Business phone systems
Asked as “business phone system”, and as “UCaaS platform”, on behalf of a mid-market B2B company. 57 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each. Added to the November 2026 Edition.
Standing · first-choice share
47%
Clear leader
47RingCentral RingEX14Zoom Phone12Nextiva26others
47% of first choices, clear leader.
Since October 2026▲+6Since October 2026: 41% → 47%, +6 points. Inside the 11-point floor: within noise.RingCentral RingEX held the lead, +6 points on 41%, inside the 11-point floor.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small business
Zoom Phone28%Contested↗new leaderNew leader since October 2026: Zoom Phone (28%) replaces Nextiva (31% then, 22% now), 6 points clear, inside the 11-point floor.Standing →Mid-market
RingCentral RingEX47%Clear leader▲+6Since October 2026: 41% → 47%, +6 points. Inside the 11-point floor: within noise.This pageEnterpriseRingCentral RingEX57%Clear leader▲+14Since October 2026: 43% → 57%, +14 points. Past the 11-point floor: movement.Standing →
Zoom Phone28%Contested↗new leaderNew leader since October 2026: Zoom Phone (28%) replaces Nextiva (31% then, 22% now), 6 points clear, inside the 11-point floor.Standing →Mid-marketRingCentral RingEX47%Clear leader▲+6Since October 2026: 41% → 47%, +6 points. Inside the 11-point floor: within noise.This pageEnterpriseRingCentral RingEX57%Clear leader▲+14Since October 2026: 43% → 57%, +14 points. Past the 11-point floor: movement.Standing →The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince October 2026
01RingCentral RingEX47%8%59endorsed leader▲+6Since October 2026: 41% → 47%, +6 points. Inside the 11-point floor: within noise.41% → 47%
RingCentral RingEX47%8%59endorsed leader▲+6Since October 2026: 41% → 47%, +6 points. Inside the 11-point floor: within noise.41% → 47%02Zoom Phone14%2%52accepted challenger▲+6Since October 2026: 8% → 14%, +6 points. Inside the 11-point floor: within noise.8% → 14%
Zoom Phone14%2%52accepted challenger▲+6Since October 2026: 8% → 14%, +6 points. Inside the 11-point floor: within noise.8% → 14%03
Nextiva12%10%51accepted challenger▼−2Since October 2026: 14% → 12%, −2 points. Inside the 11-point floor: within noise.14% → 12%
Nextiva12%10%51accepted challenger▼−2Since October 2026: 14% → 12%, −2 points. Inside the 11-point floor: within noise.14% → 12%04
Google Voice Lab in the set11%11%18accepted challenger▼−4Since October 2026: 15% → 11%, −4 points. Inside the 11-point floor: within noise.15% → 11%
Google Voice Lab in the set11%11%18accepted challenger▼−4Since October 2026: 15% → 11%, −4 points. Inside the 11-point floor: within noise.15% → 11%05
Dialpad2%3%36accepted challenger=heldSince October 2026: 2% → 2%, ±0 points. Inside the 11-point floor: within noise.2% → 2%
Dialpad2%3%36accepted challenger=heldSince October 2026: 2% → 2%, ±0 points. Inside the 11-point floor: within noise.2% → 2%06Microsoft Teams Phone2%0%21accepted challenger▼−1Since October 2026: 3% → 2%, −1 point. Inside the 11-point floor: within noise.3% → 2%
Show the four products at 0%, ordered by negative rate
10
GoTo Connect0%18%11accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise.2% → 0%
GoTo Connect0%18%11accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise.2% → 0%09
Vonage0%14%21accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%
Vonage0%14%21accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise.0% → 0%07
8x80%10%39accepted challenger▼−3Since October 2026: 3% → 0%, −3 points. Inside the 11-point floor: within noise.3% → 0%
8x80%10%39accepted challenger▼−3Since October 2026: 3% → 0%, −3 points. Inside the 11-point floor: within noise.3% → 0%08
Ooma Office0%6%16accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise.2% → 0%
Ooma Office0%6%16accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise.2% → 0%The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one can't be told apart from repeat variation, and both are shown. Each index measures its own floor from its own repeat, over its own categories, so the floor differs from one index to the next. Both editions asked the same fourteen models. How the floor is measured
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Google Voice is made by Google, whose model Gemini 3.5 Flash is in the set. On the four share prompts that model made it the first choice zero times of 4; the other thirteen models six times of 52. Lab treatment is defined on the method page; the row is marked, not excluded.
Head to head
All fifteen head-to-head pages: the top six products, each against each
RingCentral RingEX vs DialpadRingCentral RingEX vs Microsoft Teams PhoneZoom Phone vs NextivaZoom Phone vs Google VoiceZoom Phone vs DialpadZoom Phone vs Microsoft Teams PhoneNextiva vs Google VoiceNextiva vs DialpadNextiva vs Microsoft Teams PhoneGoogle Voice vs DialpadGoogle Voice vs Microsoft Teams PhoneDialpad vs Microsoft Teams Phone
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
0102030405M06
07080910Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative60%
Key
01RingCentral RingEX47%
RingCentral RingEX47%02Zoom Phone14%
Zoom Phone14%03Nextiva12%
Nextiva12%04Google Voice11%
Google Voice11%05Dialpad2%
Dialpad2%06Microsoft Teams Phone2%
078x80%
8x80%08Ooma Office0%
Ooma Office0%09Vonage0%
Vonage0%10GoTo Connect0%
GoTo Connect0%What they warned about
Eight of fourteen models held their first choice under the paraphrase. GPT-5.4 mini, Gemini 3.5 Flash, Mistral Small, DeepSeek V4 Flash, Kimi K2 and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
RingCentral RingEX8%
5 of 59 labels negative · 5 of 14 models · 4 hard negative
“Frequently rated poorly (e.g., 1.7/5 on Trustpilot). Major complaints include unhelpful/slow support, unexpected contract auto-renewals” Grok 4.20, negative prompt
8x810%
4 of 39 labels negative · 4 of 14 models · 2 hard negative
“Labeled "weak" in head-to-head reviews. Key problems: No transparent pricing ... cancellation difficulties, poor customer service quality” Grok 4.20, negative prompt
Nextiva10%
5 of 51 labels negative · 4 of 14 models · 2 hard negative
“It's a terrible voip provider system and their customer support even worse than their system.” Muse Glimmer 30B, negative prompt
Vonage14%
3 of 21 labels negative · 3 of 14 models · 1 hard negative
“Trustpilot rating: "Poor" (2/5)” Kimi K2, negative prompt
What they cite
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted.
Sites the answers cite
72 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 706 links across 215 sites, every framing counted. Ranked by the number of answers carrying the site or page. 15 of the 252 answers across every segment cited this index's own page for the category; the method page measures whether that reading tilts an answer.
vendor site · Nextiva39 answers · 68 citations · 13 models
23 answers · 28 citations · 10 models
16 answers · 16 citations · 8 models
15 answers · 22 citations · 8 models
15 answers · 15 citations · 9 models
13 answers · 16 citations · 6 models
13 answers · 14 citations · 7 models
vendor site · RingCentral13 answers · 14 citations · 7 models
11 answers · 15 citations · 6 models
vendor site · 8x811 answers · 12 citations · 8 models
10 answers · 12 citations · 9 models
vendor site · G210 answers · 12 citations · 9 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
19 answers · 11 models
15 answers · 7 models
13 answers · 8 models
13 answers · 9 models
10 answers · 6 models
9 answers · 6 models
8 answers · 6 models
8 answers · 5 models
8 answers · 5 models
7 answers · 6 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best business phone system”, “business phone system”, “business phone systems”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| RingCentral MVP ringcentral.com RingCentral RingEX 47%, RingCentral MVP 2% | 49% | 170 | 140 | 0 | 9,737,061 | $3,711 | 120 | |
| Zoom Phone zoom.com Zoom Phone 14%, Zoom Workplace 0% | 14% | 194 | 33,100 | 807 | 2,795,648 | $4,064 | 47 | |
| Nextiva nextiva.com | 12% | 124 | 33,100 | 833 | 267,281 | $1,199 | 118 | 7 |
| Google Cloud parent site Google Voice 11% | 11% | 42 | 1,500,000 | 22,591 | ||||
| Grasshopper grasshopper.com | 4% | 25 | 201,000 | 21,740 | 659,964 | 118 | ||
| Dialpad dialpad.com | 2% | 90 | 40,500 | 905 | 6,588,510 | $1,842 | 120 | |
| Microsoft parent site Microsoft Teams Phone 2% | 2% | 77 | 2,240,000 | 403,136 | ||||
| 8×8 | 2% | 2,062,735 | ||||||
| Phone.com phone.com | 2% | 10 | 2,400 | 91 | ||||
| Cisco parent site Cisco Webex Calling 2%, Cisco Unified Communications Manager 0%, Cisco Webex 0% | 2% | 95 | 165,000 | 48,352 |
Google's top ten for the three searches hold 21 sites; 2 of them are among the sites the models cited here (getvoip.com, nextiva.com). The first result for “best business phone system” is getvoip.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best business phone system for a mid-market B2B company?”Paraphrase“Which UCaaS platform would you recommend to a mid-sized B2B company?”Comparative“What are the top business phone systems and how do they differ?”Budget-constrained“What is the best business phone system for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a business phone system. What should we look at?”Negative“Which business phone systems should I avoid or be cautious about?”
Claude Haiku 4.5RingCentral RingEXRingCentral RingEXHeldRingCentral RingEXGoogle Voice, Grasshopperno first choiceagainst: 8x8, AT&T Business Phone, Avaya IP Office, Comcast Business, Ooma, Spectrum Business
Three alternatives
8x8, Nextiva, Zoom PhoneThree alternatives
8×8, Nextiva, Zoom PhoneSeven alternatives
Dialpad, GoTo Connect, Nextiva, Ooma Office, Quo, Vonage, Zoom PhoneThree alternatives
Dialpad, Ooma Office, Zoom PhoneGPT-5.4 miniRingCentral RingEXMicrosoft Teams PhoneChangedno first choiceGoogle Voiceno first choicenothing named
Four alternatives
8x8 Work, GoTo Connect, Nextiva, Zoom PhoneFour alternatives
8x8, GoTo Connect, RingCentral RingEX, Zoom PhoneSeven alternatives
8x8, Grasshopper, Nextiva, Ooma, RingCentral RingEX, Vonage, Zoom PhoneTwo alternatives
Grasshopper, Nextiva CoreGemini 3.5 FlashRingCentral MVPRingCentral RingEXChangedRingCentral MVPZoom PhoneRingCentral RingEXagainst: Avaya IP Office, Legacy Panasonic, Nortel, Skype for Business, magicJack for Business
Five alternatives
8x8, Dialpad, Microsoft Teams Phone, Nextiva, Zoom PhoneFour alternatives
8x8 Experience Communications Platform, Dialpad, Microsoft Teams Phone, Zoom WorkplaceFive alternatives
8x8, Dialpad, Nextiva, Ooma Office, Zoom PhoneFive alternatives
Dialpad, Google Voice, Grasshopper, Ooma Office, OpenPhoneFive alternatives
8x8, Cisco Webex, Dialpad, Microsoft Teams Phone, Zoom PhonePerplexity SonarRingCentral RingEXRingCentral RingEXHeldNextivaZoom Phoneno first choiceagainst: Phone.com, RingCentral RingEX, Vonage
Five alternatives
8×8, Dialpad, JustCall, Nextiva, Zoom PhoneFive alternatives
8×8, Dialpad, Microsoft Teams Phone, Nextiva, Zoom WorkplaceSix alternatives
Aircall, Dialpad, Ooma Office, Quo, RingCentral RingEX, Zoom PhoneTwo alternatives
Google Voice, QuoGrok 4.20RingCentral RingEXRingCentral RingEXHeldRingCentral RingEXGoogle Voiceagainst: Grasshopper, LevelBlue, Nextiva, VerizonNextivaagainst: 3CX, 8x8, Aircall, CloudCall, Grasshopper, Nextiva, RingCentral RingEX, Vonage Business Communications
Four alternatives
8x8, Dialpad, Nextiva, Zoom PhoneFive alternatives
8x8, Dialpad, Microsoft Teams Phone, Nextiva, Zoom WorkplaceFour alternatives
8x8, Microsoft Teams Phone, Nextiva, Zoom PhoneThree alternatives
8x8, Ooma Office, RingCentral RingEXTwo alternatives
8x8, RingCentral RingEXMistral SmallRingCentral RingEX, Zoom PhoneRingCentral RingEXChangedNextivaGoogle Voice, Zoom Phoneno first choiceagainst: Google Voice for business
Three alternatives
8×8 Work, GoTo Connect, Nextiva EngageTwo alternatives
8×8, Zoom PhoneSeven alternatives
3CX, Avaya Aura, Cisco Unified Communications Manager, RingCentral RingEX, VoIP.ms, Weave, smrtPhoneOne alternative
NextivaDeepSeek V4 FlashNextiva, RingCentral RingEXRingCentral RingEXChangedNextiva, RingCentral RingEXZoom Phoneno first choiceagainst: Avaya, CloudCall, Dialpad, GoToConnect, Jive Communications, Nextiva, RingCentral RingEX, Webex Suite
Four alternatives
8x8, Aircall, Dialpad, Zoom PhoneTwo alternatives
8x8, Microsoft Teams PhoneFour alternatives
8x8, Dialpad, Vonage, Zoom PhoneFive alternatives
8x8, Dialpad, Google Voice, Grasshopper, Ooma OfficeLlama 4 MaverickRingCentral RingEXRingCentral RingEXHeldno first choiceNextivano first choicenothing named
Eight alternatives
8×8, Aircall, Dialpad, GoTo Connect, Nextiva, Ooma Office, Vonage, Zoom PhoneFour alternatives
8x8, Dialpad, Nextiva, Zoom PhoneThree alternatives
Ooma Office, RingCentral RingEX, Zoom PhoneQwen 3.7 FlashRingCentral RingEXRingCentral RingEXHeldZoom PhonePhone.com, Unitel Voiceno first choiceagainst: Avaya, Grasshopper, Nortel, Panasonic, Sideline
Four alternatives
8×8, Dialpad, Nextiva, Zoom PhoneTwo alternatives
Nextiva, Zoom WorkplaceSix alternatives
8x8, Dialpad, Nextiva, OpenPhone, RingCentral RingEX, VonageTwo alternatives
Ooma Office, Zoom PhoneKimi K2Nextiva, RingCentral RingEXRingCentral RingEXChangedno first choiceagainst: Google VoiceGoogle Voice, GrasshopperCisco Webex Calling, Nextiva, RingCentral RingEXagainst: 4Com, Nextiva, RingCentral RingEX, Vonage, Zappie Group
Two alternatives
8×8, Zoom PhoneTwo alternatives
Microsoft Teams Phone, Zoom PhoneSix alternatives
8x8, Microsoft Teams Phone, Nextiva, RingCentral RingEX, Vonage, Zoom PhoneTwo alternatives
8x8, NextivaOne alternative
Cisco Unified Communications ManagerGLM 4.7 FlashXRingCentral RingEXRingCentral RingEXHeldNextiva8×8, Dialpad, Nextivano first choiceagainst: Ooma, Ooma Office, Verizon OneTalk
Two alternatives
8×8 Work, NextivaThree alternatives
8x8, Microsoft Teams Phone, Zoom WorkplaceEight alternatives
8x8, Dialpad, GoTo Connect, Ooma Office, Quo, RingCentral RingEX, VoIP.ms, Zoom PhoneFour alternatives
Google Voice, RingCentral RingEX, TextNow, VonageMiniMax M2.5NextivaRingCentral RingEXChangedRingCentral RingEXGoogle Voice, Zoom Phoneno first choiceagainst: RingCentral RingEX, SpectrumVOIP, Vonage Business Communications
Three alternatives
8x8, Intermedia Unite, RingCentral RingEXFour alternatives
8x8, Dialpad, GoTo Connect, Zoom PhoneSeven alternatives
3CX, Avaya Aura, Cisco Unified Communications Manager, Nextiva, VoIP.ms, Weave, smrtPhoneTwo alternatives
8x8, NextivaGPT-6 LunaRingCentral RingEXRingCentral RingEXHeldZoom PhoneZoom Phoneno first choiceagainst: 8x8, 8x8 Work, AT&T Collaborate, GoTo Connect, RingEX
Four alternatives
8x8, Dialpad, Teams Phone, Zoom PhoneThree alternatives
8x8, Dialpad, Zoom PhoneFive alternatives
8x8 Work, Dialpad Connect, Microsoft Teams Phone, Nextiva, RingCentral RingEXTwo alternatives
Grasshopper Solo Plus, Ooma OfficeMuse Glimmer 30BRingCentral RingEXRingCentral RingEXHeldRingCentral RingEXZoom Phoneno first choiceagainst: 8x8, Analog POTS lines, GoTo Connect, Google Voice, Nextiva, ShoretelSky, Vonage, Zoom Phone
Three alternatives
Microsoft Teams Phone, Nextiva, Zoom PhoneThree alternatives
8x8, Microsoft Teams Phone, Zoom PhoneSix alternatives
8x8, Dialpad, GoTo Connect, Nextiva, Vonage, Zoom PhoneFive alternatives
8x8, Dialpad, Google Voice, Ooma Office, Phone.comBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 08:36 | yes | 9 | 8 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 13:47 | yes | 4 | 6 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 10:39 | no | 0 | 15 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-11-01 10:37 | yes | 10 | 4 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 16:08 | yes | 5 | 12 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 14:58 | yes | 5 | 6 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 12:29 | yes | 24 | 23 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 10:28 | yes | 5 | 3 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 13:50 | yes | 5 | 16 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 10:07 | yes | 14 | 25 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 14:50 | yes | 20 | 52 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 14:20 | yes | 5 | 20 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-11-01 11:53 | yes | 5 | 20 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 15:23 | yes | 12 | 24 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 11:57 | yes | 17 | 9 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 16:51 | no | 0 | 3 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 11:58 | no | 0 | 15 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-11-01 10:15 | yes | 10 | 4 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 17:33 | yes | 5 | 9 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 17:05 | yes | 5 | 4 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 16:50 | yes | 21 | 38 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 16:47 | yes | 5 | 3 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 14:13 | yes | 5 | 22 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 19:35 | yes | 9 | 18 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 13:02 | yes | 9 | 18 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 16:38 | yes | 5 | 23 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-11-01 10:18 | yes | 4 | 12 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 12:06 | yes | 14 | 16 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 18:01 | yes | 10 | 9 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 11:03 | yes | 5 | 9 s |
| Comparative | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 10:27 | no | 0 | 16 s |
| Comparative | Perplexity Sonar | sonar | 2026-11-01 10:36 | yes | 10 | 6 s |
| Comparative | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 16:38 | yes | 10 | 22 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 12:16 | yes | 5 | 6 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 10:51 | yes | 21 | 30 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 19:31 | yes | 5 | 3 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 14:42 | yes | 5 | 20 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 19:24 | yes | 15 | 25 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 16:57 | yes | 10 | 81 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 09:51 | yes | 5 | 33 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-11-01 15:18 | yes | 7 | 18 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 08:59 | yes | 15 | 23 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 10:23 | yes | 10 | 7 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 19:44 | yes | 4 | 5 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 12:54 | yes | 7 | 18 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-11-01 08:36 | yes | 10 | 3 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 16:09 | yes | 5 | 12 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 10:46 | yes | 5 | 5 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 09:00 | yes | 13 | 19 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 14:11 | yes | 5 | 3 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 18:09 | yes | 5 | 27 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 17:56 | yes | 5 | 18 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 09:11 | yes | 10 | 27 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 11:06 | yes | 5 | 22 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-11-01 19:39 | yes | 3 | 10 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 10:55 | yes | 14 | 22 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 14:37 | no | 0 | 5 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 12:44 | no | 0 | 6 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 09:39 | no | 0 | 20 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-11-01 10:27 | yes | 10 | 7 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 17:02 | yes | 5 | 17 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 19:44 | no | 0 | 7 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 19:03 | yes | 23 | 34 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 14:13 | yes | 5 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 10:17 | no | 0 | 27 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 19:18 | yes | 15 | 21 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 11:32 | no | 0 | 36 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 15:16 | no | 0 | 14 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-11-01 12:13 | yes | 1 | 17 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 17:15 | yes | 13 | 24 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 09:44 | yes | 17 | 9 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 17:52 | yes | 5 | 4 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 13:25 | yes | 8 | 19 s |
| Negative framing | Perplexity Sonar | sonar | 2026-11-01 11:31 | yes | 10 | 5 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 17:23 | yes | 10 | 11 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 12:13 | yes | 5 | 6 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 15:17 | yes | 25 | 32 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 18:54 | yes | 5 | 3 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 17:47 | no | 0 | 32 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 15:41 | yes | 20 | 52 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 08:49 | yes | 25 | 24 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 17:43 | yes | 19 | 48 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-11-01 15:54 | yes | 4 | 18 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 17:51 | yes | 25 | 32 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
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Category-scoped readings
Intermedia read as Intermedia Unite
Microsoft read as Microsoft Teams Phone
RingCentral read as RingCentral RingEX
RingCentral (RingEX) read as RingCentral RingEX
Webex by Cisco read as Webex Calling
Zoom read as Zoom Phone
Unresolved, counted raw
4Com
8x8 Experience Communications Platform
AT&T Business Phone
AT&T Collaborate
Allo
Analog POTS lines
Cisco Multiplatform
DialPhone
Grandstream
Grasshopper Solo Plus
Jive Communications
Legacy Panasonic
Nextiva Engage
Poly/Polycom
ShoretelSky
Sideline
SpectrumVOIP
Telnyx Suite
TextNow
Verizon OneTalk
Webex Suite
Zappie Group
magicJack for Business
Discontinued, still offered
No shut-down product was recommended here.