IT service management · Named, not rankedXurrent
Xurrent is service management software that covers IT service management, incident management and on-call, and HR help desk and case management · xurrent.com ↗
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. Xurrent has 2.
Why models recommend it
No positive label carried a quote.
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Xurrent, over the 9 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 9 | 6 | View → | |
| 7 | 0 | View → | |
| 6 | 0 | View → | |
| 6 | 0 | View → | |
| 6 | 0 | View → | |
| 5 | 1 | View → | |
| 5 | 0 | View → | |
| 5 | 0 | View → | |
| 5 | 0 | View → | |
| 5 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Xurrent's own site, not checked by Gane.
- For
- The modern enterprise; CxOs and IT directors; service desk leaders; SRE and engineering
- Price stated
- Xurrent does not publish specific pricing for its license plans because each is tailored to the individual organization's needs.
- Free plan or trial
- There is no freemium version of ITSM. Organizations can request a guided proof of concept or a sandbox environment.
- Certifications
- SOC 2 Type II, ISO 27001, ISO 27018, C5, GDPR
- Hosting
- the processing region of choice, the region selected by the customer, the European Economic Area (EEA)
- Customers named
- Axsos, Bajaj Finserv, Pima Community College, Endeavor Communications, AnnealTech, Vitality, Acun Medya, Guna
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 9 of the 9 answers that named Xurrent and are not a share of its labels.
Domains cited
Twenty-seven of the thirty domain citations in answers naming Xurrent came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 1,344 | undated | |||
| Glossary or explainer | 85 | undated | |||
| Case study | 76 | undated | |||
| Comparison | 31 | 0 | 2025-02-27 | ||
| Report or ebook | 30 | undated | |||
| News or press | 24 | undated | |||
| Conference or event | 19 | undated | |||
| Webinar or virtual event | 18 | 4 | 2026-09-24 | ||
| Template or tool | 1 | undated | |||
| Podcast or video | 1 | undated |
Most recent
- 2026-09-24Put on the headset it as a business driver the esm opportunity webinar or virtual event
- 2026-08-27Press start you have process now make it perform webinar or virtual event
- 2026-08-06Insert coin stop fighting fires start running it webinar or virtual event
- 2026-07-09Connected by design xurrent ipaas pro webinar or virtual event
- 2026-06-20Keynote o11y the math you miss webinar or virtual event
- 2026-05-28One Platform. Every Stage of Your AI Journey webinar or virtual event
How it is countedHide how it is counted
Every page xurrent.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.