2 categories · RankedConfluence
Confluence is a team workspace from Atlassian where knowledge and collaboration meet · atlassian.com ↗
Gane, the publisher, sells software in Content marketing, where this product is measured. It is measured there by the same method as every other product. How the conflict is handled.
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Notion is first at 28%.
Document360 is first at 24%. 2 of 14 models made it the first choice when asked directly.
Zendesk Guide is first at 18%.
Why models recommend it
“For a quick SaaS setup without managing servers, start with Confluence Free (if ≤10 users) or Notion.”Gemini 3.5 Flash · Budget-constrained question · first choice
“start with Confluence if you're engineering-heavy or already in the Atlassian ecosystem”Kimi K2 · Direct question · first choice
“Choose Confluence if you want the best balance of price, polish, and collaboration.”GPT-5.4 mini · Budget-constrained question · first choice
“the safest "best overall" pick is usually Confluence”GPT-5.4 mini · Direct question · first choice
What gives them pause
“Do not use standard open-source wikis (like MediaWiki or standard Confluence setups without heavy configuration) as your primary source of truth for customers.”Qwen 3.7 Flash · Negative question · warning
“It's recommended to skip Confluence unless you're already invested in the Jira/Atlassian ecosystem.”Mistral Small · Negative question · warning
“"Awful" search functionality, legacy UI, difficult to find information, becomes "a mess" without strict ownership, long-term contract lock-in”Kimi K2 · Negative question · warning
“Confluence (Atlassian) — If you're already in the Atlassian ecosystem; scales well but can feel bloated.”Grok 4.20 · Scale-constrained question · warning
Also on the shortlist
The products named in the same answers as Confluence, over the 152 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 121 | 20 | Compare → | |
| 96 | 22 | Compare → | |
| 96 | 4 | View → | |
| 87 | 6 | Compare → | |
| 51 | 3 | View → | |
| 50 | 10 | View → | |
| 39 | 5 | View → | |
| 32 | 1 | Compare → | |
| 32 | 0 | View → | |
| 31 | 1 | View → |
What the models named instead of Confluence →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Confluence's own site, not checked by Gane.
- Free plan or trial
- Get it free
- Customers named
- Software AG, DISH Wireless, EMC Insurance, CHG Healthcare, SOPHOS, Amadeus, Spoton
- Headquarters
- Sydney, Australia
- Founded
- 2002
- Also from Atlassian
- Jira Service Management
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 126 of the 152 answers that named Confluence and are not a share of its labels.
Domains cited
323 of the 323 domain citations in answers naming Confluence came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 3 | 0 | 4 |
| GPT-5.4 mini | 2 | 1 | 0 | 0 | 3 |
| Gemini 3.5 Flash | 1 | 1 | 2 | 1 | 5 |
| Perplexity Sonar | 0 | 2 | 0 | 2 | 4 |
| Grok 4.20 | 0 | 3 | 0 | 2 | 5 |
| Mistral Small | 0 | 0 | 2 | 1 | 3 |
| DeepSeek V4 Flash | 0 | 3 | 0 | 1 | 4 |
| Llama 4 Maverick | 0 | 0 | 3 | 0 | 3 |
| Qwen 3.7 Flash | 0 | 2 | 0 | 1 | 3 |
| Kimi K2 | 1 | 2 | 0 | 1 | 4 |
| GLM 4.7 FlashX | 0 | 1 | 1 | 1 | 3 |
| MiniMax M2.5 | 0 | 2 | 2 | 0 | 4 |
| GPT-6 Luna | 0 | 4 | 0 | 0 | 4 |
| Muse Glimmer 30B | 0 | 2 | 1 | 1 | 4 |