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Index › GTM › GTM data and infrastructure › Automation & iPaaS · September 2026 Edition

Workflow automation and iPaaS

Asked as “workflow automation and integration platform”, and as “iPaaS”, on behalf of a mid-market B2B software company. 23 first choices recorded across the direct, paraphrase, budget and scale prompts, six models each.
Standing · first-choice share
61%
Clear leader
61Workato17Make04Boomi Enterprise Platform17others

61% of first choices, clear leader.

The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all six models, for a mid-market B2B software company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince September 2026
01Workato61%19%27endorsed leadernewNew since September 2026: not ranked then, 61% now.
02Make17%19%27accepted challengernewNew since September 2026: not ranked then, 17% now.
03n8n4%15%27accepted challengernewNew since September 2026: not ranked then, 4% now.
04Celigo4%0%10accepted challengernewNew since September 2026: not ranked then, 4% now.
05Boomi Enterprise Platform4%33%21criticized challengernewNew since September 2026: not ranked then, 4% now.
Show the four products at 0%, ordered by negative rate
09MuleSoft Anypoint Platform0%63%19criticized challengernewNew since September 2026: not ranked then, 0% now.
08Zapier0%45%31criticized challengernewNew since September 2026: not ranked then, 0% now.
06Microsoft Power Automate0%18%17accepted challengernewNew since September 2026: not ranked then, 0% now.
07Tray.ai0%14%14accepted challengernewNew since September 2026: not ranked then, 0% now.

The floor is 12 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one can't be told apart from repeat variation, and both are shown. Each index measures its own floor from its own repeat, over its own categories, so the floor differs from one index to the next. How the floor is measured

Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
All ten head-to-head pages: the top five products, each against each

One product takes 61% of first choices here, so the chart would put eight markers in one corner and one at the far edge. The two measurements it plots are columns in the standing above: share, and the negative label rate. Three products carry a negative rate above 25% in this category.

What they warned about

Three of six models held their first choice under the paraphrase. Claude Opus 5, Claude Opus 4.8 and GPT-6 Astra changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Zapier
45%
14 of 31 labels negative · 6 of 6 models
“Zapier is the most-flagged platform on cost. Its free plan offers just 100 tasks per month... heavy users report costs exceeding $3,000/month” Claude Opus 5, negative prompt
MuleSoft Anypoint Platform
63%
12 of 19 labels negative · 5 of 6 models · 1 hard negative
“I'd skip MuleSoft and Informatica at your size.” Claude Opus 5, paraphrase prompt
Boomi Enterprise Platform
33%
7 of 21 labels negative · 5 of 6 models
“don't need the heavy, expensive footprint of enterprise tools like MuleSoft or Boomi” Gemini 3.1 Pro, direct prompt
n8n
15%
4 of 27 labels negative · 4 of 6 models · 1 hard negative
“I’d avoid an unmanaged deployment for sensitive business workflows.” GPT-6 Astra, negative prompt

What they cite

Six of the six models returned a source list in this edition: six return the pages they cited.

Sites the answers cite

30 of 36 answers in this category came back with a source list, from 6 of 6 models: citations where the model returns them, or the search results it consulted. 507 links across 253 sites, every framing counted. Ranked by the number of answers carrying the site or page. None of the 36 answers across every segment cited this index's own page for the category.

vendor site · Zapier10 answers · 14 citations · 6 models
vendor site · Workato8 answers · 14 citations · 2 models
vendor site · n8n8 answers · 8 citations · 4 models
7 answers · 9 citations · 2 models
7 answers · 8 citations · 2 models
vendor site · Zapier7 answers · 7 citations · 2 models
6 answers · 10 citations · 3 models
vendor site · Gartner6 answers · 8 citations · 3 models
vendor site · Make6 answers · 7 citations · 2 models
6 answers · 6 citations · 3 models
vendor site · Activepieces5 answers · 6 citations · 4 models
5 answers · 6 citations · 2 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

Search against answers

Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best workflow automation and integration platform”, “workflow automation and integration platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
Company and productsShareOwn site citedName searches, GoogleAI search demand, est.Organic visitsPaid search a month, est.Google ads, last 30 daysBest Google position
Workato workato.com61%14914,80040538,042$20120
Make make.com17%165135,00012,939,045439,03176
n8n n8n.io4%127165,0002,786133,59942
Celigo celigo.com4%395,4001409,670$1,09743
Prismatic prismatic.io4%68
Boomi Enterprise Platform boomi.com4%7019,837$22,810120
Pabbly Connect pabbly.com4%71,300203,5881
Microsoft parent site
Microsoft Power Automate 0%
0%1392,240,000403,136
Tray.ai tray.ai0%3839074,110$971
Paragon0%

Google's top ten for the two searches hold 16 sites; 1 of them are among the sites the models cited here (latenode.com). The first result for “best workflow automation and integration platform” is useparagon.com.

How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHide
ModelDirect“What is the best workflow automation and integration platform for a mid-market B2B software company?”Paraphrase“Which iPaaS would you recommend to a mid-sized B2B software company?”Comparative“What are the top workflow automation and integration platforms and how do they differ?”Budget-constrained“What is the best workflow automation and integration platform for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a workflow automation and integration platform. What should we look at?”Negative“Which workflow automation and integration platforms should I avoid or be cautious about?”
Claude Opus 5Celigo
Five alternativesMake, Merge, Paragon, Prismatic, n8n
against: Boomi Enterprise Platform, Workato, Zapier
WorkatoChanged
Six alternativesBoomi Enterprise Platform, Celigo, Cyclr, Merge, Paragon, Prismatic
against: Informatica Intelligent Cloud Services, MuleSoft Anypoint Platform
Zapier
Six alternativesBoomi Enterprise Platform, Make, Microsoft Power Automate, UiPath, Workato, n8n
against: MuleSoft Anypoint Platform
Make
Two alternativesZapier, n8n
against: Pabbly Connect
no first choiceagainst: Boomi Enterprise Platform, MuleSoft Anypoint Platform, Tray.ai, Workato, Zapier
Claude Opus 4.8Workato
Four alternativesMake, Merge, Paragon, Prismatic
against: Boomi Enterprise Platform, MuleSoft Anypoint Platform, Zapier
Boomi Enterprise Platform, WorkatoChanged
Four alternativesCeligo, Paragon, Prismatic, Tray.ai
against: Make, MuleSoft Anypoint Platform, Zapier
no first choice
Six alternativesBoomi Enterprise Platform, Make, Microsoft Power Automate, Workato, Zapier, n8n
against: MuleSoft Anypoint Platform
n8n
Two alternativesActivepieces, Make
against: Zapier
no first choiceagainst: Make, Zapier, n8n
GPT-6 AstraWorkato
Four alternativesPrismatic, Tray.ai, Zapier, n8n
Prismatic, WorkatoChanged
One alternativeBoomi Enterprise Platform
no first choiceMake
Two alternativesActivepieces, n8n
against: Zapier
Workato
Five alternativesBoomi Enterprise Platform, Make, Microsoft Power Automate, Zapier, n8n
against: IFTTT, Make, Microsoft Power Automate, Workato, Zapier, n8n
GPT-5.6 SolWorkato
Five alternativesMicrosoft Power Automate, Prismatic, Tray.ai, Zapier, n8n
against: Boomi Enterprise Platform, MuleSoft Anypoint Platform
WorkatoHeld
Three alternativesBoomi Enterprise Platform, Celigo, Tray Embedded
against: MuleSoft Anypoint Platform
Zapier
Seven alternativesBoomi Enterprise Platform, Make, Microsoft Power Automate, MuleSoft Anypoint Platform, Pipedream, Workato, n8n
Make
Two alternativesActivepieces, n8n
against: Zapier
Workato
Four alternativesBoomi Enterprise Platform, Microsoft Power Automate, Zapier, n8n
against: MuleSoft Anypoint Platform
against: IFTTT, Make, Microsoft Power Automate, Pipedream, Zapier, n8n
Gemini 3.1 ProWorkato
Five alternativesCeligo, Make, Paragon, Prismatic, Tray.ai
against: Boomi Enterprise Platform, MuleSoft Anypoint Platform, Zapier
WorkatoHeld
Five alternativesCeligo, Make, Paragon, Prismatic, Tray.ai
Make, Zapier
Three alternativesMicrosoft Power Automate, Workato, n8n
Pabbly Connect
Three alternativesActivepieces, Make, n8n
against: Zapier
Workato
Six alternativesBoomi Enterprise Platform, Celigo, Make, Microsoft Power Automate, Tray.ai, Zapier
against: Automate.io, Boomi Enterprise Platform, Cloud Elements, IFTTT, Integromat, MuleSoft Anypoint Platform, Nerve, Relay.app, Talend Open Studio, Workato, Zapier
Perplexity Sonar ProWorkato
Three alternativesMake, Microsoft Power Automate, Zapier
against: MuleSoft Anypoint Platform
WorkatoHeld
Three alternativesCeligo, Microsoft Power Automate, n8n
no first choice
Six alternativesMake, Microsoft Power Automate, UiPath, Workato, Zapier, n8n
Make
Two alternativesZapier, n8n
no first choiceagainst: Boomi Enterprise Platform, Make, Microsoft Power Automate, Slack Workflows, Tray.ai, Workato, Zapier, n8n
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Thirty-six rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Opus 5claude-opus-52026-09-09 20:29yes2350 s
Direct recommendationClaude Opus 4.8claude-opus-4-82026-09-09 20:30no019 s
Direct recommendationGPT-6 Astragpt-6-astra2026-09-09 20:32yes829 s
Direct recommendationGPT-5.6 Solgpt-5.6-sol2026-09-09 20:34yes944 s
Direct recommendationGemini 3.1 Progemini-3.1-pro-preview2026-09-10 17:30no026 s
Direct recommendationPerplexity Sonar Prosonar-pro2026-09-09 20:31yes207 s
ParaphraseClaude Opus 5claude-opus-52026-09-09 20:36yes2354 s
ParaphraseClaude Opus 4.8claude-opus-4-82026-09-09 20:37no020 s
ParaphraseGPT-6 Astragpt-6-astra2026-09-09 20:38yes425 s
ParaphraseGPT-5.6 Solgpt-5.6-sol2026-09-09 20:40yes631 s
ParaphraseGemini 3.1 Progemini-3.1-pro-preview2026-09-10 17:31no025 s
ParaphrasePerplexity Sonar Prosonar-pro2026-09-09 20:37yes204 s
ComparativeClaude Opus 5claude-opus-52026-09-09 20:45yes35149 s
ComparativeClaude Opus 4.8claude-opus-4-82026-09-09 20:47yes3954 s
ComparativeGPT-6 Astragpt-6-astra2026-09-09 20:50yes1055 s
ComparativeGPT-5.6 Solgpt-5.6-sol2026-09-09 20:52yes1250 s
ComparativeGemini 3.1 Progemini-3.1-pro-preview2026-09-10 18:45yes839 s
ComparativePerplexity Sonar Prosonar-pro2026-09-09 20:48yes209 s
Budget constrainedClaude Opus 5claude-opus-52026-09-09 20:54yes3857 s
Budget constrainedClaude Opus 4.8claude-opus-4-82026-09-09 20:56yes3846 s
Budget constrainedGPT-6 Astragpt-6-astra2026-09-10 00:37yes430 s
Budget constrainedGPT-5.6 Solgpt-5.6-sol2026-09-09 20:58yes521 s
Budget constrainedGemini 3.1 Progemini-3.1-pro-preview2026-09-10 18:46yes931 s
Budget constrainedPerplexity Sonar Prosonar-pro2026-09-09 20:56yes204 s
Scale constrainedClaude Opus 5claude-opus-52026-09-09 21:01yes2181 s
Scale constrainedClaude Opus 4.8claude-opus-4-82026-09-09 21:02no029 s
Scale constrainedGPT-6 Astragpt-6-astra2026-09-09 21:04yes643 s
Scale constrainedGPT-5.6 Solgpt-5.6-sol2026-09-09 21:07yes569 s
Scale constrainedGemini 3.1 Progemini-3.1-pro-preview2026-09-10 18:47no035 s
Scale constrainedPerplexity Sonar Prosonar-pro2026-09-09 21:02yes208 s
Negative framingClaude Opus 5claude-opus-52026-09-09 21:09yes2453 s
Negative framingClaude Opus 4.8claude-opus-4-82026-09-09 21:12yes4053 s
Negative framingGPT-6 Astragpt-6-astra2026-09-09 21:14yes636 s
Negative framingGPT-5.6 Solgpt-5.6-sol2026-09-09 21:16yes652 s
Negative framingGemini 3.1 Progemini-3.1-pro-preview2026-09-10 18:49yes838 s
Negative framingPerplexity Sonar Prosonar-pro2026-09-09 21:12yes206 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

ShowHide
Category-scoped readings
Boomi read as Boomi Enterprise Platform
Informatica read as Informatica Intelligent Cloud Services
Jitterbit read as Jitterbit Harmony
MuleSoft read as MuleSoft Anypoint Platform
MuleSoft (Anypoint Platform) read as MuleSoft Anypoint Platform
MuleSoft (Salesforce) read as MuleSoft Anypoint Platform
ServiceNow read as ServiceNow Flow Designer
Unresolved, counted raw
None awaiting human review.
Discontinued, still offered
No shut-down product was recommended here.
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