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Knowledge base and self-service · November 2026 Edition

Confluence vs Nuclino

Two of fourteen models named Confluence first on the direct prompt; zero named Nuclino. Confluence was named by fourteen of the fourteen models and Nuclino by ten and Confluence carries 52 labels and Nuclino 13, so the shares are not directly comparable.

Confluence

accepted challenger

By Atlassian, Sydney, Australia, founded 2002. Named in two categories this edition.

Nuclino

accepted challenger

founded 2016. Named in one category this edition.

First-choice share7%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate21%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#4#7A position in a field of 14; printed, not drawn.
Labels5213A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Confluence reading right to left. Rank and label count are printed, not drawn.Document360 was named alongside these two in twelve of the fourteen direct answers. Document360 vs Confluence · Document360 vs Nuclino · Notion vs Confluence

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the knowledge base and self-service page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
ConfluenceFirst choices, of fourteen modelsNuclino
Direct201 against Confluence
Paraphrase00
Comparative00
Budget-constrained22
Scale-constrained001 against Confluence
Negative009 against Confluence
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Confluence and Nuclino were named in the same answer thirty-two times, of the 152 answers naming Confluence and the 46 naming Nuclino. In those answers Nuclino took the first choice one time and Confluence zero.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Confluence and Nuclino stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Confluence Nuclino first choice named as an alternative argued againstblank: not namedEach cell is one answer, Confluence on the left and Nuclino on the right.

The direct prompt

The plain question, one answer per model, grouped by where Confluence and Nuclino stood in it.

Confluence first, Nuclino not the choice

2 of 14 modelsNuclino was named in the answer but not as the choice, or not at all.
GPT-5.4 miniConfluence alternatives: Guru, Notion, Zendesk Guide
Kimi K2Confluence, Helpjuice alternatives: Document360, Notion

Neither was the first choice, one was named

5 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Grok 4.20Document360 alternatives: Confluence, Guru, Tettra, Zendesk Guide
DeepSeek V4 FlashDocument360 alternatives: Confluence, Guru, Tettra, Zendesk Guide
GLM 4.7 FlashXDocument360 alternatives: Confluence, Freshdesk, Help Scout Docs, Notion
MiniMax M2.5Document360, Tettra alternatives: Confluence, Help Scout Docs, Zendesk Guide
GPT-6 LunaSlab alternatives: Confluence, Document360, Guru, Zendesk Guide

Neither was named

7 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5no first choice
Gemini 3.5 FlashDocument360 alternatives: GitBook, Guru, HubSpot Service Hub, Notion, Zendesk Guide
Perplexity SonarDocument360 alternatives: Guru, Help Scout Docs, Intercom Articles, Knowmax, Zendesk Guide
Mistral SmallDocument360 alternatives: Guru, ProductLift, Slite
Llama 4 MaverickDocument360, Shelf, Zoho Desk
Qwen 3.7 FlashDocument360 alternatives: Guru, Intercom Articles, Zendesk Guide
Muse Glimmer 30BDocument360 alternatives: Freshdesk, Help Scout Docs, Helpjuice, Supportbench, Zendesk Guide

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Confluence leads by two points.
Confluence3%#8 of 16
Nuclino2%#11 of 16
The full small business standing →
Mid-marketThe figures above
Confluence leads by four points.
Confluence7%#4 of 14
Nuclino4%#7 of 14
The full mid-market standing →
Enterprise
Confluence leads by eight points.
Confluence8%#4 of 12
Nuclino0%#– of 12
The full enterprise standing →

What the models said about Confluence

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Do not use standard open-source wikis (like MediaWiki or standard Confluence setups without heavy configuration) as your primary source of truth for customers.” Qwen 3.7 Flash · negative prompt · hard negative
“It's recommended to skip Confluence unless you're already invested in the Jira/Atlassian ecosystem.” Mistral Small · negative prompt · hard negative
“"Awful" search functionality, legacy UI, difficult to find information, becomes "a mess" without strict ownership, long-term contract lock-in” Kimi K2 · negative prompt · soft negative
“For a quick SaaS setup without managing servers, start with Confluence Free (if ≤10 users) or Notion.” Gemini 3.5 Flash · budget prompt · first choice
“start with Confluence if you're engineering-heavy or already in the Atlassian ecosystem” Kimi K2 · direct prompt · first choice
“Choose Confluence if you want the best balance of price, polish, and collaboration.” GPT-5.4 mini · budget prompt · first choice

What the models said about Nuclino

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.

“For the tightest budgets, Notion, Nuclino, and BookStack are the most cost-effective choices” Mistral Small · budget prompt · first choice
“For the absolute best budget option, I'd suggest starting with Nuclino or ProProfs” MiniMax M2.5 · budget prompt · first choice
“Slite or Nuclino offer affordable paid plans that scale with your team.” Kimi K2 · budget prompt · alternative
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.