2 categories · RankedAda
Ada is a platform of AI customer service agents for enterprise customer experience teams · ada.cx ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Tidio is first at 30%.
Intercom Fin AI Agent is first at 52%. 0 of 14 models made it the first choice when asked directly.
Intercom Fin AI Agent is first at 25%.
Why models recommend it
“If you need a truly omnichannel, multilingual AI agent with no-code flexibility and enterprise security, Ada is a top choice.”DeepSeek V4 Flash · Comparative question · alternative
“Consider Zendesk Autonomi or Ada for their scale, security, and complex workflow automation”Qwen 3.7 Flash · Comparative question · alternative
“Ada is built for brands that need to deflect massive chat volume without growing headcount.”Kimi K2 · Comparative question · alternative
“Choose Ada if you need an overlay platform that connects deeply with backend systems”Gemini 3.5 Flash · Direct question · alternative
What gives them pause
“well-regarded but require careful evaluation of their integration and customization options”Mistral Small · Negative question · warning
“pricing (custom, ~$50K+/year) may be overkill for mid-sized needs”DeepSeek V4 Flash · Paraphrase question · warning
Also on the shortlist
The products named in the same answers as Ada, over the 57 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 46 | 17 | View → | |
| 38 | 7 | View → | |
| 22 | 1 | View → | |
| 15 | 0 | View → | |
| 14 | 1 | View → | |
| 12 | 0 | View → | |
| 11 | 2 | View → | |
| 11 | 1 | View → | |
| 10 | 2 | View → | |
| 10 | 0 | View → |
What the models named instead of Ada →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Ada's own site, not checked by Gane.
- For
- enterprise CX organizations
- Certifications
- HIPAA, SOC 2, GDPR, PCI DSS, AIUC-1
- Customers named
- Loop Earplugs, Life360, monday.com, ipsy, betsson, epos now, brigit, Cebu Pacific
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 50 of the 57 answers that named Ada and are not a share of its labels.
Domains cited
105 of the 105 domain citations in answers naming Ada came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 2 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 2 | 0 | 0 | 2 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 3 | 1 | 0 | 4 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 1 | 2 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 3 | 0 | 0 | 3 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 1 | 1 | 0 | 2 |
| GPT-6 Luna | 0 | 0 | 1 | 0 | 1 |
| Muse Glimmer 30B | 0 | 1 | 1 | 0 | 2 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Template or tool | 39 | undated | |||
| Report or ebook | 13 | undated | |||
| Glossary or explainer | 7 | undated | |||
| Comparison | 1 | undated |
How it is countedHide how it is counted
Every page ada.cx exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.