November 2026 Edition · The permanent record of this edition. The unqualified address always carries the latest edition.
Index › HR › Core HR and payroll › Workforce scheduling › Small business · November 2026 Edition

Workforce scheduling for small business buyers

Asked as “employee scheduling software”, and as “shift scheduling tool”, on behalf of a small B2B company. 54 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each.
Standing · first-choice share
26%
Contested · Homebase 24%
26Connecteam24Homebase20Sling30others

26% of first choices, contested.

Since October 2026↗new leaderNew leader since October 2026: Connecteam (26%) replaces Homebase (26% then, 24% now), 2 points clear, inside the 13-point floor.Connecteam leads at 26%, replacing Homebase, which led at 26% and stands at 24% now: 2 points clear, inside the floor, so the swap reads as unsettled.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince October 2026
01Connecteam26%0%51accepted challenger▲+8Since October 2026: 18% → 26%, +8 points. Inside the 13-point floor: within noise.18% → 26%
02Homebase24%2%57accepted challenger▼−2Since October 2026: 26% → 24%, −2 points. Inside the 13-point floor: within noise.26% → 24%
03Sling20%0%31accepted challenger▼−3Since October 2026: 23% → 20%, −3 points. Inside the 13-point floor: within noise.23% → 20%
04When I Work17%0%43accepted challenger▼−2Since October 2026: 19% → 17%, −2 points. Inside the 13-point floor: within noise.19% → 17%
05Deputy6%8%39accepted challenger▲+4Since October 2026: 2% → 6%, +4 points. Inside the 13-point floor: within noise.2% → 6%
Show the three products at 0%, ordered by negative rate
07Calendly0%40%20criticized challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 13-point floor: within noise.2% → 0%
08Acuity Scheduling0%40%10criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise.0% → 0%
067shifts0%25%20criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise.0% → 0%

The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one can't be told apart from repeat variation, and both are shown. Each index measures its own floor from its own repeat, over its own categories, so the floor differs from one index to the next. Both editions asked the same fourteen models. How the floor is measured

Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not small business.
All ten head-to-head pages: the top five products, each against each

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Connecteam26%
02Homebase24%
03Sling20%
04When I Work17%
05Deputy6%
067shifts0%
07Calendly0%
08Acuity Scheduling0%

What they warned about

Two of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.20, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, GLM 4.7 FlashX, MiniMax M2.5, GPT-6 Luna and Muse Glimmer 30B changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Calendly
40%
8 of 20 labels negative · 7 of 14 models
“Calendly, Acuity, and similar booking tools are designed to fill customer time slots—not manage shift coverage, time-off requests, labor rules, or payroll integration.” Perplexity Sonar, negative prompt
Acuity Scheduling
40%
4 of 10 labels negative · 4 of 14 models
“Some tools, like Acuity Scheduling, do not have a free plan and only offer email support, which can be restrictive for small businesses” Mistral Small, negative prompt
7shifts
25%
5 of 20 labels negative · 3 of 14 models · 1 hard negative
“Avoid restaurant-focused tools like 7shifts which are overkill” DeepSeek V4 Flash, direct prompt
Google Calendar
43%
3 of 7 labels negative · 3 of 14 models · 1 hard negative
“Basic/Free Tools Like Google Calendar (Standalone) or Doodle ... Why cautious/avoid” Grok 4.20, negative prompt

What they cite

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted.

Sites the answers cite

71 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 682 links across 185 sites, every framing counted. Ranked by the number of answers carrying the site or page. 1 of the 252 answers across every segment cited this index's own page for the category; the method page measures whether that reading tilts an answer.

43 answers · 74 citations · 14 models
34 answers · 41 citations · 12 models
29 answers · 47 citations · 9 models
22 answers · 22 citations · 11 models
21 answers · 24 citations · 8 models
21 answers · 22 citations · 10 models
16 answers · 19 citations · 9 models
vendor site · Zapier16 answers · 17 citations · 9 models
15 answers · 22 citations · 9 models
13 answers · 14 citations · 8 models
vendor site · TCP Software13 answers · 13 citations · 11 models
vendor site · Connecteam10 answers · 15 citations · 6 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

Search against answers

Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best employee scheduling software”, “employee scheduling software”, “scheduling tools”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
Company and productsShareOwn site citedName searches, GoogleAI search demand, est.Organic visitsPaid search a month, est.Google ads, last 30 daysBest Google position
Connecteam connecteam.com26%69349,500288312,449$13,504120
Homebase joinhomebase.com24%353201,0003,839472,253$7931202
Sling getsling.com20%95368,00051,638363,426
When I Work wheniwork.com17%267110,0005,608218,244$20347
Deputy deputy.com6%35640,50017,00045,127$3,222323
Planday2%1,00017
ZoomShift zoomshift.com2%4
Jobber getjobber.com2%4
Workever2%
7shifts 7shifts.com0%6460,500220152,968$24669

Google's top ten for the three searches hold 22 sites; 3 of them are among the sites the models cited here (joinhomebase.com, peoplemanagingpeople.com, zapier.com). The first result for “best employee scheduling software” is buddypunch.com.

How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHide
ModelDirect“What is the best employee scheduling software for a small B2B company?”Paraphrase“Which shift scheduling tool would you recommend to a small business that sells to other businesses?”Comparative“What are the top scheduling tools for a small team and how do they differ?”Budget-constrained“What is the best employee scheduling software for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating an employee scheduling software. What should we look at?”Negative“Which scheduling tools should a small business avoid or be cautious about?”
Claude Haiku 4.5Connecteam
Four alternativesDeputy, Homebase, Sling, When I Work
no first choiceChangedWhen I Work
Four alternativesConnecteam, Deputy, Homebase, Sling
Sling
Three alternativesConnecteam, Homebase, When I Work
no first choiceagainst: Excel
GPT-5.4 miniConnecteam, When I Work
One alternativeHomebase
against: Deputy
HomebaseChanged
Two alternativesConnecteam, When I Work
Calendly
Four alternativesAcuity Scheduling, Doodle, Microsoft Bookings, Setmore
Homebase
Two alternativesConnecteam, When I Work
no first choicenothing named
Gemini 3.5 FlashConnecteam
Six alternativesFloat, Homebase, Resource Guru, Robin, Skedda, When I Work
DeputyChanged
Three alternativesConnecteam, Float, When I Work
When I Work
Six alternativesAcuity Scheduling, Cal.com, Calendly, Deputy, Homebase, SavvyCal
Connecteam
Three alternatives7shifts, Homebase, Sling
When I Work
Five alternatives7shifts, Connecteam, Deputy, Homebase, Sling
against: 7shifts, Acuity Scheduling, Calendly, Deputy, Google Workspace Appointment Schedules, High-Tier Salesforce, Homebase, NetSuite, SavvyCal, Thryv
Perplexity SonarWhen I Work
Four alternativesConnecteam, Deputy, Homebase, QuickBooks Time
HomebaseChanged
Three alternativesConnecteam, Deputy, When I Work
no first choice
Ten alternativesCal.com, Calendly, Connecteam, Deputy, Google Calendar, Homebase, Microsoft Bookings, Setmore, Square Appointments, When I Work
Sling
One alternativeHomebase
no first choiceagainst: Acuity Scheduling, Calendly, Google Calendar
Grok 4.20When I Work
Six alternativesClockShark, Connecteam, Homebase, QuickBooks Time, Rippling, Sling
HomebaseChanged
Three alternativesConnecteam, Deputy, When I Work
against: 7shifts
Connecteam
Seven alternatives7shifts, Acuity Scheduling, Buddy Punch, Calendly, Deputy, Homebase, Sling
Sling
Two alternativesConnecteam, Homebase
against: 7shifts, Findmyshift
Deputy, When I Workagainst: Calendly, Doodle, Google Calendar, SimplyBook.me, YouCanBookMe
Mistral SmallConnecteam
Three alternativesBuddy Punch, Homebase, Sling
ConnecteamHeld
One alternativeAgendrix
Homebase
Four alternativesConnecteam, Deputy, Sling, When I Work
Homebase
Two alternativesConnecteam, Sling
no first choiceagainst: Acuity Scheduling, Motion
DeepSeek V4 FlashConnecteam, Homebase
One alternativeWhen I Work
against: 7shifts
When I WorkChanged
Three alternativesConnecteam, Deputy, Homebase
against: 7shifts, ClockShark
Connecteam
Five alternatives7shifts, Deputy, Homebase, Sling, When I Work
Sling
Two alternativesConnecteam, Homebase
against: Deputy
Sling
Five alternatives7shifts, Connecteam, Deputy, Homebase, When I Work
against: BookingKoala, Booksy, Calendly, Gingr
Llama 4 Maverickno first choiceConnecteamChanged
Three alternativesDeputy, Homebase, When I Work
no first choiceConnecteam, Homebase, Plandayno first choicenothing named
Qwen 3.7 FlashWhen I Work
Four alternativesClickUp, Deputy, Homebase, Monday.com
Jobber, WorkeverChanged
Three alternativesConnecteam, Deputy, Homebase
Calendly
Five alternativesAcuity Scheduling, Clockwise, Doodle, HubSpot Meetings, WhenIsGood
Homebase, Sling
Three alternativesConnecteam, Deputy, When I Work
no first choiceagainst: Excel/Sheets
Kimi K2Homebase
Four alternativesBuddy Punch, Connecteam, Sling, When I Work
HomebaseHeld
Two alternativesConnecteam, Sling
Connecteam
Three alternativesDeputy, Homebase, When I Work
against: Calendly
Sling
Two alternativesFindmyshift, Homebase
no first choiceagainst: Calendly, Primavera P6
GLM 4.7 FlashXSling, When I Work
Three alternativesConnecteam, Deputy, Homebase
ConnecteamChanged
Two alternativesHomebase, ServiceM8
7shifts, Connecteam
Three alternativesAgendrix, ClockShark, Homebase
Homebase
Eight alternatives7shifts, Connecteam, Deputy, HiveDesk, Shiftboard, Sling, TCP Humanity, When I Work
no first choicenothing named
MiniMax M2.5Deputy, When I Work
Three alternativesClockShark, Connecteam, Homebase
against: Rippling
ConnecteamChanged
Three alternativesDeputy, Homebase, Sling
Calendly, SavvyCal
Three alternativesCal.com, Doodle, YouCanBookMe
Sling, ZoomShift
Three alternativesConnecteam, Homebase, When I Work
no first choicenothing named
GPT-6 LunaConnecteam
One alternativeDeputy
HomebaseChanged
One alternativeConnecteam
Homebase, When I WorkSling
Two alternativesConnecteam, Homebase
no first choiceagainst: Calendly, Google Calendar
Muse Glimmer 30BConnecteam, Homebase
Three alternativesDeputy, Sling, When I Work
ConnecteamChanged
Three alternativesDeputy, Homebase, QuickBooks Time
Deputy
Seven alternativesAcuity Scheduling, Cal.com, Calendly, Homebase, Planday, Sling, YouCanBookMe
against: Doodle
Sling
Two alternativesConnecteam, Homebase
no first choiceagainst: Acuity Scheduling, Booksy Biz: For Businesses, Calendly, MailerLite Bookings, MyTime Scheduler for Merchants, Paycor Scheduling, Square Appointments, Trafft
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Eighty-four rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 09:05yes168 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 10:09yes24 s
Direct recommendationGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 10:18yes1021 s
Direct recommendationPerplexity Sonarsonar2026-11-01 09:46yes103 s
Direct recommendationGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 13:24yes523 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-11-01 08:49yes55 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 12:23yes1319 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 09:51yes52 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 09:51no027 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-11-01 09:49yes820 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 11:11yes1437 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 12:57yes520 s
Direct recommendationGPT-6 Lunagpt-6-luna2026-11-01 12:50yes218 s
Direct recommendationMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 10:04yes1017 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 11:32no04 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 10:08yes25 s
ParaphraseGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 10:53no011 s
ParaphrasePerplexity Sonarsonar2026-11-01 10:15yes103 s
ParaphraseGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 13:04yes532 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-11-01 12:49yes55 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 11:11yes1823 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 11:30yes52 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 08:44yes1558 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-11-01 12:23yes855 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 11:20yes14164 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 12:43yes516 s
ParaphraseGPT-6 Lunagpt-6-luna2026-11-01 12:45yes212 s
ParaphraseMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 12:17yes1221 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 12:54yes108 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 10:52yes57 s
ComparativeGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 12:42no013 s
ComparativePerplexity Sonarsonar2026-11-01 11:05yes107 s
ComparativeGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 13:07yes534 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-11-01 11:54yes56 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 11:58yes1725 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 10:31yes52 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 09:26no029 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-11-01 10:28yes1019 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 12:43yes517 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 10:01yes1062 s
ComparativeGPT-6 Lunagpt-6-luna2026-11-01 11:45yes617 s
ComparativeMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 11:40yes1525 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 12:24yes108 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 11:24yes14 s
Budget constrainedGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 08:57yes1821 s
Budget constrainedPerplexity Sonarsonar2026-11-01 10:57yes103 s
Budget constrainedGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 13:03yes2041 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-11-01 08:54yes54 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 09:14yes2436 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 09:34yes52 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 09:10yes1017 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-11-01 11:21yes514 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 12:39yes830 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 09:42yes1455 s
Budget constrainedGPT-6 Lunagpt-6-luna2026-11-01 11:23yes37 s
Budget constrainedMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 10:21yes1117 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 09:48no05 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 11:18no04 s
Scale constrainedGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 09:36no014 s
Scale constrainedPerplexity Sonarsonar2026-11-01 09:30yes105 s
Scale constrainedGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 13:05yes537 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-11-01 09:06no06 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 11:35yes1449 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 10:15yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 10:42yes530 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-11-01 09:02yes960 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 11:36no09 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 09:41no016 s
Scale constrainedGPT-6 Lunagpt-6-luna2026-11-01 11:38yes315 s
Scale constrainedMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 08:40no02 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-11-01 09:02yes1710 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-11-01 10:48no03 s
Negative framingGemini 3.5 Flashgemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version)2026-11-01 11:13yes1226 s
Negative framingPerplexity Sonarsonar2026-11-01 09:19yes105 s
Negative framingGrok 4.20spacexai/grok-4.20-non-reasoning via xai2026-11-01 13:06yes1033 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-11-01 11:52yes55 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-11-01 11:06yes2526 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-11-01 11:05yes52 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-11-01 11:02yes529 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-11-01 09:22yes2446 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-11-01 11:47yes2442 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-11-01 12:55yes1232 s
Negative framingGPT-6 Lunagpt-6-luna2026-11-01 10:32yes418 s
Negative framingMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-11-01 11:11yes2525 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

ShowHide
Category-scoped readings
Acuity read as Acuity Scheduling
Unresolved, counted raw
BookingKoala
Booksy
Booksy Biz: For Businesses
Gingr
GlossGenius
Goldie
High-Tier Salesforce
MailerLite Bookings
Mangomint
MyTime Scheduler for Merchants
NetSuite
Paycor Scheduling
Primavera P6
Robin
ScheduleBase
ShiftNote
Slack or asana-based tools
TeamGantt
Toast
Trafft
WhenIsGood
Workever
Discontinued, still offered
No shut-down product was recommended here.
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