Error and crash monitoring for small business buyers
Asked as “error monitoring tool”, and as “application error and crash reporting service”, on behalf of a small B2B company. 42 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
79%
Clear leader
79Sentry14Honeybadger05GlitchTip02others
79% of first choices, clear leader.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Show the six products at 0%, ordered by negative rate
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not small business.
One product takes 79% of first choices here, so the chart would put nine markers in one corner and one at the far edge. The two measurements it plots are columns in the standing above: share, and the negative label rate. Three products carry a negative rate above 25% in this category.
What they warned about
Seven of twelve models held their first choice under the paraphrase. GPT-5.4 mini, Mistral Small, Llama 4 Maverick, Kimi K2 and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Datadog Error Tracking74%
14 of 19 labels negative · 11 of 12 models · 11 hard negative
“you should avoid or be highly cautious of the following categories ... Enterprise Observability & APM Suites (e.g., Datadog, New Relic, Dynatrace)” Gemini 3.5 Flash, negative prompt
New Relic Errors Inbox85%
11 of 13 labels negative · 10 of 12 models · 5 hard negative
“small businesses should be cautious about or avoid the following error monitoring tools: 1. New Relic – Its error monitoring and triaging system is often criticized as not being user-friendly” Mistral Small, negative prompt
Sentry9%
6 of 68 labels negative · 5 of 12 models · 2 hard negative
“Why avoid: Event-based pricing can become expensive quickly once you exceed free tiers” MiniMax M2.5, negative prompt
Bugsnag10%
4 of 42 labels negative · 4 of 12 models · 1 hard negative
“Tools with Opaque, Sales-Driven Pricing (e.g., Bugsnag, Rollbar)” Gemini 3.5 Flash, negative prompt
What they cite
Twelve of the twelve models returned a source list in this edition: four return the pages they cited and eight the search results they consulted.
Sites the answers cite
63 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 772 links across 162 sites, every framing counted. Ranked by the number of answers carrying the site or page.
vendor site · Scout APM39 answers · 44 citations · 11 models
vendor site · Rollbar31 answers · 48 citations · 10 models
vendor site · ONES.com24 answers · 29 citations · 10 models
24 answers · 24 citations · 11 models
23 answers · 24 citations · 9 models
vendor site · Raygun22 answers · 23 citations · 11 models
18 answers · 18 citations · 7 models
vendor site · Monoscope17 answers · 17 citations · 9 models
vendor site · Guideflow16 answers · 16 citations · 10 models
16 answers · 16 citations · 7 models
13 answers · 14 citations · 7 models
vendor site · G212 answers · 23 citations · 8 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
37 answers · 10 models
26 answers · 10 models
23 answers · 10 models
23 answers · 10 models
21 answers · 11 models
21 answers · 9 models
18 answers · 7 models
16 answers · 10 models
16 answers · 9 models
16 answers · 7 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best error monitoring tool”, “error monitoring tool”, “error monitoring tools”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|
| Sentry sentry.io | 79% | 266 | 90,500 | 21,086 | 254,686 | 120 | 1 |
| Honeybadger honeybadger.io | 14% | 100 | 201,000 | 98 | 13,851 | ||
| GlitchTip glitchtip.com | 5% | 54 | 590 | 9 | 250 | 8 | |
| Rollbar rollbar.com | 2% | 168 | 5,400 | 175 | 12,382 | 5 | 5 |
| Bugsnag bugsnag.com | 0% | 154 | 1,600 | 23 | 1,512 | 4 | 6 |
| Airbrake airbrake.io | 0% | 39 | 5,400 | 164 | 10,122 | ||
| PostHog posthog.com | 0% | 31 | 33,100 | 271 | 25,936 | 120 | 8 |
| Highlight.io | 0% | 70 | 0 | ||||
| Raygun raygun.com | 0% | 66 | 60,500 | 1,699 | 21,222 | 29 | 5 |
| Better Stack betterstack.com | 0% | 311 | 1,600 | 1,017 | 41,811 | 119 |
Google's top ten for the three searches hold 13 sites; 4 of them are among the sites the models cited here (observeone.com, raygun.com, rollbar.com, scoutapm.com). The first result for “best error monitoring tool” is sentry.io.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best error monitoring tool for a small B2B company?”Paraphrase“Which application error and crash reporting service would you recommend to a small business that sells to other businesses?”Comparative“What are the top error monitoring tools for a small team and how do they differ?”Budget-constrained“What is the best error monitoring tool for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating an error monitoring tool. What should we look at?”Negative“Which error monitoring tools should a small business avoid or be cautious about?”
Claude Haiku 4.5Sentryagainst: Datadog Error TrackingSentryHeldagainst: New Relic Errors InboxSentrySentryno first choicenothing named
Three alternatives
Bugsnag, Datadog Error Tracking, RollbarThree alternatives
Bugsnag, Honeybadger, RollbarOne alternative
GlitchTipGPT-5.4 miniHoneybadgerSentryChangedagainst: Datadog Error TrackingSentryRollbaragainst: Sentryno first choicenothing named
Two alternatives
Rollbar, SentryOne alternative
BugsnagThree alternatives
Bugsnag, Firebase Crashlytics, RollbarOne alternative
BugsnagGemini 3.5 FlashSentrySentryHeldSentryGlitchTipagainst: SentrySentryagainst: Datadog Error Tracking, Dynatrace, Elastic Stackagainst: Bugsnag, Datadog Error Tracking, Dynatrace, FullStory, LogRocket, New Relic Errors Inbox, Rollbar, Sentry
Five alternatives
GlitchTip, Highlight.io, Honeybadger, LogRocket, RollbarThree alternatives
Bugsnag, Highlight.io, PostHogFive alternatives
Better Stack, GlitchTip, Highlight.io, Honeybadger, PostHogThree alternatives
Highlight.io, Honeybadger, LogfireThree alternatives
Highlight.io, Honeybadger, RollbarPerplexity SonarSentrySentryHeldSentryagainst: Datadog Error Tracking, New Relic Errors InboxSentryno first choiceagainst: AppSignal, Datadog Error Tracking
Two alternatives
Better Stack, HoneybadgerTwo alternatives
Firebase Crashlytics, HoneybadgerFour alternatives
Bugsnag, Honeybadger, LogRocket, RollbarTwo alternatives
GlitchTip, HoneybadgerGrok 4.20Sentryagainst: Datadog Error Tracking, New Relic Errors InboxSentryHeldSentrySentrySentryagainst: Bugsnag, Datadog Error Tracking, LogRocket, New Relic Errors Inbox
Three alternatives
Bugsnag, Honeybadger, RollbarFour alternatives
Bugsnag, GlitchTip, Honeybadger, RollbarFour alternatives
Bugsnag, GlitchTip, Honeybadger, RollbarTwo alternatives
Firebase Crashlytics, GlitchTipThree alternatives
Airbrake, Bugsnag, RollbarMistral SmallHoneybadgerSentryChangedSentrySentryno first choiceagainst: AppSignal, Datadog Error Tracking, New Relic Errors Inbox, Scout APM
Two alternatives
Airbrake, SentryTwo alternatives
Bugsnag, RaygunTwo alternatives
Airbrake, Scout MonitoringTwo alternatives
GlitchTip, HoneybadgerDeepSeek V4 FlashSentryagainst: BugsnagSentryHeldSentryagainst: AirbrakeGlitchTip, SentrySentryagainst: AppDynamics, Better Stack, Datadog Error Tracking, Dynatrace, New Relic Errors Inbox
One alternative
RollbarTwo alternatives
Bugsnag, RollbarFour alternatives
Bugsnag, GlitchTip, Honeybadger, RollbarOne alternative
PostHogThree alternatives
Bugsnag, Honeybadger, RollbarLlama 4 MaverickHoneybadgerno first choiceChangedHoneybadgerHoneybadgerno first choicenothing named
Three alternatives
Airbrake, Rollbar, SentryTwo alternatives
Sentry, ShotMarkQwen 3.7 FlashSentrySentryHeldSentrySentrySentryagainst: Datadog Error Tracking, FullStory, LogRocket, New Relic Errors Inbox, Rollbar, Splunk
Three alternatives
Better Stack, Honeybadger, RollbarTwo alternatives
Bugsnag, LogRocketFour alternatives
Airbrake, Honeybadger, LogRocket, RaygunFour alternatives
Firebase Performance Monitoring, Grafana Cloud, New Relic Errors Inbox, PostHogThree alternatives
Bugsnag, Raygun, RollbarKimi K2SentryHoneybadgerChangedHoneybadger, Sentryagainst: BugsnagSentrySentryagainst: Airbrake, Datadog Error Tracking, New Relic Errors Inbox, Raygun, Sentry, Splunk
Two alternatives
Honeybadger, RollbarOne alternative
SentryTwo alternatives
GlitchTip, RollbarTwo alternatives
GlitchTip, RollbarTwo alternatives
Bugsnag, RollbarGLM 4.7 FlashXSentrySentryHeldSentrySentrySentryagainst: AppSignal, Datadog Error Tracking, New Relic Errors Inbox, Raygun, Scout Monitoring, Sentry
Three alternatives
Bugsnag, Honeybadger, RollbarFour alternatives
Bugsnag, Honeybadger, Raygun, RollbarFour alternatives
Airbrake, Bugsnag, Raygun, RollbarThree alternatives
Bugsnag, Honeybadger, RollbarTwo alternatives
Bugsnag, RollbarMiniMax M2.5Sentryno first choiceChangedRollbar, SentryHoneybadgerSentryagainst: Datadog Error Tracking, New Relic Errors Inbox, Scout Monitoring, Sentry
Two alternatives
Airbrake, RollbarTwo alternatives
Airbrake, BugsnagTwo alternatives
GlitchTip, SentryTwo alternatives
Bugsnag, RollbarBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 12:35 | no | 0 | 4 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 10:49 | yes | 3 | 5 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 10:56 | yes | 8 | 20 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-09-17 11:28 | yes | 20 | 5 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-17 14:15 | yes | 46 | 20 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 14:02 | yes | 5 | 3 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 09:58 | yes | 10 | 15 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 11:12 | yes | 5 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 12:15 | yes | 10 | 29 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 12:40 | yes | 15 | 23 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 10:24 | yes | 22 | 32 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 10:44 | yes | 8 | 31 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 12:48 | no | 0 | 4 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 13:41 | yes | 4 | 5 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 13:03 | yes | 7 | 23 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-09-17 12:18 | yes | 20 | 6 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-17 10:49 | yes | 18 | 9 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 13:42 | yes | 5 | 6 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 12:02 | yes | 10 | 11 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 14:10 | yes | 5 | 3 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 13:12 | no | 0 | 37 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 12:27 | yes | 29 | 32 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 11:42 | yes | 13 | 283 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 13:48 | yes | 10 | 60 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 09:30 | yes | 14 | 12 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 10:41 | yes | 7 | 9 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 11:13 | yes | 9 | 21 s |
| Comparative | Perplexity Sonar | sonar | 2026-09-17 13:27 | yes | 20 | 10 s |
| Comparative | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-17 11:36 | yes | 36 | 15 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 09:38 | yes | 5 | 6 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 11:45 | yes | 27 | 33 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 13:36 | yes | 5 | 3 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 10:25 | yes | 9 | 31 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 12:30 | yes | 10 | 35 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 11:28 | yes | 10 | 155 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 11:58 | yes | 5 | 17 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 10:02 | no | 0 | 5 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 11:18 | yes | 3 | 4 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 12:21 | yes | 11 | 23 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-09-17 09:50 | yes | 20 | 5 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-17 09:37 | yes | 18 | 8 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 11:33 | yes | 5 | 5 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 09:28 | yes | 10 | 10 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 14:03 | yes | 5 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 12:05 | no | 0 | 38 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 13:14 | yes | 14 | 23 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 11:31 | yes | 14 | 79 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 14:03 | yes | 5 | 24 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 12:31 | no | 0 | 7 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 13:54 | no | 0 | 8 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 10:38 | yes | 7 | 24 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-09-17 12:19 | yes | 20 | 8 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-17 09:39 | yes | 12 | 9 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 10:28 | no | 0 | 4 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 12:55 | yes | 8 | 14 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 12:26 | yes | 5 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 12:17 | yes | 5 | 44 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 13:28 | yes | 10 | 46 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 10:44 | no | 0 | 43 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 13:58 | yes | 5 | 28 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 12:06 | yes | 10 | 17 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 12:02 | yes | 4 | 6 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 12:12 | yes | 13 | 21 s |
| Negative framing | Perplexity Sonar | sonar | 2026-09-17 11:34 | yes | 20 | 6 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-09-17 12:43 | yes | 32 | 16 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 13:37 | yes | 7 | 6 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 13:24 | yes | 19 | 22 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 09:41 | yes | 5 | 3 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 10:52 | yes | 5 | 28 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 13:34 | yes | 24 | 59 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 12:53 | yes | 14 | 89 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 10:10 | yes | 12 | 33 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
ShowHide
Category-scoped readings
Datadog read as Datadog Error Tracking
New Relic read as New Relic Errors Inbox
Scout read as Scout Monitoring
Unresolved, counted raw
Firebase Performance Monitoring
Instabug
Logfire
Pydantic Logfire
ShotMark
Discontinued, still offered
No shut-down product was recommended here.