September 2026 Edition, published · The permanent record of that edition, superseded since. The current standing is on the category page →
Index › IT › Developer platform › Error monitoring › Enterprise · September 2026 Edition

Error and crash monitoring for enterprise buyers

Asked as “error monitoring tool”, and as “application error and crash reporting service”, on behalf of an enterprise B2B company. 45 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
62%
Clear leader
62Sentry13Datadog Error Tracking07Rollbar18others

62% of first choices, clear leader.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Sentry62%21%67endorsed leader
02Datadog Error Tracking13%31%61criticized challenger
03Rollbar7%12%48accepted challenger
04Bugsnag4%21%39accepted challenger
05New Relic Errors Inbox4%28%39criticized challenger
06Honeybadger4%33%12criticized challenger
Show the one product at 0%, ordered by negative rate
07Raygun0%31%16criticized challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not enterprise.

One product takes 62% of first choices here, so the chart would put six markers in one corner and one at the far edge. The two measurements it plots are columns in the standing above: share, and the negative label rate. Four products carry a negative rate above 25% in this category.

What they warned about

Eight of twelve models held their first choice under the paraphrase. Grok 4.20, Llama 4 Maverick, Kimi K2 and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Datadog Error Tracking
31%
19 of 61 labels negative · 12 of 12 models · 3 hard negative
“Tools to Avoid for Predictable Costs | Datadog | Per-host pricing... becomes unpredictable at scale” Kimi K2, budget prompt
Sentry
21%
14 of 67 labels negative · 11 of 12 models · 1 hard negative
“Tools to Avoid or Be Highly Cautious With: 1. Sentry... can lead to unpredictable and skyrocketing costs” Grok 4.20, negative prompt
New Relic Errors Inbox
28%
11 of 39 labels negative · 8 of 12 models · 2 hard negative
“Platforms like *New Relic* charge a premium per "Full Platform User"... you would pay up to $1.2 million annually just for user licenses” Gemini 3.5 Flash, budget prompt
Bugsnag
21%
8 of 39 labels negative · 8 of 12 models · 1 hard negative
“limited scalability for enterprise needs... Best avoided if: You need end-to-end visibility” Grok 4.20, negative prompt

What they cite

Twelve of the twelve models returned a source list in this edition: four return the pages they cited and eight the search results they consulted.

Sites the answers cite

63 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 1055 links across 259 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Scout APM42 answers · 55 citations · 12 models
vendor site · Rollbar37 answers · 53 citations · 11 models
vendor site · Guideflow27 answers · 27 citations · 10 models
vendor site · CubeAPM25 answers · 35 citations · 11 models
vendor site · Raygun22 answers · 29 citations · 9 models
21 answers · 30 citations · 8 models
vendor site · Sentry21 answers · 29 citations · 8 models
vendor site · Better Stack20 answers · 25 citations · 7 models
19 answers · 19 citations · 10 models
vendor site · Sauce Labs18 answers · 19 citations · 10 models
16 answers · 16 citations · 6 models
vendor site · New Relic14 answers · 18 citations · 9 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

Search against answers

Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best error monitoring tool”, “error monitoring tool”, “error monitoring tools”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
Company and productsShareOwn site citedName searches, GoogleAI search demand, est.Organic visitsPaid search a month, est.Google ads, last 30 daysBest Google position
Sentry sentry.io62%26690,50021,086254,6861201
Datadog parent site
Datadog Error Tracking 13%
13%12874,0003,541
Rollbar rollbar.com7%1685,40017512,38255
Bugsnag bugsnag.com4%1541,600231,51246
New Relic newrelic.com
New Relic Errors Inbox 4%
4%7714,80084383,276 company$41289
Honeybadger honeybadger.io4%100201,0009813,851
CubeAPM cubeapm.com2%42400846
Scout scoutapm.com
Scout Monitoring 2%
2%35044,420 company12
GlitchTip glitchtip.com0%5459092508
Dynatrace dynatrace.com0%67622,2001,10662,738$3,941120

Google's top ten for the three searches hold 13 sites; 5 of them are among the sites the models cited here (raygun.com, rollbar.com, saucelabs.com, scoutapm.com, sentry.io). The first result for “best error monitoring tool” is sentry.io.

How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHide
ModelDirect“What is the best error monitoring tool for an enterprise B2B company?”Paraphrase“Which application error and crash reporting service would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade error monitoring tools and how do they differ?”Budget-constrained“What is the best error monitoring tool for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating an error monitoring tool. What should we look at?”Negative“Which error monitoring tools should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5no first choiceno first choiceHeldno first choiceBugsnag
One alternativeScout Monitoring
against: Datadog Error Tracking, Sentry
no first choiceagainst: Datadog Error Tracking, New Relic Errors Inbox, Sentry
GPT-5.4 miniSentry
Three alternativesBugsnag, Datadog Error Tracking, Rollbar
SentryHeld
Four alternativesBugsnag, Datadog Error Tracking, New Relic Errors Inbox, Rollbar
Sentry
Four alternativesBugsnag, Datadog Error Tracking, New Relic Errors Inbox, Rollbar
Bugsnag
Two alternativesGlitchTip, Rollbar
against: Sentry
Sentry
Three alternativesBugsnag, Datadog Error Tracking, Rollbar
against: Bugsnag, Datadog Error Tracking, New Relic Errors Inbox, Rollbar, Sentry
Gemini 3.5 FlashSentry
Two alternativesBugsnag, LogRocket
against: Datadog Error Tracking
SentryHeld
Three alternativesBugsnag, CubeAPM, Datadog Error Tracking
Sentry
Three alternativesBugsnag, Raygun, Rollbar
against: Datadog Error Tracking, New Relic Errors Inbox
Sentry
Three alternativesGlitchTip, Rollbar, TrackJS
against: New Relic Errors Inbox
Sentry
Two alternativesBugsnag, Datadog Error Tracking
against: Airbrake, Bugsnag, Datadog Error Tracking, FullStory, LogRocket, New Relic Errors Inbox, Raygun, Rollbar, Sentry
Perplexity SonarSentry
Three alternativesDatadog Error Tracking, Honeybadger, Rollbar
SentryHeld
Three alternativesBugsnag, Datadog Error Tracking, Firebase Crashlytics
Sentry
Six alternativesAppSignal, Bugsnag, Datadog Error Tracking, New Relic Errors Inbox, Rollbar, Scout Monitoring
Scout Monitoring
One alternativeCubeAPM
against: Datadog Error Tracking, Sentry
Sentry
Three alternativesBugsnag, Datadog Error Tracking, Rollbar
against: Airbrake, BugSplat, Bugsnag, CatchJS, Errorception, LogRocket, Rollbar, TrackJS
Grok 4.20Datadog Error Tracking, New Relic Errors Inbox
Two alternativesDynatrace, Sentry
SentryChanged
Three alternativesDatadog Error Tracking, New Relic Errors Inbox, Rollbar
Sentry
Two alternativesDatadog Error Tracking, New Relic Errors Inbox
Honeybadger
Three alternativesAirbrake, Raygun, Rollbar
against: Datadog Error Tracking, New Relic Errors Inbox, Sentry
Sentry
Three alternativesBetter Stack, Datadog Error Tracking, Rollbar
against: Checkend
against: AppSignal, Bugsnag, Honeybadger, LogRocket, Raygun, Rollbar, Sentry
Mistral SmallSentry
Three alternativesDatadog Error Tracking, LogRocket, Rollbar
SentryHeld
Three alternativesBugsnag, Firebase Crashlytics, Splunk Observability Cloud
Datadog Error Tracking, Sentry
Four alternativesBugsnag, Dynatrace, New Relic Errors Inbox, Rollbar
CubeAPM, Honeybadgeragainst: Datadog Error Tracking, Scout Monitoring, Sentryno first choiceagainst: Bugsnag, Datadog Error Tracking, Honeybadger, Raygun
DeepSeek V4 FlashSentry
Three alternativesDatadog Error Tracking, New Relic Errors Inbox, Rollbar
SentryHeld
Four alternativesBugsnag, Datadog Error Tracking, New Relic Errors Inbox, Rollbar
Sentry
Four alternativesBugsnag, Datadog Error Tracking, New Relic Errors Inbox, Rollbar
Sentry
Three alternativesGlitchTip, Rollbar, Scout Monitoring
against: Datadog Error Tracking
no first choiceagainst: Bugsnag, Datadog Error Tracking, GlitchTip, Honeybadger, LogRocket, Raygun, Rollbar, Sentry
Llama 4 MaverickSentry
Two alternativesRollbar, Scout Monitoring
no first choiceChangedDatadog Error Tracking
Three alternativesBugsnag, Rollbar, Sentry
Sentryno first choiceagainst: AppSignal, Datadog Error Tracking, New Relic Errors Inbox, Scout Monitoring, Sentry
Qwen 3.7 FlashSentry
Three alternativesDatadog Error Tracking, Honeycomb, Splunk
SentryHeld
Two alternativesDatadog Error Tracking, Rollbar
Rollbar, Sentry
Three alternativesBugsnag, Datadog Error Tracking, New Relic Errors Inbox
New Relic Errors Inbox, Sentry
One alternativeHoneybadger
against: Datadog Error Tracking
no first choiceagainst: Datadog Error Tracking, Elasticsearch, New Relic Errors Inbox, Raygun, Rollbar, Sentry
Kimi K2Datadog Error Tracking, Sentry
Two alternativesHoneybadger, New Relic Errors Inbox
Datadog Error TrackingChanged
Three alternativesBugsnag, Rollbar, Sentry
Sentry
Seven alternativesAirbrake, Bugsnag, Datadog Error Tracking, LogRocket, New Relic Errors Inbox, Raygun, Rollbar
Rollbar
Three alternativesRaygun, Sentry, TrackJS
against: Datadog Error Tracking, LogRocket, New Relic Errors Inbox
Sentry
Three alternativesBugsnag, Datadog Error Tracking, Rollbar
against: Airbrake, Bugsnag, Datadog Error Tracking, Honeybadger, New Relic Errors Inbox
GLM 4.7 FlashXSentry
Three alternativesBugsnag, Datadog Error Tracking, Rollbar
SentryHeld
Three alternativesBugsnag, Raygun, Rollbar
Sentry
Four alternativesBugsnag, Datadog Error Tracking, New Relic Errors Inbox, Rollbar
Rollbar
One alternativeRaygun
against: Bugsnag
no first choiceagainst: Datadog Error Tracking, LogRocket, Scout APM, Sentry, Splunk
MiniMax M2.5Datadog Error Tracking, Rollbar
Two alternativesNew Relic Errors Inbox, Sentry
against: Splunk
Datadog Error Tracking, SentryChanged
One alternativeNew Relic Errors Inbox
Sentry
Four alternativesBugsnag, Datadog Error Tracking, New Relic Errors Inbox, Rollbar
no first choiceDatadog Error Tracking, Sentry
One alternativeCheckend
against: Datadog Error Tracking, New Relic Errors Inbox, Sentry
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 13:52no04 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:10yes45 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 10:20yes1426 s
Direct recommendationPerplexity Sonarsonar2026-09-17 10:49yes204 s
Direct recommendationGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 12:55yes3617 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 10:58yes86 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 11:06yes1314 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 12:09yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 14:03no036 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 12:11yes1543 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 13:29yes30287 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 09:22yes524 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 13:17no04 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 13:26yes55 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 12:07yes1021 s
ParaphrasePerplexity Sonarsonar2026-09-17 09:26yes205 s
ParaphraseGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 12:12yes4019 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 11:40yes129 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 12:33yes2018 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 13:22yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 11:28no035 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 11:38yes2051 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 10:17yes29135 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 13:30yes748 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 12:25yes99 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 14:09yes510 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 13:00yes1225 s
ComparativePerplexity Sonarsonar2026-09-17 09:35yes209 s
ComparativeGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 10:00yes2414 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 10:58yes810 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 11:49yes1925 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 13:38yes74 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 11:44no045 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 12:09yes2047 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:55yes2452 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 12:36yes1339 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 10:58yes1710 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 14:08no05 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 13:56yes1632 s
Budget constrainedPerplexity Sonarsonar2026-09-17 09:42yes205 s
Budget constrainedGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 12:04yes3821 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 12:52yes96 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 12:17yes2734 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 12:28yes55 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 10:40no046 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 10:30yes1926 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:33yes27371 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 14:10yes20157 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 10:22yes1811 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 11:22yes58 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 10:57yes1026 s
Scale constrainedPerplexity Sonarsonar2026-09-17 12:30yes2010 s
Scale constrainedGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 12:31yes1913 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 10:38no09 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 14:10yes2845 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:40yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 12:40no043 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 13:49yes3047 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 12:29yes1535 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 13:10yes1329 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 14:08yes1810 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:27yes35 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 12:58yes2930 s
Negative framingPerplexity Sonarsonar2026-09-17 11:02yes208 s
Negative framingGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 12:47yes2112 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 10:32yes56 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 12:42yes2940 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 12:50yes52 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 10:59yes1545 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 09:35yes2538 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:25yes2492 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 14:09yes2161 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

ShowHide
Category-scoped readings
Datadog read as Datadog Error Tracking
Datadog (Error Tracking) read as Datadog Error Tracking
Elastic read as Elastic Observability
New Relic read as New Relic Errors Inbox
Scout read as Scout Monitoring
Unresolved, counted raw
OpenTelemetry-based platforms
Sematext Error Tracking
Discontinued, still offered
No shut-down product was recommended here.
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