5 categories · RankedYellow.ai
Yellow.ai is a chatbot and conversational AI product for customer support automation across multiple channels · yellow.ai ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
No model named it for this buyer.
Intercom Fin AI Agent is first at 52%.
Intercom Fin AI Agent is first at 25%.
Why models recommend it
“dynamic AI agents with multilingual and omnichannel capabilities”GLM 4.7 FlashX · Comparative question · alternative
“Yellow.ai – Good omnichannel capabilities”Kimi K2 · Scale-constrained question · alternative
What gives them pause
“Why to avoid: - Atrocious support - extremely difficult to contact”GLM 4.7 FlashX · Negative question · warning
“G2 reviews describe "atrocious support"—hard to contact, slow responses”Grok 4.20 · Negative question · warning
“Review its compliance coverage carefully; one comparison says it has fewer regulatory certifications than several competitors”Perplexity Sonar · Negative question · warning
“Steep learning curve requiring significant technical expertise”DeepSeek V4 Flash · Negative question · warning
Also on the shortlist
The products named in the same answers as Yellow.ai, over the 35 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 20 | 4 | View → | |
| 16 | 5 | View → | |
| 13 | 2 | View → | |
| 12 | 2 | View → | |
| 8 | 1 | View → | |
| 8 | 1 | View → | |
| 8 | 0 | View → | |
| 7 | 1 | View → | |
| 7 | 0 | View → | |
| 7 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Yellow.ai's own site, not checked by Gane.
- For
- Enterprise
- Price stated
- Pricing
- Free plan or trial
- Try for free
- Integrations
- 150 · 100 (its own pages disagree)
- Certifications
- HIPAA, ISO 27001, ISO 27701, SOC 2 Type II, PCI DSS, GDPR
- Hosting
- IN, US, EU, SEA & MEA, Global, US
- Customers named
- InteleTravel, The City of Cape Coral, Lion Parcel, Waste Connections, VIPdesk, Randstad USA, Sony, Logitech
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 35 of the 35 answers that named Yellow.ai and are not a share of its labels.
Domains cited
Sixty-five of the eighty-two domain citations in answers naming Yellow.ai came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.20 | 0 | 0 | 2 | 2 | 4 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Glossary or explainer | 90 | 61 | 2026-09-24 | ||
| Report or ebook | 73 | 0 | 2025-09-23 | ||
| Blog | 34 | 3 | 2026-09-11 | ||
| Template or tool | 28 | 23 | 2026-09-24 | ||
| Case study | 20 | 0 | 2026-05-13 | ||
| Podcast or video | 10 | 0 | 2023-09-05 | ||
| Webinar or virtual event | 9 | 0 | 2023-01-27 | ||
| News or press | 5 | 0 | 2022-06-13 | ||
| Comparison | 4 | 1 | 2026-09-26 | ||
| Conference or event | 2 | 1 | 2026-09-24 |
Most recent
- 2026-09-26Ivr vs iva comparison
- 2026-09-24Advanced virtual assistants glossary or explainer
- 2026-09-24Agent assist glossary or explainer
- 2026-09-24Behaviour prediction glossary or explainer
- 2026-09-24Biometric authentication glossary or explainer
- 2026-09-24Bot fallback glossary or explainer
How it is countedHide how it is counted
Every page yellow.ai exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.