2 categories · RankedHelpjuice
Helpjuice is knowledge base software for building help centers and internal documentation · helpjuice.com ↗
Strongest at enterprise. Ranked 14 of 75 for small business buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Notion is first at 28%.
Document360 is first at 24%. 1 of 14 models made it the first choice when asked directly.
Zendesk Guide is first at 18%.
Why models recommend it
“or Helpjuice if you want a dedicated knowledge base with predictable flat-rate pricing”Kimi K2 · Direct question · first choice
“For a dedicated customer-facing knowledge base with strong analytics → Document360 or Helpjuice”DeepSeek V4 Flash · Comparative question · alternative
“Choose Helpjuice if: You want a polished, customizable customer help center without per-user pricing.”Kimi K2 · Comparative question · alternative
“Helpjuice (Top pick for customization): Excellent for branded, searchable help centers”Grok 4.20 · Paraphrase question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Helpjuice, over the 61 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 50 | 2 | View → | |
| 48 | 8 | View → | |
| 46 | 12 | View → | |
| 46 | 3 | View → | |
| 39 | 4 | View → | |
| 26 | 0 | View → | |
| 21 | 2 | View → | |
| 18 | 0 | View → | |
| 16 | 0 | View → | |
| 14 | 0 | View → |
What the models named instead of Helpjuice →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Helpjuice's own site, not checked by Gane.
- For
- Support, Ops, Enablement, Onboarding, SaaS and product-led teams, High-growth companies with zero time to slow down, Smart teams inside old-school orgs
- Price stated
- No Credit Card. No Setup. Full Access — Free for 14 Days.
- Starting price
- 0
- Free plan or trial
- Free for 14 Days
- Integrations
- 100
- Certifications
- SOC 2, GDPR
- Customers named
- TCL, Paya, Amplify Credit Union, Ericsson, Payworks, Upstart, Appcues, Uberall
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 51 of the 61 answers that named Helpjuice and are not a share of its labels.
Domains cited
164 of the 164 domain citations in answers naming Helpjuice came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 2 | 0 | 2 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 2 | 0 | 0 | 2 |
| Mistral Small | 0 | 0 | 2 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 2 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 1 | 1 | 0 | 2 |
| Kimi K2 | 1 | 1 | 0 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 2 | 0 | 0 | 2 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Case study | 188 | 0 | 2011-10-21 | CRM | |
| Blog | 92 | 3 | 2026-07-10 | Knowledge base | |
| Comparison | 14 | 0 | 2024-09-03 | ||
| Glossary or explainer | 12 | undated | Knowledge base | ||
| Report or ebook | 7 | 0 | 2022-05-11 | ||
| Webinar or virtual event | 1 | undated | |||
| Conference or event | 1 | undated |
Most recent
- 2026-07-10Knowledge base software buying guide blog
- 2026-07-10Best knowledge base software blog
- 2026-07-06Engaging employees contribute knowledge base blog
- 2026-06-09Knowledge base for hr blog
- 2026-06-08Customer service automation blog
- 2026-05-23Help center blog
How it is countedHide how it is counted
Every page helpjuice.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.