AI IT support agents · Named, not rankedProProfs Chat
ProProfs Chat is a customer support platform that combines live chat with an AI customer service agent · proprofschat.com ↗
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. ProProfs Chat has 2.
Why models recommend it
“Other budget-friendly alternatives include ProProfs Chat (starting at $19.99/operator/month)”Mistral Small · Budget-constrained question · alternative
“Offers a free plan with paid plans starting at $19.99/operator/month”MiniMax M2.5 · Budget-constrained question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as ProProfs Chat, over the 4 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 4 | 3 | View → | |
| 4 | 0 | View → | |
| 2 | 0 | View → | |
| 1 | 1 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on ProProfs Chat's own site, not checked by Gane.
- For
- small businesses and startups
- Price stated
- Free Plan; Essentials; Business; Business Complete Elite; Customer Delight Suite
- Starting price
- 0
- Free plan or trial
- forever-free plan
- Integrations
- 100 · 40 · 50 (its own pages disagree)
- Customers named
- Horse Saddle Shop, Lazy Cloud, Colorado Theological Seminary, United Performance Metals, Elias Music, Military Cruise Deals
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 4 of the 4 answers that named ProProfs Chat and are not a share of its labels.
Domains cited
Fourteen of the twenty domain citations in answers naming ProProfs Chat came from a third party's page. Two were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 259 | 10 | 2026-08-27 | ||
| Comparison | 60 | 7 | 2026-09-25 | ||
| Case study | 8 | undated | |||
| Template or tool | 8 | undated | |||
| Report or ebook | 3 | 0 | 2020-06-30 | ||
| Glossary or explainer | 3 | 0 | 2026-06-04 | ||
| News or press | 1 | undated |
Most recent
- 2026-09-25Chaport alternatives comparison
- 2026-09-25Social intents alternatives comparison
- 2026-08-27Ai customer support agent improves csat blog
- 2026-08-26Best help desk software blog
- 2026-08-13Reduce support ticket volume using ai chatbot blog
- 2026-08-05Ai training customer support agents blog
How it is countedHide how it is counted
Every page proprofschat.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.