamics 365 Sales, Oracle CX, Pega CRM, SAP Customer Experience, Zoho CRMOne alternative
Salesforce Sales CloudGemini 3.5 FlashSalesforce Sales Cloudagainst: Oracle BlueKai, SAP Customer ExperienceSalesforce Sales CloudHeldagainst: Oracle CX, SAP Customer ExperienceSalesforce Sales CloudCreatioagainst: HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales CloudSalesforce Sales Cloudagainst: Oracle CX, SAP CXagainst: Airtable, Capsule CRM, ClickUp, Copper, Freshsales, HubSpot CRM, Keap, Less Annoying CRM, Monday.com, Notion, Pipedrive, Smartsheet, Zoho CRM
Three alternatives
Creatio, HubSpot Sales Hub, Microsoft Dynamics 365 SalesTwo alternatives
HubSpot Sales Hub, Microsoft Dynamics 365 SalesFive alternatives
Creatio, HubSpot CRM, Microsoft Dynamics 365 Sales, Oracle CX, Zoho CRMThree alternatives
Odoo, SugarCRM, SuiteCRMTwo alternatives
HubSpot CRM, Microsoft Dynamics 365 SalesPerplexity SonarSalesforce Sales Cloudagainst: HubSpot Sales Hub, Zoho CRMSalesforce Sales CloudHeldagainst: HubSpot Sales HubSalesforce Sales CloudMicrosoft Dynamics 365 Salesagainst: Salesforce Sales Cloudno first choiceagainst: Bitrix24, Dynamics, HubSpot CRM, Oracle Sales, Pipedrive, SAP Sales Cloud, Salesflare, Salesforce Sales Cloud, Zoho CRM
One alternative
Microsoft Dynamics 365 SalesOne alternative
Microsoft Dynamics 365 SalesSix alternatives
Creatio, HubSpot CRM, Microsoft Dynamics 365 Sales, Oracle CX, SAP Sales Cloud, Zoho CRMOne alternative
CreatioGrok 4.20Salesforce Sales Cloudagainst: Oracle CX, Pipedrive, SAP Sales Cloud, Zoho CRMSalesforce Sales CloudHeldagainst: HubSpot CRM, Zoho CRMSalesforce Sales Cloudagainst: Creatio, Freshsales, Pipedrive, SugarCRM, Zoho CRMMicrosoft Dynamics 365 Salesagainst: Bitrix24, Conduyt, Salesforce Sales Cloud, Zoho CRMSalesforce Sales Cloudagainst: Bitrix24, HubSpot CRM, Pipedrive, Zoho CRM
Two alternatives
HubSpot Sales Hub, Microsoft Dynamics 365 SalesTwo alternatives
Microsoft Dynamics 365 Sales, SAP CXFour alternatives
HubSpot Sales Hub, Microsoft Dynamics 365 Sales, Oracle Sales, SAP Sales CloudThree alternatives
HubSpot Sales Hub, Oracle Sales, SAP Sales CloudTwo alternatives
Dynamics 365, HubSpot CRMMistral SmallSalesforce Sales CloudMicrosoft Dynamics 365 Customer EngagementChangedSalesforce Sales Cloudagainst: PipedriveConduytagainst: HubSpot Sales Hub, Salesforce Sales Cloudno first choiceagainst: HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRM
Four alternatives
HubSpot Sales Hub, Microsoft Dynamics 365 Sales, SAP Sales Cloud, SugarCRMThree alternatives
Oracle Sales, SAP Sales Cloud, Salesforce Sales CloudFive alternatives
Creatio, HubSpot Sales Hub, Microsoft Dynamics 365 Sales, Oracle Sales, SAP Sales CloudTwo alternatives
GoHighLevel, Microsoft Dynamics 365 SalesDeepSeek V4 FlashMicrosoft Dynamics 365 Sales, Salesforce Sales Cloudagainst: Freshsales, Pipedrive, Salesflare, Zoho CRMSalesforce Sales CloudChangedagainst: HubSpot Sales Hub, Oracle Sales, SAP Sales CloudSalesforce Sales CloudMicrosoft Dynamics 365 Salesagainst: HubSpot CRM, Salesforce Sales CloudMicrosoft Dynamics 365 Sales, Salesforce Sales Cloudagainst: HubSpot CRM, Zoho CRMagainst: HubSpot CRM, Microsoft Dynamics 365 Sales, Oracle CX, Oracle Sales, Pipedrive, SAP Sales Cloud, Salesforce Sales Cloud, Zoho CRM
One alternative
HubSpot CRMOne alternative
Microsoft Dynamics 365 SalesFive alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Oracle CX, SAP Sales Cloud, Zoho CRMOne alternative
CreatioLlama 4 MaverickSalesforce Sales Cloud, Zoho CRMHubSpot Sales Hub, Salesforce Sales CloudChangedno first choiceCreatioHubSpot Sales Hubnothing named
Two alternatives
HubSpot CRM, NutshellThree alternatives
HubSpot CRM, TWOZO, Zoho CRMThree alternatives
ActiveCampaign, HubSpot CRM, Salesforce Sales CloudQwen 3.7 FlashSalesforce Sales CloudSalesforce Sales CloudHeldSalesforce Sales Cloudagainst: Zoho CRMZoho CRMagainst: Salesforce Sales Cloudno first choiceagainst: Copper, HubSpot CRM, Insightly, Pipedrive, Salesflare, Zoho CRM
Two alternatives
HubSpot CRM, Microsoft Dynamics 365 SalesThree alternatives
Microsoft Dynamics 365 Sales, Oracle CX, SAP Sales CloudTwo alternatives
HubSpot Sales Hub, Microsoft Dynamics 365 SalesTwo alternatives
HubSpot CRM, Microsoft Dynamics 365 SalesKimi K2Salesforce Sales CloudSalesforce Sales CloudHeldSalesforce Sales Cloudagainst: SAP Sales CloudMicrosoft Dynamics 365 Salesagainst: Salesforce Sales Cloudno first choiceagainst: Close, HubSpot CRM, Monday.com, Pipedrive, Zoho CRM
Two alternatives
HubSpot Sales Hub, Microsoft Dynamics 365 SalesOne alternative
Microsoft Dynamics 365 SalesThree alternatives
HubSpot Sales Hub, Microsoft Dynamics 365 Sales, Oracle CXFour alternatives
Conduyt, Oracle CX, SAP Sales Cloud, SugarCRMGLM 4.7 FlashXSalesforce Sales Cloudagainst: Oracle CX, ServiceNowSalesforce Sales CloudHeldSalesforce Sales CloudGoHighLevelno first choiceagainst: Capsule CRM, Close, HubSpot CRM, Monday.com, OnePageCRM, Pipedrive, Salesforce Sales Cloud
Two alternatives
HubSpot CRM, Microsoft Dynamics 365 SalesOne alternative
Microsoft Dynamics 365 SalesFive alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, NetSuite, Oracle CX, SAP Sales CloudOne alternative
HubSpot CRMMiniMax M2.5Salesforce Sales Cloudagainst: Close, PipedriveSalesforce Sales CloudHeldSalesforce Sales CloudMicrosoft Dynamics 365 Salesagainst: Conduyt, GoHighLevel, Zoho CRMno first choicenothing named
One alternative
HubSpot CRMThree alternatives
Microsoft Dynamics 365 Sales, Oracle CX, SAP Sales CloudFive alternatives
HubSpot Sales Hub, Microsoft Dynamics 365 Sales, Oracle Sales, SAP Sales Cloud, Zoho CRMTwo alternatives
SAP Sales Cloud, Salesforce Sales CloudBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:13 | no | 0 | 4 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:25 | yes | 3 | 7 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 01:35 | yes | 7 | 20 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-09-15 01:07 | yes | 19 | 6 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-14 23:58 | yes | 0 | 6 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 23:57 | yes | 0 | 10 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 00:36 | yes | 0 | 39 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:31 | yes | 0 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-14 23:52 | no | 0 | 29 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-14 23:28 | yes | 0 | 22 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 00:25 | yes | 0 | 35 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 02:30 | yes | 0 | 13 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 03:40 | no | 0 | 4 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 02:31 | yes | 3 | 4 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 02:15 | yes | 11 | 22 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-09-15 04:35 | yes | 20 | 18 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 04:36 | yes | 0 | 5 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 00:26 | no | 0 | 5 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 03:46 | yes | 0 | 22 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:32 | yes | 0 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-14 23:27 | yes | 0 | 28 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 01:55 | yes | 0 | 22 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 04:08 | yes | 0 | 23 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 03:32 | no | 0 | 12 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 05:05 | yes | 15 | 13 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 04:40 | yes | 3 | 14 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:06 | yes | 13 | 27 s |
| Comparative | Perplexity Sonar | sonar | 2026-09-15 02:58 | yes | 18 | 8 s |
| Comparative | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 01:42 | yes | 0 | 9 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 03:45 | yes | 0 | 8 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-09-15 00:54 | yes | 0 | 70 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 04:03 | yes | 0 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 04:09 | yes | 0 | 24 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-14 23:41 | yes | 0 | 39 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 01:19 | yes | 0 | 43 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 01:52 | yes | 0 | 11 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 04:58 | yes | 18 | 9 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 01:14 | yes | 3 | 5 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-15 01:58 | yes | 29 | 33 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-09-15 04:41 | yes | 20 | 6 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 02:15 | yes | 0 | 20 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 03:18 | yes | 0 | 9 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 00:28 | yes | 0 | 27 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 00:29 | yes | 0 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 02:12 | yes | 0 | 26 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 01:42 | yes | 0 | 62 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 04:52 | yes | 0 | 69 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 03:32 | yes | 0 | 81 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 00:49 | no | 0 | 5 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 00:30 | no | 0 | 7 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 22:55 | no | 0 | 17 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-09-15 00:55 | yes | 20 | 11 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 00:29 | yes | 0 | 10 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-15 01:32 | no | 0 | 10 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 02:52 | yes | 0 | 34 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-15 03:20 | yes | 0 | 2 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 02:54 | no | 0 | 44 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 00:19 | yes | 0 | 43 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-15 01:57 | yes | 0 | 34 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:15 | yes | 0 | 18 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-15 03:30 | yes | 24 | 12 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-15 01:16 | no | 0 | 4 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-14 23:16 | yes | 9 | 27 s |
| Negative framing | Perplexity Sonar | sonar | 2026-09-15 00:36 | yes | 20 | 9 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-15 04:51 | yes | 0 | 7 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-09-14 23:20 | yes | 0 | 9 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-15 03:41 | yes | 0 | 40 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-14 23:10 | yes | 0 | 2 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-15 03:09 | yes | 0 | 54 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-15 02:26 | yes | 0 | 60 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-14 23:15 | yes | 0 | 58 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-15 04:37 | yes | 0 | 20 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
ShowHide
Category-scoped readings
Freshworks read as Freshsales
Freshworks (Freshsales) read as Freshsales
HubSpot read as HubSpot CRM
HubSpot (Enterprise Suite) read as HubSpot CRM
HubSpot (Sales Hub - Enterprise Tier) read as HubSpot CRM
Oracle read as Oracle Sales
Oracle CRM Cloud read as Oracle CX
Oracle Fusion Cloud CX (Sales) read as Oracle CX
Pega read as Pega CRM
SAP read as SAP Sales Cloud
SAP (SAP Sales Cloud / SAP CX / legacy SAP CRM) read as SAP Sales Cloud
Salesforce read as Salesforce Sales Cloud
Salesforce (Sales & Service Cloud) read as Salesforce Sales Cloud
Salesforce (Sales Cloud + Customer 360) read as Salesforce Sales Cloud
Salesforce (Sales Cloud) read as Salesforce Sales Cloud
Salesforce (Sales/Service Cloud - Enterprise/Unlimited Edition) read as Salesforce Sales Cloud
Zoho read as Zoho CRM
Unresolved, counted raw
Microsoft Dynamics 365 Customer Engagement (CRM)
Oracle's on Demand CRM
Salesforce Sales/Service Cloud
TWOZO
Discontinued, still offered
No shut-down product was recommended here.