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Workflow automation and iPaaS · November 2026 Edition

Make vs Zapier

One of fourteen models named Make first on the direct prompt; two named Zapier. Both were named by all fourteen models and Make carries 63 labels and Zapier 69, so the shares are not directly comparable.

Make

accepted challenger

Named in nine categories this edition.

Zapier

criticized challenger

United States, founded 2012. Named in fifteen categories this edition.

First-choice share24%9%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate19%39%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#4A position in a field of 11; printed, not drawn.
Labels6369A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Make reading right to left. Rank and label count are printed, not drawn.Workato was named alongside these two in fourteen of the fourteen direct answers. Workato vs Make · Workato vs Zapier · Make vs Celigo

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the workflow automation and ipaas page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
MakeFirst choices, of fourteen modelsZapier
Direct121 against Make · 2 against Zapier
Paraphrase004 against Zapier
Comparative27
Budget-constrained1225 against Zapier
Scale-constrained013 against Zapier
Negative1111 against Make · 13 against Zapier
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Make and Zapier were named in the same answer 193 times, of the 199 answers naming Make and the 260 naming Zapier. In those answers Zapier took the first choice thirty-five times and Make twenty-eight.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Make and Zapier stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Make Zapier first choice named as an alternative argued againstblank: not namedEach cell is one answer, Make on the left and Zapier on the right.

The direct prompt

The plain question, one answer per model, grouped by where Make and Zapier stood in it.

Both were the first choice

1 of 14 modelsThe answer named them together, and the judge labeled each a first choice.
MiniMax M2.5Make, Zapier alternatives: SnapLogic, Workato

Zapier first, Make an alternative

1 of 14 modelsMake was named in the answer but not as the choice, or not at all.
Kimi K2Zapier alternatives: HubSpot Operations Hub, Make, Tray.ai, Workato

Neither was the first choice, one was named

11 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5HubSpot Marketing Hub alternatives: Boomi Enterprise Platform, Workato, Zapier
GPT-5.4 miniWorkato alternatives: Boomi Enterprise Platform, Zapier
Gemini 3.5 FlashWorkato alternatives: Celigo, Make, n8n
Grok 4.20Workato alternatives: Boomi Enterprise Platform, Make, Microsoft Power Automate, Tray.ai, Zapier
Mistral SmallWorkato alternatives: Boomi Enterprise Platform, HubSpot Marketing Hub, Microsoft Power Automate, Zapier
DeepSeek V4 FlashWorkato alternatives: Celigo, Make, Tray.ai, Zapier, n8n
Llama 4 MaverickWorkato alternatives: Boomi Enterprise Platform, Celigo, Kye, Make, ServiceNow Flow Designer, SnapLogic, Zapier
Qwen 3.7 FlashWorkato alternatives: Make, Microsoft Power Automate, Tray.ai, Zapier
GLM 4.7 FlashXWorkato alternatives: Boomi Enterprise Platform, Make, Microsoft Power Automate, Zapier
GPT-6 LunaWorkato alternatives: Celigo, Microsoft Power Automate, Zapier
Muse Glimmer 30BWorkato alternatives: Boomi Enterprise Platform, Celigo, Make, Zapier

Neither was named

1 of 14 modelsThe answer made no first choice from these two in this category.
Perplexity SonarWorkato alternatives: Boomi Enterprise Platform, Celigo, Cleo Integration Cloud, Jitterbit Harmony, Microsoft Power Automate

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Zapier leads by five points.
Zapier42%#1 of 11
Make37%#2 of 11
The full small business standing →
Mid-marketThe figures above
The order flips: Make leads at mid-market.
Make24%#2 of 11
Zapier9%#4 of 11
The full mid-market standing →
Enterprise
The order flips: Zapier leads at enterprise.
Zapier5%#6 of 15
Make2%#7 of 15
The full enterprise standing →

What the models said about Make

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“tools not suitable for enterprise-scale automation due to their consumer/SMB focus” Mistral Small · negative prompt · hard negative
“Make (formerly Integromat) stands out as the best overall workflow automation and integration platform for a company with a limited budget” Grok 4.20 · budget prompt · first choice
“Make (formerly Integromat) is generally considered the best overall balance of price and power for most small businesses.” Qwen 3.7 Flash · budget prompt · first choice
“Zapier or Make are the strongest starting points due to their balance of usability, integration breadth, and scalability” MiniMax M2.5 · direct prompt · first choice

What the models said about Zapier

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.

“Highest Caution / Often Recommended to Avoid for Most Users - Zapier: Frequently cited for poor customer support” Grok 4.20 · negative prompt · hard negative
“Avoid pure no-code tools like Zapier for core B2B processes” Grok 4.20 · paraphrase prompt · hard negative
“For most small businesses, starting with Zapier or Make is recommended due to their flexibility and cost-effectiveness.” Mistral Small · budget prompt · first choice
“Start with: Zapier or Make for most SMBs— they're quick to implement and have vast communities.” Grok 4.20 · comparative prompt · first choice
“1. Zapier (The Popular Choice) ... Largest app catalog, easiest for non-technical users” GLM 4.7 FlashX · comparative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.