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Index › IT › Products › Ivanti Neurons for ITSM › Alternatives · November 2026 Edition
One category · what the models named instead

Alternatives to Ivanti Neurons for ITSM, as AI models named them

In the November 2026 Edition, 221 of the 252 answers collected in the one category where Ivanti Neurons for ITSM holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
Freshservice81
Jira Service Management33
ServiceNow ITSM32
ManageEngine ServiceDesk Plus12
Freshdesk6
InvGate Service Management6
First choices in the 221 answers that did not name Ivanti Neurons for ITSM, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

IT service management

IT operations and endpoint. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when Ivanti Neurons for ITSM is not its first choice or an alternative in it.
Small businessIvanti Neurons for ITSM is #15 of 17 here at 0% of first choices, 11 labels.

Eighty-four of the eighty-four answers did not name Ivanti Neurons for ITSM; it was the first choice in zero. The first choices in those eighty-four answers, fourteen products in all, the eight most named:

Freshservice46 of 84
Jira Service Management15 of 84
ManageEngine ServiceDesk Plus7 of 84
Freshdesk6 of 84
NinjaOne2 of 84
Spiceworks Cloud Help Desk2 of 84
Supportbench2 of 84
Desk3651 of 84
6 more in the record.The full small business standing →
Mid-marketIvanti Neurons for ITSM is #8 of 12 here at 0% of first choices, 19 labels.

Seventy-five of the eighty-four answers did not name Ivanti Neurons for ITSM; it was the first choice in zero. The first choices in those seventy-five answers, nine products in all, the eight most named:

Freshservice31 of 75
Jira Service Management14 of 75
ManageEngine ServiceDesk Plus5 of 75
InvGate Service Management4 of 75
ServiceNow ITSM3 of 75
TeamDynamix3 of 75
GLPI2 of 75
BMC Helix ITSM1 of 75
1 more in the record.The full mid-market standing →
EnterpriseIvanti Neurons for ITSM is #8 of 8 here at 0% of first choices, 31 labels.

Sixty-two of the eighty-four answers did not name Ivanti Neurons for ITSM; it was the first choice in zero. The first choices in those sixty-two answers, seven products in all:

ServiceNow ITSM29 of 62
Freshservice4 of 62
Jira Service Management4 of 62
BMC Helix ITSM2 of 62
HaloITSM2 of 62
InvGate Service Management2 of 62
Jira Service Management Cloud Enterprise1 of 62
The full enterprise standing →

How to read this

A category is asked six ways of each of fourteen models on behalf of each buyer segment, so a segment is eighty-four answers. An answer belongs on this page when the judge labeled Ivanti Neurons for ITSM neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Ivanti Neurons for ITSM only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Ivanti Neurons for ITSM's side.

The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Ivanti Neurons for ITSM was named by a model, not endorsed by anyone.

Ivanti Neurons for ITSM's pageAll products