September 2026 Edition, published · The permanent record of that edition, superseded since. The current standing is on the category page →
Index › IT › Security operations › SOAR › Small business · September 2026 Edition

SOAR platforms for small business buyers

Asked as “SOAR platform”, and as “security orchestration and automated response tool”, on behalf of a small B2B company. 43 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
49%
Clear leader
49Tines09ManageEngine Log36007Blumira35others

49% of first choices, clear leader.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Tines49%4%47endorsed leader
02Rapid7 InsightConnect7%5%19accepted challenger
03Splunk SOAR7%60%45criticized challenger
04Shuffle5%4%23accepted challenger
05Microsoft Sentinel5%16%25accepted challenger
06Torq2%30%23criticized challenger
Show the three products at 0%, ordered by negative rate
08IBM QRadar SOAR0%80%10criticized challenger
09Cortex XSOAR0%77%39criticized challenger
07Swimlane Turbine0%52%21criticized challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not small business.
All twenty-eight head-to-head pages: the top eight products, each against each

One product takes 49% of first choices here, so the chart would put eight markers in one corner and one at the far edge. The two measurements it plots are columns in the standing above: share, and the negative label rate. Five products carry a negative rate above 25% in this category.

What they warned about

Seven of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, Grok 4.20, Mistral Small, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Splunk SOAR
60%
27 of 45 labels negative · 12 of 12 models · 14 hard negative
“Major enterprise platforms like Cortex XSOAR, Splunk SOAR, and Swimlane are excellent but generally overkill and overpriced for a small B2B company” DeepSeek V4 Flash, direct prompt
Cortex XSOAR
77%
30 of 39 labels negative · 11 of 12 models · 15 hard negative
“avoid the "enterprise giants" (like Palo Alto Cortex XSOAR, Splunk SOAR, or IBM QRadar SOAR)—they are far too heavy and expensive” Gemini 3.5 Flash, scale prompt
Swimlane Turbine
52%
11 of 21 labels negative · 8 of 12 models · 7 hard negative
“Cited as expensive and overly complicated; requires deep technical expertise and ongoing maintenance, making it less suitable for smaller operations.” GLM 4.7 FlashX, negative prompt
Torq
30%
7 of 23 labels negative · 6 of 12 models · 1 hard negative
“Avoid for Tight Budgets: ... or Torq (~$20K+/year starters, quote-only)” Grok 4.20, budget prompt

What they cite

Twelve of the twelve models returned a source list in this edition: four return the pages they cited and eight the search results they consulted.

Sites the answers cite

66 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 1022 links across 192 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Palo Alto Networks45 answers · 46 citations · 12 models
36 answers · 43 citations · 11 models
36 answers · 37 citations · 11 models
vendor site · BlinkOps33 answers · 35 citations · 10 models
32 answers · 32 citations · 9 models
vendor site · G222 answers · 34 citations · 10 models
20 answers · 36 citations · 7 models
19 answers · 27 citations · 8 models
vendor site · Exabeam19 answers · 24 citations · 10 models
17 answers · 22 citations · 8 models
17 answers · 17 citations · 8 models
vendor site · Swimlane16 answers · 21 citations · 10 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

Search against answers

Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best soar platform”, “soar platform”, “soar platforms”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
Company and productsShareOwn site citedName searches, GoogleAI search demand, est.Organic visitsGoogle ads, last 30 days
Tines tines.com49%16822,2003,16710,88897
ManageEngine parent site
ManageEngine Log360 9%
9%1398,100675
Rapid7 parent site
Rapid7 InsightConnect 7%
7%5814,800798
Blumira blumira.com7%1081,300128,06010
Splunk parent site
Splunk SOAR 7%
7%17740,5006,832
Shuffle shuffler.io5%4560,50019,5501,726
Microsoft parent site
Microsoft Sentinel 5%, Microsoft Defender 0%
5%3712,240,000403,136
Torq torq.io2%986,6001,4675,9666
SIRP sirp.io2%2
Tracecat tracecat.com2%14

Google's top ten for the three searches hold 22 sites; 5 of them are among the sites the models cited here (blinkops.com, gartner.com, paloaltonetworks.com, reddit.com, swimlane.com). The first result for “best soar platform” is reddit.com.

How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHide
ModelDirect“What is the best SOAR platform for a small B2B company?”Paraphrase“Which security orchestration and automated response tool would you recommend to a small business that sells to other businesses?”Comparative“What are the top SOAR platforms for a small team and how do they differ?”Budget-constrained“What is the best SOAR platform for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a SOAR platform. What should we look at?”Negative“Which SOAR platforms should a small business avoid or be cautious about?”
Claude Haiku 4.5Tines
Two alternativesMicrosoft Sentinel, Rapid7 InsightConnect
no first choiceChanged
Three alternativesCortex XSOAR, Rapid7 InsightConnect, Splunk SOAR
Tines
Three alternativesRapid7 InsightConnect, Shuffle, Torq
Tines
Three alternativesShuffle, StackStorm, TheHive with Cortex
no first choiceagainst: ArcSight SOAR, Splunk SOAR
GPT-5.4 miniSplunk SOAR
One alternativeCortex XSOAR
Splunk SOARHeld
Two alternativesFortiSOAR, Tines
Tines
Four alternativesCortex XSOAR, Google Security Operations SOAR, IBM QRadar SOAR, Splunk SOAR
Splunk SOAR
One alternativeIBM QRadar SOAR
no first choiceagainst: Cortex XSOAR, FortiSOAR, IBM QRadar SOAR, Splunk SOAR
Gemini 3.5 FlashTines
Three alternativesMicrosoft Sentinel, Shuffle, Torq
against: Cortex XSOAR, IBM QRadar SOAR, Splunk SOAR
TinesHeld
Three alternativesMicrosoft Sentinel, Shuffle, Torq
against: Cortex XSOAR, Splunk SOAR
Tines
Three alternativesBlinkOps, Shuffle, Torq
against: Cortex XSOAR, Splunk SOAR
Tines
Three alternativesShuffle, Tracecat, n8n
Tines
Five alternativesBlinkOps, Make, Microsoft Sentinel, Shuffle, Zapier
against: Cortex XSOAR, IBM QRadar SOAR, Splunk SOAR
against: Cortex XSOAR, FortiSOAR, Google Security Operations SOAR, IBM QRadar SOAR, Microsoft Sentinel, Splunk SOAR, Swimlane Turbine, Tines, Torq
Perplexity SonarManageEngine Log360
Two alternativesProofpoint Threat Response, Splunk SOAR
ManageEngine Log360Held
Four alternativesMicrosoft Sentinel, Rapid7 InsightConnect, Splunk SOAR, Tines
Tines, Torq
Two alternativesMicrosoft Sentinel, Splunk SOAR
against: Cortex XSOAR
ManageEngine Log360
One alternativeRapid7 InsightConnect
no first choiceagainst: Cortex XSOAR, Palo Alto Networks Cortex XSIAM, Splunk SOAR, Swimlane Turbine, Torq
Grok 4.20Tines
Two alternativesMicrosoft Sentinel, ORNA
against: Cortex XSOAR, Splunk SOAR
ManageEngine Log360Changed
One alternativeBlumira
against: Cortex XSOAR, Swimlane Turbine
Shuffle, Tines
Two alternativesMicrosoft Sentinel, Rapid7 InsightConnect
against: Cortex XSOAR, Splunk SOAR, Swimlane Turbine, Torq
Tines
Two alternativesManageEngine Log360, Shuffle
against: Cortex XSOAR, Microsoft Sentinel, Splunk SOAR, Torq
no first choiceagainst: Cortex XSOAR, IBM QRadar SOAR, Splunk SOAR, Swimlane Turbine
Mistral SmallTines
One alternativeCortex XSOAR
SIRPChangedTines, Torq
Two alternativesSplunk SOAR, TheHive
against: Swimlane Turbine
Blumira, Tines
One alternativeManageEngine Log360
no first choice
Three alternativesD3 Security Smart SOAR, Google Security Operations SOAR, TheHive
against: Cortex XSOAR, Splunk SOAR
against: Microsoft Sentinel, Rapid7 InsightConnect
DeepSeek V4 FlashTines
One alternativeShuffle
against: Cortex XSOAR, Splunk SOAR, Swimlane Turbine
TinesHeld
Two alternativesSIRP, Shuffle
against: Cortex XSOAR, Torq
Tines
Three alternativesShuffle, Swimlane Turbine, Torq
Tracecat
Three alternativesShuffle, StackStorm, n8n
Tines
Four alternativesBlinkOps, Cortex XSOAR, Splunk SOAR, Swimlane Turbine
against: Cortex XSOAR, Splunk SOAR, Swimlane Turbine, Tines
Llama 4 Maverickno first choiceno first choiceHeldno first choiceMicrosoft Sentinel, Rapid7 InsightConnect, Tines
Two alternativesFortiSOAR, LogRhythm Axon
no first choiceagainst: Cortex XSOAR, Splunk SOAR
Qwen 3.7 FlashTines
Two alternativesMicrosoft Sentinel, Rapid7 InsightConnect
against: Cortex XSOAR, Splunk SOAR, Swimlane Turbine
TinesHeld
Two alternativesMicrosoft Sentinel, ServiceNow Security Operations
Tines
Three alternativesD3 Security Smart SOAR, Tracecat, n8n
against: IBM QRadar SOAR, Splunk SOAR
Shuffle, Wazuh
Three alternativesAzure Logic Apps, Microsoft Power Automate, TheHive + Cortex
against: Cortex XSOAR, Splunk SOAR
no first choiceagainst: Cortex XSOAR, IBM QRadar SOAR, Splunk SOAR
Kimi K2Tines
Three alternativesMicrosoft Sentinel, Rapid7 InsightConnect, Shuffle
TinesHeld
Two alternativesRapid7 InsightIDR, Shuffle
against: Cortex XSOAR, D3 Security Smart SOAR, Splunk SOAR, Swimlane Turbine
Tines
Two alternativesRapid7 InsightConnect, Shuffle
against: Splunk SOAR
Shuffle, Tines
Three alternativesBlumira, TheHive + Cortex, Torq
Tines, Torq
Two alternativesMicrosoft Sentinel, Splunk SOAR
against: Cortex XSOAR, Splunk SOAR
GLM 4.7 FlashXBlumira
Three alternativesD3 Security Smart SOAR, Swimlane Turbine, Tines
against: Cortex XSOAR
ORNAChanged
Two alternativesFortiSOAR, Tines
no first choiceBlumira
Three alternativesOpenCTI, Splunk SOAR, Tines
no first choiceagainst: Cortex XSOARagainst: Cortex XSOAR, FortiSOAR, Google Security Operations SOAR, IBM QRadar SOAR, ManageEngine Log360, Splunk SOAR, Swimlane Turbine, Torq, XSIAM
MiniMax M2.5Microsoft Sentinel, Rapid7 InsightConnect
One alternativeSwimlane Turbine
against: Cortex XSOAR, Splunk SOAR
Rapid7 InsightConnectChanged
One alternativeSIRP
against: Cortex XSOAR, Splunk SOAR
Tines
Four alternativesCyware, D3 Security Smart SOAR, Rapid7 InsightConnect, Swimlane Turbine
against: Huginn, Shuffle, n8n
Tines
Three alternativesMicrosoft Sentinel, UnderDefense MAXI, Wazuh
against: Torq
no first choiceagainst: Cortex XSOAR, Microsoft Sentinel, Splunk SOAR
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 11:37yes96 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:08yes24 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 13:14yes1622 s
Direct recommendationPerplexity Sonarsonar2026-09-17 10:52yes205 s
Direct recommendationGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 10:03yes3519 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 13:46yes1010 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 09:35yes1918 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:49yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 12:59yes2098 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 11:39yes2551 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 09:27yes27165 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 10:45yes519 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 13:14no04 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:26yes65 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 11:54yes818 s
ParaphrasePerplexity Sonarsonar2026-09-17 10:20yes205 s
ParaphraseGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 10:41yes3220 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 13:43yes56 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 09:51yes2519 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:49yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 14:08yes988 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 12:14yes1244 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 13:17yes2249 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 13:22yes858 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 13:27yes2814 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 12:33yes48 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 09:52yes1636 s
ComparativePerplexity Sonarsonar2026-09-17 13:52yes208 s
ComparativeGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 11:25yes3917 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 09:32yes2916 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 10:32yes2323 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:58yes52 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 12:25yes1044 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 10:53yes1564 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 10:03yes1460 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 09:55yes821 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 14:07yes98 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 12:04yes46 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 09:59yes2022 s
Budget constrainedPerplexity Sonarsonar2026-09-17 11:17yes206 s
Budget constrainedGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 13:31yes4319 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 09:58yes87 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 13:19yes1012 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 09:39yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 13:32no044 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 10:52yes920 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:23yes32103 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 12:37yes1340 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 09:58no06 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 09:58no07 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 14:03yes623 s
Scale constrainedPerplexity Sonarsonar2026-09-17 11:49yes207 s
Scale constrainedGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 11:36yes1710 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 13:41no08 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 12:23yes1017 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 13:23yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 12:28no036 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 12:43yes1027 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 13:54yes1545 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 13:42yes517 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 11:07yes1616 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 09:32yes58 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 12:10yes18204 s
Negative framingPerplexity Sonarsonar2026-09-17 09:37yes206 s
Negative framingGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 12:24yes4018 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 09:27yes55 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 11:34yes2826 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 11:50yes53 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 11:19yes1048 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 11:11yes2335 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 10:57yes2554 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 11:57yes1035 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

ShowHide
Category-scoped readings
D3 read as D3 Security Smart SOAR
D3 Security read as D3 Security Smart SOAR
Google Chronicle read as Google Security Operations SOAR
Google Security Operations read as Google Security Operations SOAR
Microsoft Sentinel + Logic Apps read as Microsoft Sentinel
Palo Alto Cortex XSOAR read as Cortex XSOAR
Palo Alto Networks Cortex XSOAR read as Cortex XSOAR
Palo Alto Networks' Cortex XSOAR read as Cortex XSOAR
Splunk read as Splunk SOAR
Swimlane read as Swimlane Turbine
Unresolved, counted raw
CyberArk Covisix
Proofpoint Threat Response
Discontinued, still offered
No shut-down product was recommended here.
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