2 categories · RankedKore.ai
Kore.ai is a chatbot and conversational AI platform for customer support · kore.ai ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Retell AI is first at 15%.
CloudTalk is first at 25%. 1 of 14 models made it the first choice when asked directly.
Synthflow is first at 19%.
Why models recommend it
“Kore.ai and Synthflow are the best options due to their balance of advanced features, ease of use, and scalability”Mistral Small · Direct question · first choice
“One of the strongest AI engines available, preferred by enterprises that want deep custom conversational design”DeepSeek V4 Flash · Comparative question · alternative
“Kore.ai is often ranked highly for its ability to handle complex, regulated industries.”GLM 4.7 FlashX · Comparative question · alternative
“Choose Sobot, Kore.ai, or Cognigy for broad omnichannel or voice deployments.”Perplexity Sonar · Comparative question · alternative
What gives them pause
“G2's recent category snapshot shows comparatively low satisfaction versus some peers.”GPT-5.4 mini · Negative question · warning
“better for larger enterprise governance needs and longer implementations”Muse Glimmer 30B · Direct question · warning
“though they may be overkill (and pricier) for pure mid-sized needs”Grok 4.20 · Paraphrase question · warning
“Likely excessive for a typical mid-market rollout”Perplexity Sonar · Direct question · warning
Also on the shortlist
The products named in the same answers as Kore.ai, over the 79 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 40 | 14 | View → | |
| 38 | 3 | View → | |
| 29 | 6 | View → | |
| 25 | 4 | View → | |
| 23 | 3 | View → | |
| 22 | 1 | View → | |
| 21 | 6 | View → | |
| 20 | 1 | View → | |
| 20 | 0 | View → | |
| 17 | 1 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Kore.ai's own site, not checked by Gane.
- For
- businesses
- Free plan or trial
- Get access
- Certifications
- SOC 2 Type II, PCI DSS, ISO 27001, GDPR, CCPA, EU AI Act, DESC CSP Security Standard
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 77 of the 79 answers that named Kore.ai and are not a share of its labels.
Domains cited
151 of the 180 domain citations in answers naming Kore.ai came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 1 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 1 | 2 |
| Grok 4.20 | 0 | 0 | 1 | 1 | 2 |
| Mistral Small | 1 | 0 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 2 | 0 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 2 | 0 | 0 | 2 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 820 | 0 | 2025-10-27 | CRM | |
| News or press | 102 | 18 | 2026-08-19 | ||
| Podcast or video | 80 | 1 | 2026-07-07 | ||
| Webinar or virtual event | 48 | 0 | 2026-06-04 | ||
| Glossary or explainer | 47 | undated | |||
| Case study | 43 | undated | |||
| Report or ebook | 40 | undated | |||
| Comparison | 32 | 0 | 2026-04-29 | ||
| Conference or event | 8 | 1 | 2026-07-07 | ||
| Template or tool | 4 | undated |
Most recent
- 2026-08-19Kore ai named a leader by gartner forrester and everest group across five major enterprise ai evaluations news or press
- 2026-08-14Kore.ai establishes Bay Area strategic headquarters to lead the next wave of enterprise AI news or press
- 2026-08-14Kore ai launches agent management platform news or press
- 2026-08-14Kore ai launches artemis the new generation of the kore ai agent platform for building governing and optimizing enterpri news or press
- 2026-08-14Kore ai makes its third wave play multi agent orchestration for cx news or press
- 2026-08-14Kore ai names uma sandilya chief commercial officer news or press
How it is countedHide how it is counted
Every page kore.ai exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.