September 2026 Edition, published · The permanent record of that edition, superseded since. The current standing is on the category page →
Index › IT › IT operations and endpoint › Patching › Small business · September 2026 Edition

Patch management for small business buyers

Asked as “patch management tool”, and as “OS and third-party patching solution”, on behalf of a small B2B company. 40 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
68%
Clear leader
68Action112NinjaOne Autonomous Patch Management10ManageEngine Patch Manager Plus10others

68% of first choices, clear leader.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Action168%0%52endorsed leader
02NinjaOne Autonomous Patch Management12%3%39accepted challenger
03ManageEngine Patch Manager Plus10%15%40accepted challenger
04Automox2%3%38accepted challenger
05PDQ Connect2%0%15accepted challenger
06Patch My PC2%20%10accepted challenger
Show the four products at 0%, ordered by negative rate
10Windows Server Update Services0%69%13criticized challenger
09Microsoft Intune0%25%16criticized challenger
07Atera0%14%28accepted challenger
08PDQ Deploy & Inventory0%8%13accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not small business.
All twenty-eight head-to-head pages: the top eight products, each against each

One product takes 68% of first choices here, so the chart would put nine markers in one corner and one at the far edge. The two measurements it plots are columns in the standing above: share, and the negative label rate. Two products carry a negative rate above 25% in this category.

What they warned about

Two of twelve models held their first choice under the paraphrase. GPT-5.4 mini, Perplexity Sonar, Grok 4.20, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Microsoft Configuration Manager
100%
8 of 8 labels negative · 8 of 12 models · 5 hard negative
“Why avoid: These tools require a dedicated server infrastructure, complex on-premises maintenance, and specialized training.” GLM 4.7 FlashX, negative prompt
Windows Server Update Services
69%
9 of 13 labels negative · 6 of 12 models · 5 hard negative
“WSUS (Windows Server Update Services) — Avoid for New Deployments ... If you're choosing new tooling, skip it.” Kimi K2, negative prompt
HCL BigFix
100%
5 of 5 labels negative · 5 of 12 models · 5 hard negative
“flagged as a poor fit for *small teams* and *SaaS-only users* because of a high learning curve and higher cost” Perplexity Sonar, negative prompt
Ivanti Neurons for Patch Management
83%
5 of 6 labels negative · 5 of 12 models · 5 hard negative
“What to avoid: Microsoft Endpoint Configuration Manager (MECM/SCCM), HCL BigFix, Tanium, or Ivanti Neurons” Gemini 3.5 Flash, negative prompt

What they cite

Twelve of the twelve models returned a source list in this edition: four return the pages they cited and eight the search results they consulted.

Sites the answers cite

58 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 846 links across 167 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Motadata36 answers · 38 citations · 10 models
vendor site · Acronis33 answers · 34 citations · 10 models
vendor site · PDQ31 answers · 37 citations · 12 models
30 answers · 35 citations · 9 models
vendor site · CyberPress30 answers · 31 citations · 10 models
vendor site · G226 answers · 26 citations · 11 models
25 answers · 27 citations · 11 models
24 answers · 24 citations · 9 models
vendor site · Heimdal Security23 answers · 33 citations · 10 models
21 answers · 26 citations · 8 models
vendor site · G220 answers · 32 citations · 8 models
vendor site · Action119 answers · 40 citations · 9 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

Search against answers

Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best patch management tool”, “patch management tool”, “patch management tools”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
Company and productsShareOwn site citedName searches, GoogleAI search demand, est.Organic visitsPaid search a month, est.Google ads, last 30 daysBest Google position
Action1 action1.com68%2558,1008718,854$3,801485
NinjaOne Autonomous Patch Management ninjaone.com12%1420316,268$17,2261184
ManageEngine parent site
ManageEngine Patch Manager Plus 10%, ManageEngine Endpoint Central 0%, ManageEngine Endpoint Central / Patch Manager Plus 0%
10%2448,100675
Automox automox.com2%1343,6005264,075$83218
PDQ pdq.com
PDQ Connect 2%, PDQ Deploy & Inventory 0%, PDQ 0%
2%241,90046184,243$1,72029
Patch My PC patchmypc.com2%534,40014418,9831
Microsoft parent site
Microsoft 365 2%, Microsoft Intune 0%
2%3862,240,000403,136
Atera atera.com0%33218,10026087,774120
Avast Business Patch Management avast.com0%42,021,5081151
Datto datto.com
Datto RMM 0%
0%1289,90080535,477 company$1637

Google's top ten for the three searches hold 18 sites; 4 of them are among the sites the models cited here (acronis.com, action1.com, heimdalsecurity.com, learn.g2.com). The first result for “best patch management tool” is reddit.com.

How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHide
ModelDirect“What is the best patch management tool for a small B2B company?”Paraphrase“Which OS and third-party patching solution would you recommend to a small business that sells to other businesses?”Comparative“What are the top patch management tools for a small team and how do they differ?”Budget-constrained“What is the best patch management tool for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a patch management tool. What should we look at?”Negative“Which patch management tools should a small business avoid or be cautious about?”
Claude Haiku 4.5no first choiceno first choiceHeldPDQ Connect
Two alternativesAction1, PDQ Deploy & Inventory
against: Atera
Action1
Two alternativesAtera, Itarian
against: NinjaOne Autonomous Patch Management
no first choicenothing named
GPT-5.4 miniNinjaOne Autonomous Patch Management
One alternativeManageEngine Patch Manager Plus
Action1Changed
Three alternativesManageEngine Patch Manager Plus, Microsoft Defender for Endpoint, Microsoft Intune
PDQ Connect
Four alternativesAtera, ManageEngine Endpoint Central / Patch Manager Plus, Microsoft Intune, NinjaOne Autonomous Patch Management
Action1
Two alternativesManageEngine Endpoint Central, PDQ Deploy & Inventory
against: Automox
no first choiceagainst: MDT, ManageEngine Patch Manager Plus
Gemini 3.5 FlashAction1
Three alternativesAutomox, NinjaOne Autonomous Patch Management, PDQ Connect
Action1Held
Two alternativesNinjaOne Autonomous Patch Management, PDQ Connect
Action1
Four alternativesAtera, ManageEngine Patch Manager Plus, NinjaOne Autonomous Patch Management, PDQ Connect
Action1
Five alternativesAtera, ManageEngine Patch Manager Plus, PDQ Deploy & Inventory, Syncro, Tactical RMM
Action1
Five alternativesAutomox, Jamf, Kandji, Microsoft Intune, NinjaOne Autonomous Patch Management
against: ConnectWise, HCL BigFix, Ivanti Neurons for Patch Management, Kaseya VSA, Microsoft Configuration Manager, Tanium Patch, Windows Server Update Services, Windows Update, macOS Automatic Updates
Perplexity SonarAction1
Three alternativesAvast Business Patch Management, ManageEngine Patch Manager Plus, NinjaOne Autonomous Patch Management
Patch My PCChanged
One alternativeMicrosoft Intune / Windows Update for Business
Action1
Four alternativesAtera, Automox, ManageEngine Patch Manager Plus, NinjaOne Autonomous Patch Management
Action1
Two alternativesAvast Business Patch Management, PDQ
no first choiceagainst: HCL BigFix, Ivanti Neurons for Patch Management, ManageEngine Patch Manager Plus, PDQ Deploy & Inventory, Patch My PC, SecPod SanerNow, Tanium Patch
Grok 4.20Action1
Three alternativesAutomox, ManageEngine Patch Manager Plus, NinjaOne Autonomous Patch Management
Action1, ManageEngine Patch Manager PlusChanged
One alternativeMicrosoft Intune
against: Windows Server Update Services
Action1
Three alternativesAtera, Automox, NinjaOne Autonomous Patch Management
Action1
Three alternativesAutomox, ManageEngine Patch Manager Plus, PDQ Deploy & Inventory
against: Foreman, Spacewalk, Windows Server Update Services
Action1
Two alternativesAutomox, NinjaOne Autonomous Patch Management
against: Atera, HCL BigFix, Ivanti Neurons for Patch Management, LogMeIn Resolve, ManageEngine Patch Manager Plus, Microsoft Configuration Manager, Microsoft Intune, Tanium Patch, Windows Server Update Services, Windows Update
Mistral SmallAction1
One alternativeAvast Business Patch Management
no first choiceChangedAction1, Automox
Three alternativesAtera, NinjaOne Autonomous Patch Management, PDQ Deploy & Inventory
Action1
One alternativeAutomox
no first choiceagainst: Microsoft Configuration Manager
DeepSeek V4 FlashAction1
Five alternativesAtera, Automox, ManageEngine Patch Manager Plus, NinjaOne Autonomous Patch Management, PDQ Connect
Action1, Microsoft 365Changed
Three alternativesAutomox, ManageEngine Endpoint Central, Patch My PC
Action1
Six alternativesAtera, Automox, ManageEngine Patch Manager Plus, NinjaOne Autonomous Patch Management, PDQ Connect, PDQ Deploy & Inventory
Action1
Three alternativesManageEngine Patch Manager Plus, PDQ Deploy & Inventory, Windows Server Update Services
Action1
Three alternativesAutomox, ManageEngine Patch Manager Plus, NinjaOne Autonomous Patch Management
against: GoTo Resolve, Ivanti Neurons for Patch Management, Kaseya VSA, LogMeIn Resolve, ManageEngine Patch Manager Plus, Microsoft Configuration Manager, Microsoft Intune, Patch My PC, SolarWinds, Windows Server Update Services
Llama 4 MaverickAction1no first choiceChangedno first choiceAction1
Three alternativesAtera, ManageEngine Patch Manager Plus, Ninite Pro
no first choicenothing named
Qwen 3.7 FlashNinjaOne Autonomous Patch Management
Three alternativesAtera, PDQ, uEMosis
ManageEngine Patch Manager PlusChanged
Two alternativesAutomox, NinjaOne Autonomous Patch Management
Action1
Four alternativesAtera, Datto RMM, ManageEngine Patch Manager Plus, PDQ Connect
ManageEngine Patch Manager Plus
Four alternativesAutomox, Mosyle, PDQ Deploy & Inventory, Windows Server Update Services
Automox
Four alternativesDatto RMM, ManageEngine Patch Manager Plus, NinjaOne Autonomous Patch Management, PDQ Deploy & Inventory
against: HCL BigFix, Microsoft Configuration Manager, Microsoft Intune, Native Windows Updates / macOS Updates, Tanium Patch, Windows Server Update Services
Kimi K2Action1
Two alternativesManageEngine Patch Manager Plus, NinjaOne Autonomous Patch Management
NinjaOne Autonomous Patch ManagementChanged
One alternativeAutomox
against: ManageEngine Patch Manager Plus
Action1
Three alternativesAtera, Automox, NinjaOne Autonomous Patch Management
Action1
Two alternativesAutomox, ManageEngine Patch Manager Plus
Action1
Two alternativesAutomox, NinjaOne Autonomous Patch Management
against: Atera, LogMeIn Resolve, ManageEngine Patch Manager Plus, Microsoft Configuration Manager, Windows Server Update Services
GLM 4.7 FlashXAction1
Four alternativesAtera, Automox, ManageEngine Patch Manager Plus, NinjaOne Autonomous Patch Management
ManageEngine Patch Manager PlusChanged
Two alternativesAction1, Ninite Pro
against: Microsoft Intune, Windows Server Update Services
Lansweeper, PDQ Deploy & Inventory
Three alternativesManageEngine Endpoint Central, NinjaOne Autonomous Patch Management, SolarWinds Patch Manager
against: Kaseya VSA
Action1
Two alternativesPDQ Connect, Windows Server Update Services
no first choiceagainst: Atera, Ivanti Endpoint Manager, ManageEngine Endpoint Central, Microsoft Configuration Manager, Windows Server Update Services
MiniMax M2.5NinjaOne Autonomous Patch Management, PDQ Connect
Two alternativesAction1, Patch My PC
NinjaOne Autonomous Patch ManagementChanged
Two alternativesManageEngine Patch Manager Plus, PDQ Connect
Action1, NinjaOne Autonomous Patch Management
Four alternativesAtera, Automox, ManageEngine Endpoint Central, PDQ Connect
Action1
One alternativeManageEngine Patch Manager Plus
no first choiceagainst: HCL BigFix, Ivanti Neurons for Patch Management, Microsoft Configuration Manager, Tanium Patch
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 14:09no05 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 09:30yes25 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 11:45yes1321 s
Direct recommendationPerplexity Sonarsonar2026-09-17 10:05yes205 s
Direct recommendationGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 11:27yes3416 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 12:30yes1610 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 11:32yes89 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:59yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 09:57no035 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 12:46yes823 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 10:47yes843 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 09:37yes1023 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 14:04no04 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:27no03 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 12:35yes1221 s
ParaphrasePerplexity Sonarsonar2026-09-17 10:24yes205 s
ParaphraseGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 13:58yes4319 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 10:07no01 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 11:19yes2730 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 12:15yes52 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 14:09no033 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 10:36yes2834 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 09:36yes2574 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 14:07yes5114 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 09:37yes98 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 12:36yes39 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 13:55yes2029 s
ComparativePerplexity Sonarsonar2026-09-17 11:07yes207 s
ComparativeGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 09:22yes2718 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 11:49yes56 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 10:32yes1821 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:25yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 12:54yes528 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 14:05yes1025 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:34no036 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 12:26yes835 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 10:21yes97 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 12:09no04 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 13:29yes1221 s
Budget constrainedPerplexity Sonarsonar2026-09-17 13:03yes205 s
Budget constrainedGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 13:30yes199 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 10:53yes53 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 13:05yes1220 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 11:03yes52 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 11:16no032 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 13:19yes929 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 14:08yes2542 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 12:19yes1523 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 10:42no05 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 12:57no05 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 11:31yes722 s
Scale constrainedPerplexity Sonarsonar2026-09-17 10:06yes208 s
Scale constrainedGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 11:20yes139 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 12:32no08 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 11:55yes915 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 13:24yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 12:59no036 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 10:20yes1224 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:36yes16157 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 11:09no010 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 12:32yes139 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 12:23yes47 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 12:55yes1329 s
Negative framingPerplexity Sonarsonar2026-09-17 11:51yes208 s
Negative framingGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 12:23yes2916 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 10:44yes1111 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 09:42yes2538 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 12:46yes54 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 09:46yes1956 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 13:25yes3061 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 10:39yes2787 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 10:37yes1853 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

ShowHide
Category-scoped readings
Datto read as Datto RMM
Heimdal read as Heimdal Patch & Asset Management
Ivanti read as Ivanti Neurons for Patch Management
Ivanti (Enterprise versions) read as Ivanti Neurons for Patch Management
Ivanti Neurons read as Ivanti Neurons for Patch Management
Kaseya read as Kaseya VSA
ManageEngine read as ManageEngine Patch Manager Plus
Microsoft System Center Configuration Manager (SCCM) read as Microsoft Configuration Manager
N-able read as N-able N-central
NinjaOne read as NinjaOne Autonomous Patch Management
NinjaOne (formerly NinjaCM) read as NinjaOne Autonomous Patch Management
NinjaOne (formerly NinjaRMM) read as NinjaOne Autonomous Patch Management
PDQ Deploy read as PDQ Deploy & Inventory
PDQ Deploy (Free Version) read as PDQ Deploy & Inventory
PDQ Deploy (free version) read as PDQ Deploy & Inventory
SCCM read as Microsoft Configuration Manager
Tanium read as Tanium Patch
Unresolved, counted raw
MDT (Microsoft Deployment Toolkit)
Native Windows Updates / macOS Updates
Patchman
macOS Automatic Updates
uEMosis
Discontinued, still offered
No shut-down product was recommended here.
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